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Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 984 feet from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout. With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view. A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza. Among the other facilities there are a fitness center, an on-site bar and conference facilities. Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 0.6 mi away. Napoli International Airport is 9.9 mi from the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

Located in the best-rated area in Naples, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 twin bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 queen bed
or
3 twin beds
Family Double Room
1 king bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 475 reviews from the past 12 months.
Guests loved the Eurostars Hotel Excelsior's prime <b>location</b> and stunning views. The staff received high praise for their friendliness. <b>Breakfast</b> was a highlight, though <b>room comfort</b> had mixed reviews. The terrace was appreciated for its panoramic views, adding to the overall experience.
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Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.6
Free Wifi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Niknezhad
    United States of America United States of America
    Everything was terrific but the mattresses were not very comfortable and the noise from the street and other guests were disruptive to rest
  • Patri
    United States of America United States of America
    So amazing right at the water. I love the roof top bar and restaurant. Rooms are amazing. Lots of great restaurants and you can walk everywhere.
  • Teresa
    United States of America United States of America
    Very classy hotel. Outstanding facilities. Great location. Attentive staff.
  • Edl
    United States of America United States of America
    Awesome location overlooking the Bay of Naples! Convenient walk to many sights!
  • Gregory
    Canada Canada
    Location and proximity to both waterfront and historic centre.
  • Robert
    United States of America United States of America
    Location amazing and view from room from terrace was memorable! Spacious room with Old World typical decor and very authentic. Unfortunately, rain prevented time to enjoy the Garden Terrace on level 7. Must be breathtaking on a perfect day! We...
  • Roger
    United States of America United States of America
    The staff was super helpful. We arrived and had to return a rental car; the staff was great in getting our luggage off-loaded quickly. We were going to Capri for a couple of days afterwards and the staff was very kind in storing our luggage while...
  • Wendy
    Mexico Mexico
    The location was amazing! And so was the rooftop! But my room blew me away! It had two doors that opened up to a beautiful balcony with a phenomenal view of the sea! I thought I died and went to heaven! And the buffet was fantastic every morning!
  • Katherine
    United States of America United States of America
    Amazing staff beautiful room. It’s in a great location.
  • Malgo
    United States of America United States of America
    Beautiful hotel , perfectly located. The view of the Vesuvius was breathtaking. The staff was exceptional.

Hotel area info

Amenities of Eurostars Hotel Excelsior
Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Facilities for disabled guests
  • Terrace
  • Room service
  • Elevator
  • Bar

Outdoors

  • Sun deck
  • Terrace

Activities

  • Bicycle rental
    Additional charge

Food & Drink

  • Wine/Champagne
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Spa

  • Hot tub/Jacuzzi
  • Fitness center

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Eurostars Hotel Excelsior takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCartaSiCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 15063049ALB0475, IT063049A1AOBMGGOX

FAQs about Eurostars Hotel Excelsior

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Eurostars Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Italian

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.

  • Eurostars Hotel Excelsior is 0.9 miles from the center of Naples. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple
    • Family

  • Eurostars Hotel Excelsior offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Bicycle rental

  • Check-in at Eurostars Hotel Excelsior is from 2:00 PM, and check-out is until 12:00 PM.