Name: Hyatt Regency Hakone Resort and Spa
Address: 250-0408 Kanagawa, Hakone, Goura 1320, Japan, Goura 1320, Kanagawa, 250-0408, Japan
Price range: Prices for upcoming dates start at $370 per night (We Price Match)
Rating: 8.9

Room Info & Price Facilities House Rules The Fine Print Guest Reviews (398)

Hyatt Regency Hakone Resort and Spa

250-0408 Kanagawa, Hakone, Goura 1320, Japan –

Traveler photo of Hakone by monica

June 9, 2016

Lock in a great price for Hyatt Regency Hakone Resort and Spa – rated 8.9 by recent guests!

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staff, complimentary cocktails, great japanese and western restaurants

Luis, United States of America

Very luxurious, extremely friendly & professional staff.

Asrar, Kuwait

The staff from the moment you are greeted until you leave are most helpful.

George, Australia

Great property, staff, excellent breakfast and rooms

Jean-pierre, South Africa

One of the best Japanese hotels we have ever stayed in. Because of that amazing happy hour and if you get a breakfast included - its such fantastic value for money.

Johanna, Japan

Nice room, nice open fire in the lounge, good food, and drinks in the evening. Shuttle bus.

Andrew, Australia

The rooms were big and luxurious. Onsen was really good. Pastries at the breakfast buffet was amazing.

Ashybashy, Australia

The Hyatt was outstanding! The staff were incredibly attentive, kind and anticipated our needs beautifully. The rooms were enormous and extremely luxurious. The onsen was the most beautiful I have visited. The facilities are extremely well maintained and very very clean. We had a reflexology foot massage and after the onsen we were in a deep state of relaxation. The hotel also had a 3 hour complimentary drinks in the evening serving high quality French champagne. We ate at the Japanese restaurant and ordered the sushi meal. The food was exceptional. I wish we had stayed an extra night.

Rebecca, Australia

Amazing hotel in excellent location with impeccable service. The rooms are stylish and spacious, the restaurant is great with plenty of vegan options. The hotel provides lots of free shuttle options to major attractions which is very convenient for exploring the area. Our stay exceeded our expectations in every way and I can't wait to be back.

Anastasia, Russia

Large well appointed rooms, excellent restaurant, big Onsen and really helpful staff that spoke very good English.

Paul, Australia

Get the celebrity treatment with world-class service at Hyatt Regency Hakone Resort and Spa

Showcasing a sun terrace and hot spring bath, Hyatt Regency Hakone Resort and Spa is located in Hakone in the region of Kanagawa. Guests can enjoy the on-site restaurant. Free WiFi is provided throughout the property and free private parking is available on site.

A flat-screen TV and DVD player, as well as a CD player are featured. Certain accommodations include a sitting area for your convenience. The rooms come with a private bathroom.

You will find a gift shop at the property.

Kamakura is 29 miles from Hyatt Regency Hakone Spa, and Fuji is 21 miles from the property. The nearest airport is Tokyo Haneda International Airport, 47 miles from Hyatt Regency Hakone Resort and Spa.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Hyatt Regency Hakone Resort and Spa has been welcoming Booking.com guests since May 17, 2012
Hotel Chain: Hyatt Regency

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Most Popular Facilities

Free Parking

Hot Spring Bath

Free WiFi

Facilities for Disabled Guests

Restaurant

Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Bathhouse, Hot Spring Bath

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Sleeps	Room Type
	Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size 603 ft² Lit by mood lighting and offering panoramic windows, this room comes with a minibar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Extra beds can not be accommodated in this room. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Heating • Cable channels • Flat-screen TV Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Twin Room with Mountain View 2 twin beds	Show prices
댴 Private bathroom Room Size 603 ft² Featuring views of Mount Hakone, room has a private balcony or a terrace. Lit by mood lighting and offering panoramic windows, this room comes with a minibar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Heating • Cable channels • Flat-screen TV • Mountain view Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Executive Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size 1001 ft² This spacious triple room has a mount view, a flat-screen TV with a DVD player and a seating area. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Air conditioning • Hairdryer • Desk • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Bathroom • Heating • Flat-screen TV • Sofa • Mountain view Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Twin Room with Tatami Floor - Non Smoking 2 twin beds	Show prices
댴 Private bathroom Room Size 721 ft² This spacious room features a balcony, air conditioning and DVD player. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Bathtub • Safe • Air conditioning • Balcony • Desk • DVD Player • CD Player • Toilet • Bathroom • Heating • Flat-screen TV Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size 786 ft² This triple room features a balcony, minibar and air conditioning. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Bathtub • Safe • Air conditioning • Hairdryer • Balcony • Desk • DVD Player • CD Player • Toilet • Bathroom • Heating • Flat-screen TV Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children

Just booked in Hakone: 1 hotel like Hyatt Regency Hakone Resort and Spa was just booked

4 Reasons to Choose Hyatt Regency Hakone Resort and Spa

Why book with us?

Manage your bookings online

The staff speaks English

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An Inside Look at Hyatt Regency Hakone Resort and Spa

Located within the Fuji Hakone Izu National Park, 80km west of Tokyo. This residential lodge is located in Fuji and is situated in an area (Gora) famous for its natural hot springs (onsens). The resort's on-site spa has 8 treatment rooms available as well as two hot spring baths, one for ladies and one for men.

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks

Hakone Museum of Art 0.5 miles
Hakone Gora Park 0.5 miles
Gora Station 0.6 miles
Hakone Kowakien Yunessun 0.9 miles
Hakone Open-Air Museum 0.9 miles
Okada Museum of Art 1 miles
Pola Museum 1 miles
Owakudani Valley 1 miles
Kowakudani Station 1.1 miles
Chisuji Falls 1.3 miles

Natural Beauty

大涌谷 Mountain 3.1 miles
芦ノ湖 Lake 6.2 miles

Closest Airports

Tokyo Haneda International Airport 46.5 miles
Shizuoka Airport 57.7 miles

What Travelers Love About This Location

“Make a point to spend some time at The Living Room during the complimentary happy hours at 4-7pm. Good range of juices, soft drinks, beer, wine and champagne and the snack menu has a good range, the onion soup is to die for! Great place to unwind and relax after a day of sightseeing, sit by the fireside for a romantic feel. The pianist plays well and it's a great place to read, chat, knit, play board games.... The rooms are large but if you want a family room (which can cater for 4 people), it's in the west wing. Make sure to ask for the highest floor (5th floor) otherwise you will only face a building. On the 5th floor, you do get some mountain views above the building. Visit Paseo to the left of the hotel entrance for a good meal (if you are wanting to find something outside of the hotel for breakfast or lunch) or Gora Yoshicho for dinner, located to the right of the hotel entrance, about 100 metres' walk down the road. Fantastic food. There is also a provision shop located next to Gora Yoshicho, so it's easy to stock up on supplies if need be. This hotel is convenient to get to anywhere in Hakone.”

Sin Sin

Japan

“The lounge area is really nice and must be even nicer in the winter with the fire place.”

Sébastien

Japan

“A lovely property on the foothills of Hakone. It is well connected as the cablecar station is a 5 min walk away.The rooms are very spacious and modern. The staff went out of their way to make us feel comfortable. We were stuck due to the trains not running on a snowy day. However, the hotel staff made sure they picked us up so that we were not inconvenienced. Overall, the experience was extremely positive.”

Sumit

Singapore

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2 Restaurants On Site

ダイニングルーム

Food: European

Open for: Breakfast, Lunch, Dinner
ダイニングルーム鮨

Food: Sushi

Open for: Dinner

Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1

Good to Know Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

One child under 12 years is charged JPY 3000 per person per night when using existing beds.

One child under 12 years is charged JPY 9200 per person per night in an extra bed.

Free! One child under 2 years stays free of charge in a crib.

The maximum number of extra beds in a room is 1.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

The Fine Print

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.

No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.

<Construction Work Notice>
Please note that the property's exterior wall will go through construction work from 07 May 2018 until 20 June 2018. During this period, scaffolding and sheets will be set on the 3rd floor hallway and east side wall of the property's west building. Please note that guests may experience noise and other minor disturbance during the construction period, during certain times of the day. The spa treatment may be provided in the guest rooms on the 2nd floor of the north building to avoid the noise.

Or, take a look at these appealing alternatives:

Hakone Suimeisou has a location score of 9.4
Nest Inn Hakone Villa Suite has a review score of 9.2

#23 out of 135 hotels in Hakone, based on 43,109 verified guest reviews.

See all guest reviews for Hyatt Regency Hakone Resort and Spa

Newest Reviews for Hyatt Regency Hakone Resort and Spa

Reviewed: April 24, 2018

Jasmine
Singapore
7.5

“Comfortable”
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Aircon not cold enough
눇Friendly staff, nice onsen

Stayed in April 2018
Reviewed: April 20, 2018

David
United Kingdom
9.2

Awesome
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
눉special hotel and great onsen

Stayed in March 2018
Reviewed: April 19, 2018

Luis
United States of America
9.2

“relaxing, quiet end of a two week vacation in japan”
- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
눉room a bit warm, had to sleep with window open. A bit isolated, no real options to eat or drink within walking distance although public transportation is available as well as hotel shuttle.
눇staff, complimentary cocktails, great japanese and western restaurants

Stayed in April 2018
Reviewed: April 18, 2018

Asrar
Kuwait

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Couple
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
눉Air conditioning was not cooling the room. No nearby park or surrounding ground for a walk.
눇Very luxurious, extremely friendly & professional staff.

Stayed in April 2018
Reviewed: April 11, 2018

Anonymous
Hong Kong
8.8

“Fantastic hospitality”
- • Leisure trip
- • Family with young children
- • Twin Room with Mountain View
- • Stayed 1 night
눉Hot spring was underwhelming.
눇Food was delicious

Stayed in April 2018
Reviewed: April 10, 2018

George
Australia

2 helpful votes
9.2

Awesome
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
- • Submitted from a mobile device
눇The staff from the moment you are greeted until you leave are most helpful.

Stayed in April 2018
Reviewed: April 9, 2018

Gam
United States of America
10

“We are very please to stay in your hotel.”
- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The pick up bus at the station must have enough seats for guests so we don’t have to take a taxi because we didn’t not wait for 2 hours.
눇Good , clean and big bed, it is very comfortable.

Stayed in April 2018
Reviewed: April 9, 2018

Jean-pierre
South Africa
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Twin Room with Mountain View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Spa is unnecessarily expensive
눇Great property, staff, excellent breakfast and rooms

Stayed in April 2018
Reviewed: April 8, 2018

Gavin
United Arab Emirates
8.8

“Very friendly and attentive hotel employees. They were a delight with our 4 kids (aged 1 to 13)”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 2 nights
눉2 of 3 bags sent by hotel via luggage service went to the wrong place. I had to get our next hotel to retrieve them.

Stayed in April 2018
Reviewed: March 26, 2018

Mahsa
United Arab Emirates
6.3

“Hakone is over rated”
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
- • Submitted from a mobile device
눉The food menu was very limited and all portions were small but pricy after first day of stay we had tried all their living room and dinning room menu once and was very boring for the second day
눇Living room and happy hours and shuttle bus

Stayed in March 2018
Reviewed: March 15, 2018

Johanna
Japan
10

“EVERYONE MUST STAY HERE AT LEAST ONCE”
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 1 night
눇One of the best Japanese hotels we have ever stayed in. Because of that amazing happy hour and if you get a breakfast included - its such fantastic value for money.

Stayed in March 2018
Reviewed: February 26, 2018

Lijun
Hong Kong
10

Exceptional
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 2 nights
눇THE BED IS GOOD AND THE SPA SERVICE IS WONDERFUL

Stayed in February 2018
Reviewed: February 19, 2018

Andrew
Australia
9.2

“A lovely retreat on the hills”
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
- • Submitted from a mobile device
눉N/A
눇Nice room, nice open fire in the lounge, good food, and drinks in the evening. Shuttle bus.

Stayed in January 2018
Reviewed: January 23, 2018

ashybashy
Australia
7.5

“Better to get a ryokan ”
- • Leisure trip
- • Couple
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
눉We arrived at 5pm and the lady at reception failed to tell us there were free complimentary drinks and snacks at the lounge from 4pm till 7pm. We even told her we were waiting in the snow for hours and we were hungry. Compared to the other ryokans we stayed in, service was not up to standard.
눇The rooms were big and luxurious. Onsen was really good. Pastries at the breakfast buffet was amazing.

Stayed in January 2018
Reviewed: January 18, 2018

Rebecca
Australia
10

“Outstanding stay and well worth the high price point.”
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
눉There was nothing to dislike.
눇The Hyatt was outstanding! The staff were incredibly attentive, kind and anticipated our needs beautifully. The rooms were enormous and extremely luxurious. The onsen was the most beautiful I have visited. The facilities are extremely well maintained and very very clean. We had a reflexology foot massage and after the onsen we were in a deep state of relaxation. The hotel also had a 3 hour complimentary drinks in the evening serving high quality French champagne. We ate at the Japanese restaurant and ordered the sushi meal. The food was exceptional. I wish we had stayed an extra night.

Stayed in January 2018

Hyatt Regency Hakone Resort and Spa

Get the celebrity treatment with world-class service at Hyatt Regency Hakone Resort and Spa

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

4 Reasons to Choose Hyatt Regency Hakone Resort and Spa

Why book with us?

See availability Area Info – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

Most Popular Landmarks

Natural Beauty

Closest Airports

What Travelers Love About This Location

ダイニングルーム

ダイニングルーム 鮨

See availability Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1

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Newest Reviews for Hyatt Regency Hakone Resort and Spa

Jasmine

David

Luis

Asrar

Anonymous

George

Gam

Jean-pierre

Gavin

Mahsa

Johanna

Lijun

Andrew

ashybashy

Rebecca

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Area Info – Guests loved walking around the neighborhood!

ダイニングルーム鮨

Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1

Good to Know Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!