Name: Hyatt Regency Hakone Resort and Spa
Address: 250-0408 Kanagawa, Hakone, Goura 1320, Japan, Goura 1320, Kanagawa, 250-0408, Japan
Price range: Prices for upcoming dates start at $397 per night (We Price Match)
Rating: 8.9

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (428)

Hyatt Regency Hakone Resort and Spa

250-0408 Kanagawa, Hakone, Goura 1320, Japan –

Traveler photo of Hakone

June 9, 2016

Lock in a great price for Hyatt Regency Hakone Resort and Spa – rated 8.9 by recent guests!

to get started.

Great location, nice food, beautiful spacious room. Nice onsen

Charmaine, Australia

Japanese restaurant Bar Staff simple but efficient Room very beautiful and confortable. Japanese bathroom

Christine, France

Awesome as always. Best hotel in Hakone hands down

Gaijin, Japan

Where do I start with this one ? I have been here for the second time and everything was once again outstanding. From the welcome drinks to the course dinner and the great tasting breakfast that puts a lot of 5 start hotels in Tokyo to shame. From the rain shower to the baths. From the location and gorgeous view of the mountain to the covered parking lot for all you sport car fans out there. Yes it’s pricey but well worth the money for what you get. All the stuff is super friendly and helpful and will take care of your needs. You can also have massage come to your room which is very reasonably priced. Looking forward in visiting this place again and thank you for welcoming me again.

Gaijin, Japan

This place had a great atmosphere and they do free cocktails from 3-5 pm.

Justin, United States of America

This is my second time staying here and it's still my favourite hotel in Japan. The customer service here is spectacular.

Johanna, Japan

Great location. Staff were wonderful would go back again.

Yujki3r7ddavbtrccllendzopxsoz2gyilqqqvoqxo_u9pkjr9xyi9f8sqtl6g8c7b-klsi, Australia

staff, complimentary cocktails, great japanese and western restaurants

Luis, United States of America

Very luxurious, extremely friendly & professional staff.

Asrar, Kuwait

The staff from the moment you are greeted until you leave are most helpful.

George, Australia

9.4

Staff

What guests loved the most:
“Great location, nice food, beautiful spacious room. Nice onsen”

Charmaine Australia
“Japanese restaurant Bar Staff simple but efficient Room very beautiful and confortable. Japanese bathroom”

Christine France
“Awesome as always. Best hotel in Hakone hands down”

Gaijin Japan
“Where do I start with this one ? I have been here for the second time and everything was once again outstanding. ”

Gaijin Japan
“This place had a great atmosphere and they do free cocktails from 3-5 pm.”

Justin United States of America
“This is my second time staying here and it's still my favourite hotel in Japan. The customer service here is spectacular.”

Johanna Japan
“Great location. Staff were wonderful would go back again.”

Yujki3r7ddavbtrccllendzopxsoz2gyilqqqvoqxo_u9pkjr9xyi9f8sqtl6g8c7b-klsi Australia
“staff, complimentary cocktails, great japanese and western restaurants”

Luis United States of America
“Very luxurious, extremely friendly & professional staff.”

Asrar Kuwait
“The staff from the moment you are greeted until you leave are most helpful.”

George Australia

Get the celebrity treatment with world-class service at Hyatt Regency Hakone Resort and Spa

Spacious rooms with a marble bath, 24-hour concierge service and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It features the area’s largest spa, 2 indoor hot-spring baths and free drinks at the log fireplace or outdoor courtyard. Free WiFi is offered in all areas.

Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a mini-bar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Ashino Lake and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.

You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.

Open for all meals, The Dining Room serves French cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. A la carte lunch items and snacks can be found at the cozy Living Room.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Hyatt Regency Hakone Resort and Spa has been welcoming Booking.com guests since May 17, 2012
Hotel Chain: Hyatt Regency

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Most Popular Facilities

Free parking

Hot spring bath

Free WiFi

Facilities for disabled guests

Restaurant

Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“happy hour”
13 related reviews

“free drinks”
10 related reviews

“living room”
10 related reviews

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was rated highly for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at hotel

Bathhouse, Hot spring bath

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Just booked in Hakone: 1 hotel like Hyatt Regency Hakone Resort and Spa was just booked

4 Reasons to Choose Hyatt Regency Hakone Resort and Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Hyatt Regency Hakone Resort and Spa

Located within the Fuji Hakone Izu National Park, 80km west of Tokyo. This residential lodge is located in Fuji and is situated in an area (Gora) famous for its natural hot springs (onsens). The resort's on-site spa has 8 treatment rooms available as well as two hot spring baths, one for ladies and one for men.

Hotel surroundings –

Closest Landmarks

Hakone Museum of Art
0.5 miles
Hakone Gora Park
0.5 miles
Gora Station
0.6 miles
Hakone Kowakien Yunessun
0.9 miles
Hakone Open-Air Museum
0.9 miles
Okada Museum of Art
1 miles
Pola Museum
1 miles
Owakudani Valley
1 miles
Kowakudani Station
1.1 miles
Chisuji Falls
1.3 miles

Natural Beauty

大涌谷 Mountain
3.1 miles
芦ノ湖 Lake
6.2 miles

Closest Airports

Tokyo International Airport
46.5 miles
Shizuoka Airport
57.7 miles

What Travelers Love About This Location

“One of the best hotels I've ever stayed at! Definitely saved our Hakone experience after a rough start. We came to this hotel after being utterly disappointed at our original hotel and we couldn't have been happier. Right from the get go we were welcomed by a very hospitable staff and a wide, beautifully decorated lobby with a large fireplace and Christmas decorations. Our room was impressively big, with a stunning view of Mt. Fuji from its indoor balcony. Needless to say, the room was also perfectly clean and comfortable, with all the amenities one might expect from a luxury hotel. The hotel offers complementary "happy hour" drinks at the lounge from 16:00 to 19:00, including alcoholic drinks, which is very nice after a day of walking around Hakone. Another big bonus of this hotel is its location, about 5 minutes drive from Gora station, from which you can start the Hakone round course or travel pretty much anywhere within Hakone. The hotel operates free shuttles to/from Gora station on demand within the hours 10:00-18:30, so you can basically call for a shuttle whenever you need it which is a big plus in Hakone. Last but not least, after checking out of the hotel, a free shuttle to Odawara station from the hotel's premises is also provided (a 45 minutes drive), so you can continue your trip from there without any hassle. A truly great hotel, I would come back in a heartbeat.”

Hadar

Israel

“Great location, nice food, beautiful spacious room. Nice onsen ”

Charmaine

Australia

“Great location. Staff were wonderful would go back again.”

Yujki3r7ddavbtrccllendzopxsoz2gyilqqqvoqxo_u9pkjr9xyi9f8sqtl6g8c7b-klsi

Australia

Are you missing any information about this area?

Brilliant!

2 Restaurants On Site

ダイニングルーム

Food: European

Open for: Breakfast, Lunch, Dinner
ダイニングルーム鮨

Food: Sushi

Open for: Dinner

House Rules Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

One child under 12 years is charged JPY 3000 per person per night when using existing beds.

One child under 12 years is charged JPY 9200 per person per night in an extra bed.

Free! One child under 2 years stays free of charge in a crib.

The maximum number of extra beds in a room is 1.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Hyatt Regency Hakone Resort and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.

No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.

<Construction Work Notice>
Please note that the property's exterior wall will go through construction work from 03 September 2018 until 21 December 2018. During this period, scaffolding and sheets will be set on the north side wall of the north building. Please note that guests may experience noise and other minor disturbance during the construction period, during certain times of the day. The spa treatment may be provided in the guest rooms on the 2nd floor of the north building to avoid the noise.
<Maintenance Notice>
The property will be going through one of the public baths’ renovation works on following dates/times between 00:00-09:00:
11 September 2018
05 October 2018

During this period, the another public bath can be used by both male and female guests but different times as below:
- 05:00-07:15 (male only)
- 07:30-09:00 (female only)

See all guest reviews for Hyatt Regency Hakone Resort and Spa

Newest Reviews for Hyatt Regency Hakone Resort and Spa

Reviewed: October 17, 2018

Anonymous
Netherlands
9.2

“We will be back.”
- • Group of friends
- • 2 rooms
- • Stayed 4 nights
눇Great staff

Stayed in October 2018
Reviewed: October 16, 2018

Anonymous
Singapore
9.2

“One of the best hotels at Hakone! ”
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Japanese sushi dinner at dinning room was disappointing. Dishes too salty for Japanese standard. Nigiri was substandard.
눇Room was fantastic! Very spacious and comfortable. Staff speaks good English and service was superb!! Loved the Living Room ambience. Best breakfast in Hakone!! Shuttle to stations was very convenient. Onsen is highly recommended.

Stayed in October 2018
Reviewed: October 14, 2018

Charmaine
Australia
10

Exceptional
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Tatami Floor - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
눇Great location, nice food, beautiful spacious room. Nice onsen

Stayed in October 2018
Reviewed: August 13, 2018

Tricia
United States of America
5.4

“Disappointed with the property based upon room the room rate”
- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The value of this property did not match the steep room rate. While this property has an onsen/spa I would not call it a resort. No fitness center or other resort activities. Not much to do for kids either. It’s a relatively small property.
눇Room is very nice. Staff is friendly.

Stayed in August 2018
Reviewed: August 8, 2018

Kam
Hong Kong
3.8

Poor
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉 Badly maintained, low class look in most places.
눇Quiet and spacious

Stayed in August 2018
Reviewed: August 5, 2018

Christine
France

1 helpful vote
10

“Wonderful place”
- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Nothing
눇Japanese restaurant Bar Staff simple but efficient Room very beautiful and confortable. Japanese bathroom

Stayed in August 2018
Reviewed: July 13, 2018

Gaijin
Japan

4 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눇Awesome as always. Best hotel in Hakone hands down

Stayed in July 2018
Reviewed: July 2, 2018

LTTraveler
Lithuania
Age group: 25 – 34
8.3

Very Good
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Restaurant and bar overpriced.. Spa also overpriced

Stayed in July 2018
Reviewed: June 26, 2018

Gaijin
Japan

4 helpful votes
10

“My top 3 resorts in Japan”
- • Leisure trip
- • Solo traveler
- • Twin Room with Mountain View
- • Stayed 1 night
- • Submitted from a mobile device
눇Where do I start with this one ? I have been here for the second time and everything was once again outstanding. From the welcome drinks to the course dinner and the great tasting breakfast that puts a lot of 5 start hotels in Tokyo to shame. From the rain shower to the baths. From the location and gorgeous view of the mountain to the covered parking lot for all you sport car fans out there. Yes it’s pricey but well worth the money for what you get. All the stuff is super friendly and helpful and will take care of your needs. You can also have massage come to your room which is very reasonably priced. Looking forward in visiting this place again and thank you for welcoming me again.

Stayed in June 2018
Reviewed: June 25, 2018

Justin
United States of America
10

“Random adventure in Japan. We didn’t mean to end up in Hakone but we were glad we did.”
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
- • Submitted from a mobile device
눉It was a great place.
눇This place had a great atmosphere and they do free cocktails from 3-5 pm.

Stayed in May 2018
Reviewed: June 5, 2018

Malcolm
Australia
9.2

Awesome
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 4 nights
눇Great place to relax.

Stayed in May 2018
Reviewed: May 28, 2018

Anonymous
Singapore
9.2

“Overall it was a pleasant stay”
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 2 nights
눉We had to ask for a change in room because the first room that provided was a blocked view, and we were not informed about the Happy hour when we checked in, that would have been nice and useful.
눇In general the overall property was nice. There is a happy hour (which my friends and I did not try) and a morning coffee / tea that one can go and enjoy. The rooms are nice and spacious. The lounge area and the outdoors seating was nice and pleasant.

Stayed in May 2018
Reviewed: May 24, 2018

Johanna
Japan
10

“My favourite hotel in Japan”
- • Leisure trip
- • Group of friends
- • Twin Room with Mountain View
- • Stayed 1 night
눇This is my second time staying here and it's still my favourite hotel in Japan. The customer service here is spectacular.

Stayed in May 2018
Reviewed: May 18, 2018

Zvi
Israel

7 helpful votes
10

“wonderful”
- • Leisure trip
- • Couple
- • Twin Room with Mountain View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Beautiful view, excellent location, wonderful breakfast in the dining room, beautiful and special food. From 16:00 to 19:00 drinks includes free alcohol in a pleasant atmosphere. Free shuttle to gora station.

Stayed in April 2018
Reviewed: May 13, 2018

Yujki3r7ddavbtrccllendzopxsoz2gyilqqqvoqxo_u9pkjr9xyi9f8sqtl6g8c7b-klsi
Australia
10

“Wonderful way to end our stay in Japan.”
- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Great location. Staff were wonderful would go back again.

Stayed in May 2018

Sleeps	Room Type
	Twin Room – Bigger than most in Hakone 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Extra beds can not be accommodated in this room. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • DVD Player • Toilet • Private Bathroom • Heating • Cable channels • Flat-screen TV Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Twin Room with Mountain View – Bigger than most in Hakone 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Featuring views of Mount Hakone, room has a private balcony or a terrace. Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • DVD Player • Toilet • Private Bathroom • Heating • Cable channels • Flat-screen TV • Mountain view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Twin Room – Bigger than most in Hakone 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This triple room features a balcony, mini-bar and air conditioning. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Bathtub • Safe • Air conditioning • Hairdryer • Balcony • Desk • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Flat-screen TV Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Twin Room with Tatami Floor - Non Smoking – Bigger than most in Hakone 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This spacious room features a balcony, air conditioning and DVD player. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Bathtub • Safe • Air conditioning • Balcony • Desk • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Flat-screen TV Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Executive Twin Room – Bigger than most in Hakone 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This spacious triple room has a mount view, a flat-screen TV with a DVD player and a seating area. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking. Room Facilities: • Minibar • Shower • Air conditioning • Hairdryer • Desk • Sitting area • Free toiletries • DVD Player • CD Player • Toilet • Private Bathroom • Heating • Flat-screen TV • Sofa • Mountain view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Hyatt Regency Hakone Resort and Spa

Most Popular Facilities

Guests Love...

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4 Reasons to Choose Hyatt Regency Hakone Resort and Spa

Why book with us?

See availability Hotel surroundings – Great location - show map

Closest Landmarks

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

ダイニングルーム

ダイニングルーム 鮨

See availability Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1

Most Popular Facilities

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Newest Reviews for Hyatt Regency Hakone Resort and Spa

Anonymous

Anonymous

Charmaine

Tricia

Kam

Christine

Gaijin

LTTraveler

Gaijin

Justin

Malcolm

Anonymous

Johanna

Zvi

Yujki3r7ddavbtrccllendzopxsoz2gyilqqqvoqxo_u9pkjr9xyi9f8sqtl6g8c7b-klsi

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Hyatt Regency Hakone Resort and Spa

Hotel surroundings –

ダイニングルーム鮨

Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1

House Rules Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!