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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel
Hyatt Regency Hakone Resort and Spa
Hotel
250-0408 Kanagawa, Hakone, Goura 1320, Japan – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Happy hour and breakfast were lovely. Hotel never felt crowded. Onsen facilities were high quality and also never felt crowded. Shuttle service very useful.
Stephanie
Japan
JapanClean hotel and friendly, attentive staff. Rooms were big but a little dated.
April
Japan
JapanGreat room size, selection of food, coupled with amazing service!
Beezaf
Germany
GermanyI enjoyed the hospitality of all staffs and the comfortable room and spacious spa!! Also the lounge with high ceiling made me super relaxed! Wish I could go back soon!!
Ammie
Japan
JapanWe found the staff exceptional. They went above and beyond to help us when we were brainstorming how to get to the train station, and when I changed my mind about a food order. They made us feel like it was all ok! We also loved the convenience of the hotel bus! We loved the robes that you can wear around the hotel, the onsen, and the food. It was the end of our 2 week trip, so the kids were happy to find some western items on the menu! The free happy hour was also relaxing! We enjoyed going to lake Ashi to ride the pirate boat, and we got to see Mt. Fuji from the large hotel window in the hallway when the clouds cleared it! We had a room with a tatami mat room with futons for the kids, which they enjoyed! The room, hotel, bathrooms, and onsen were exceptionally clean. I rated it lower on the value for money only because we are not used to staying in such expensive hotels! So, this was a real treat for us.
Jennifer
United States of America
United States of AmericaI had a great time at the Hyatt in Hakone. The hotel was accommodating - they managed to find room for me on the shuttle back to odawara station, and the service at breakfast and during the complimentary happy hour was great. My room was upgraded upon arrival and I had an incredible view of the mountains. I left well rested and fully recharged.
Anonymous
Japan
JapanQuality of meals, of service, the room, the drinks
Catherine
France
FranceShuttle bus to main attractions. Complimentary drinks by the fire place was the perfect way to start the evening.
Ruth
Australia
AustraliaBeutiful views from our mountain view bedroom Complimentary drinks Size of bedroom Transfer to train station
Joanne
United Kingdom
United KingdomVery cozy atmosphere In the lobby with wonderful cocktail hour. Great location and great room and amazing service and great breakfast
Esther
Israel
Israel
Hyatt Regency Hakone Resort and Spa
8.9
Excellent
265 reviews
- What guests loved the most:
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Stephanie
Japan
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April
Japan
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Beezaf
Germany
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Ammie
Japan
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Jennifer
United States of America
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Japan
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Catherine
France
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Ruth
Australia
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Joanne
United Kingdom
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Esther
Israel
Categories:
Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It features the area’s largest spa, 2 indoor hot-spring baths and free drinks at the log fireplace or outdoor courtyard. Free WiFi is offered in all areas.
Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a mini-bar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided.
The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.
You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.
Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. A la carte lunch items and snacks can be found at the cozy Living Room.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Most popular amenities
Non-smoking rooms
Free parking
Hot spring bath
Free WiFi
Spa
Facilities for disabled guests
Bar
Currency Exchange: Need local currency? This property has currency exchange on site.
Property Highlights
Top Location: Highly rated by recent guests (8.4)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Buffet
Free parking available at the hotel
Bathhouse, Hot spring bath
4 reasons to choose Hyatt Regency Hakone Resort and Spa
Categories:
See what guests loved the most:
Stephanie
Japan“Happy hour and breakfast were lovely. Hotel never felt crowded. Onsen facilities were high quality and also never felt crowded. Shuttle service very useful.”
AprilJapan“Clean hotel and friendly, attentive staff. Rooms were big but a little dated.”- Beezaf
Germany“Great room size, selection of food, coupled with amazing service!” 
AmmieJapan“I enjoyed the hospitality of all staffs and the comfortable room and spacious spa!! Also the lounge with high ceiling made me super relaxed! Wish I could go back soon!!”
Jennifer
United States of America“We found the staff exceptional. They went above and beyond to help us when we were brainstorming how to get to the train station, and when I changed my mind about a food order. They made us feel like it was all ok! We also loved the convenience...”- AAnonymousJapan“I had a great time at the Hyatt in Hakone. The hotel was accommodating - they managed to find room for me on the shuttle back to odawara station, and the service at breakfast and during the complimentary happy hour was great. My room was upgraded...”
Catherine
France“Quality of meals, of service, the room, the drinks”
Ruth
Australia“Shuttle bus to main attractions. Complimentary drinks by the fire place was the perfect way to start the evening.”- Joanne
United Kingdom“Beutiful views from our mountain view bedroom Complimentary drinks Size of bedroom Transfer to train station” 
Esther
Israel“Very cozy atmosphere In the lobby with wonderful cocktail hour. Great location and great room and amazing service and great breakfast”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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Hello - we are a family of 5 - we're looking to stay in April 2021. Is it possible to book one room and have an additional bed included for our youngest child? She'll be 7. Thanks.Unfortunately, we are not able to 5 bedclothing, 2 Twin Beds Tatami Room type is most suitable to you that these are maximum 4 bedclothing per room.Answered on July 17, 2020
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Hello, we are a family traveling with 4 adults and two children. Would a deluxe tatami room be able to accommodate all of us? Thank youお問い合わせいただき、誠にありがとうございます。デラック スツイン＆タタミ ルーム(67平米)は大人4名様、12歳のお子様2名様でしたらご一緒にご滞在可能でございます。ですが寝具が大人4名様分のみとなりますので申し訳ございませんがお子様は添い寝いただくこととなりますので予めご了承ください。Asked about: Deluxe Twin Room with Tatami Floor - Non Smoking • Answered on June 13, 2022
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If there are 4 people in the room(2 adults, 2 kids) - where do the kids sleep as the rooms only have two single beds.Regarding your comment, we are able to prepare two futon bed in the deluxe twin and tatami room. Please take this room type if your need to prepare two extra futon beds for your children. I do hope that this information has been helpful.Answered on May 14, 2022
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What's nearby
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Hakone Museum of Art0.5 miles
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Hakone Gora Park0.5 miles
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Hakone Kowakien Yunessun0.9 miles
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Hakone Open-Air Museum0.9 miles
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Okada Museum of Art1 miles
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Pola Museum1 miles
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Owakudani Valley1 miles
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Tenoyu1.2 miles
Top attractions
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Hakone-Yumoto Station3.9 miles
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Soga Bessho Bairin Festival9.5 miles
Natural Beauty
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Mountain 大涌谷3.1 miles
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Lake 芦ノ湖6.2 miles
Public transit
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Train Gora Station0.6 miles
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Train Kowakudani Station1.1 miles
Closest Airports
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Tokyo International Airport46.5 miles
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Shizuoka Airport57.7 miles
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All distances are measured in straight lines. Actual travel distances may vary.
Amenities of Hyatt Regency Hakone Resort and Spa
Outdoors
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Accessibility
Health & Wellness Facilities
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
Extra bed by request
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Free |
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Extra bed by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Hyatt Regency Hakone Resort and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Hyatt Regency Hakone Resort and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
FAQs about Hyatt Regency Hakone Resort and Spa
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Room options at Hyatt Regency Hakone Resort and Spa include:
- Twin
- Triple
- Quad
- Family
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Guests staying at Hyatt Regency Hakone Resort and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Buffet
- À la carte
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Hyatt Regency Hakone Resort and Spa offers the following activities/services (charges may apply):
- Spa
- Massage
- Locker rooms
- Spa lounge/Relaxation area
- Hot spring bath
- Spa facilities
- Bathhouse
- Spa/Wellness packages
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Hyatt Regency Hakone Resort and Spa is 3.7 miles from the center of Hakone.
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Check-in at Hyatt Regency Hakone Resort and Spa is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Hyatt Regency Hakone Resort and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
