Hyatt Regency Hakone Resort and Spa
250-0408 Kanagawa, Hakone, Goura 1320, Japan – Great location - show map
This resort was AMAZING! We had the most relaxing time here in Hakone. The whole experience from start to end was perfect. If there was a higher number than 10 I would rate it 10 ++++++. The check in was relaxed and we were shown to our huge room with great views. We had everything explained to us in the room, about how to change the room temperature, which yakata to wear and how to wear it. This resort was our first Onsen experience and the best one in Japan. Everything was provided, soft, white, fluffy towels, clean, warm changerooms, lockers and wrist keys, the onsen was very relaxing and total luxury. The lounge area in the resort offered free drinks in the afternoon too. Breakfast was great with an open kitchen. Easy to walk to the railway too.
Collette,
Australia
Japanese dinner was extraordinary and the breakfast was awesome as well! Loved the happy hour and their lounge which is called the living room. Lovely wooden interior and fireplace. Also loved the Yukata culture and onsen place. Excellent service! Yumoto is a bit far but it is beautiful!
Soyoung,
United States of America
Fireplace with free drinks, amazing Onsen, great service and great rooms!
Bernardo,
Mexico
The staff and facilities were the best we've ever experienced. The onsen was great. Happy hours were a wonder addition. Loved the free shuttle service.
Mohammed,
United Kingdom
The high level of professionalism of the staff, and very warm friendly service.
Eddy,
Japan
The Onsen was excellent, one of the bests we have visited in Japan. The employees of the Hotel are friendly and always ready to help. The flexible shuttle service they have in place is very convenient and finally, the free drinks they offer every day at the fire place is great on a very nice area of the hotel.
Alex,
Spain
Staff were so helpful and friendly, they went out of their way to make us happy. The free shuttle from Odawara was a lovely touch!
Annika,
United Kingdom
Could not have been more perfect in every respect. Superb French restaurant. Generous happy hour in most comfortable setting, and all with view of Mt. Fuji. Wonderfully kind and responsive staff.
Gordon,
United States of America
The ambience and the staff at the hotel (customer service) made the stay highly enjoyable. It would be rated as one of the best hotels we have stayed in across the globe.
Diana,
Australia
The rooms were palatial in size. To give you an idea, we could have fit our entire group of four in one room if they had allowed it. It was obviously more comfortable as double occupancy. The onsen is fantastic. Large, open and exceptionally clean facilities. The daily complimentary happy hour was THE BEST! It gave us something to do during our down time before dinner and after a long day of exploring Hakone.
Cathy,
United States of America
Staff
Get the celebrity treatment with world-class service at Hyatt Regency Hakone Resort and Spa
Spacious rooms with a marble bath, 24-hour concierge service and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths and free drinks at the log fireplace or outdoor courtyard. Free WiFi is offered in all areas.
Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.
The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30 and 12:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available. Ashino Lake and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.
You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.
Open for all meals, The Dining Room serves French cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. A la carte lunch items and snacks can be found at the cosy Living Room.
Couples in particular like the location – they rated it 9 for a two-person trip.
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RetryMost Popular Facilities
Good for couples – they rated the facilities 9 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Guests Love...
Top Location: Highly rated by recent guests (8.5)
Breakfast Info
Buffet
Free WiFi
Guests consistently rate the WiFi as excellent
Free Private Parking Available On Site
Bathhouse, Hot Spring Bath
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Twin Room
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Deluxe Twin Room
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Executive Twin Room
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Deluxe Twin Room with Tatami Floor
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Twin Room with Mountain View
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5 Reasons to Choose Hyatt Regency Hakone Resort and Spa
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Located within the Fuji Hakone Izu National Park, 80km west of Tokyo. This residential lodge is located in Fuji and is situated in an area (Gora) famous for its natural hot springs (onsens). The resort's on-site spa has 8 treatment rooms available as well as two hot spring baths, one for ladies and one for men.
Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!
Area Info – Great location - show map
Closest Landmarks
- Hakone Museum of Art 0.5 miles
- Hakone Gora Park 0.5 miles
- Gora Station 0.6 miles
- Hakone Kowakien Yunessun 0.9 miles
- Hakone Open-Air Museum 0.9 miles
- Okada Museum of Art 1 miles
- Pola Museum 1 miles
- Owakudani Valley 1 miles
- Kowakudani Station 1.1 miles
- Chisuji Falls 1.3 miles
Most Popular Landmarks
- Venetian Glass Museum 1.6 miles
- Hakone Botanical Garden of Wetlands 2 miles
- Hakone Lalique Museum 2.1 miles
- Togendai Station 2.5 miles
- Hakone Shrine 3.2 miles
- Kintokiyama 3.3 miles
- Lake Ashi 3.3 miles
- Narukawa Museum 3.5 miles
- Hakone-Yumoto Station 3.9 miles
- Hakone Checkpoint 4 miles
Natural Beauty
- 大涌谷 Mountain 3.1 miles
- 芦ノ湖 Lake 6.2 miles
Closest Airports
- Tokyo Haneda International Airport 46.5 miles
- Shizuoka Airport 57.7 miles
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ダイニングルーム
Food: European
Open for: Breakfast, Lunch, Dinner
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ダイニングルーム 鮨
Food: Sushi
Open for: Dinner
Facilities of Hyatt Regency Hakone Resort and Spa Great facilities! Review score, 9.1
Outdoors
- Sun Deck
- Grounds
Pool and Spa
- Bathhouse
- Hot Spring Bath
- Massage (additional charge)
- Spa (additional charge)
Pets
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Pets are not allowed.
Food & Drink
- Kids' Meals (additional charge)
- Breakfast in the Room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
Front Desk Services
- Concierge Service
- Baggage Storage
- Currency Exchange
- 24-Hour Front Desk
Cleaning Services
- Shoeshine
- Dry Cleaning (additional charge)
- Laundry (additional charge)
Business Facilities
- Fax/Photocopying (additional charge)
- Meeting/Banquet Facilities (additional charge)
General
- Shuttle Service (free)
- Air Conditioning
- Shops (on site)
- Heating
- Souvenir/Gift Shop
- Safe
- Elevator
- Facilities for Disabled Guests
- Newspapers
- Room Service
Languages Spoken
- Japanese
- English
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RetryCheck-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/
prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years is charged JPY 3000 per person per night when using existing beds.
One child under 12 years is charged JPY 9200 per person per night in an extra bed.
Free!
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Or, take a look at these appealing alternatives:
- Odakyu Hotel de Yama has a location score of 9
#18 out of 123 hotels in Hakone, based on 37,899 verified guest reviews.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 11:00-17:30.
<Construction Work Notice>
Please note that the property's exterior wall will go through construction work from 8 May 2017 until 23 June 2017. During this period, scaffolding and sheets will be set on the south and east side wall of the property's east building. Please note that guests may experience noise and other minor disturbance during the construction period, during certain times of the day. The spa treatment rooms will be moved to the guest rooms on the 2nd floor of the north building to avoid the noise.
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