It was on a hill with a great view of the Lake

Melvin 新加坡

View of lake was spectacular especially from private spa tub. Service was impeccable--at every turn even though there were a few gaps in language skills everyone tried really hard to make sure our questions were answered. One of the staff Maseki spoke good English and was very helpful.

John 美國

Very friendly and helpful staff. The meals prepared by the in-house chef were delectable.

Karen 新加坡

excellent service room condition is great

Cheung 香港

Wow what a nice hotel, perched above the lake in Hakone. Best way to get here is by taxi -- it's a steep climb. Each room has an individual private wooden tub on the porch, overlooking the beautiful valley and lake below. The English-speaking staff sought us out and were extremely solicitous. We got the half-board, and dinner (in formal pajamas) was sumptuous. Breakfast was also excellent.

D 美國

夕食、朝食ともに最高に美味しかったです！ スタッフの方々が笑顔でとても感じよく接客していただきました。 館内がとても落ち着いた雰囲気で静かなのでリラックスして過ごせました。

Chiharu 日本