I really liked my stay in the hotel. Everything was good but the exceptional part was the constant support of the front desk. I would like to thank Zarina, Kamilya, Tair and Anel for all the kindness and professionality shown towards me.

Ludovico Italien

Nice hotel, situated in green area of the city. Air is much better than in city center, however you need 25-50 mins depending on traffic to reach city center. Breakfast was good.

Anastasia Rusland

Very friendly staff with good English on the front desk. They were very accommodating and provided us some flower vases for my wife’s flowers when we arrived. Even though it was the off season all the facilities were available and the hotel was well staffed. The view from our room was absolutely stunning.

Lee Storbritannien

Location and the view. Staff was friendly and generous

Junaid Indien

The resort is amazing! It is huge & has many facilities & restaurants. I loved walking in the woods while snowing. Danliz was very friendly she gave us 2 extra hours of staying with no extra charges. All staff were very helpful despite the language barrier. The spa & massage was excellent! Definitely worth the money & sure will be back in spring.

Aysha De Forenede Arabiske Emirater

On the whole my stay was good, the property is very beautiful and the staff are very helpful. I particularly liked that they had an ATM on the hotel premises.

Paromita Indien

Nice location in the countryside. Very clean and top quality facilities. Great for conferences.

Ian Storbritannien

The staff are very helpful especially front office dilnaz and Deniz. They helped us for the touring of resort . The bell boy treated us with kazakistan traditional sweets . Dilnaz and Deniz they coordinate for our buggy tour. The story about the property and the construction of the property was explained by them. Swimming pool is the best experience I got here. Must visit place. Don't miss swiss hotel if your in Almaty

Muhammed Indien

Nestled in bountiful nature in the shadow of the Mountain ranges, it is truly a resort to spend time in Almaty. I was in two minds between Ritz carlton and Swissotel; and while the former is in the centre of the city; this is truly a luxurious property.

Mohit Indien

Beautiful grounds and building, massive historic Soviet era sanatorium, and lovely calm park surrounding the property. Nice pool and interior decor, comfy bed, clean washroom with good shower.

Sultan Canada