Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property offers guest access with a guide dog.

25 percent off on food and beverage. Discount does not apply for breakfast.

Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

Emotional Support Dog, Conditions:

●Additional cost per night: $990.00 MXN plus taxes, per room. The rate includes accommodation for the emotional support pet and special cleaning.

●Only 1 small or medium-sized emotional support pet weighing up to 20 kg/44 lb is allowed.

●The guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.

●The emotional support pet must always wear a harness, vest or leash, and remain in permitted areas: the room, walking areas, and areas designated by the hotel.

●The emotional support dog is not allowed in restricted areas.

●The guest will be responsible for the behavior of their emotional support pet and agrees to pay for any damages or harm caused to another guest, employee or customer in their personal space or to the hotel's facilities and/or furniture.

يتّخذ مكان الإقامة هذا حالياً إجراءات إضافية للحفاظ على السلامة والتعقيم، وذلك نظراً للوضع الحالي المتعلق بفيروس كورونا (كوفيد - 19).