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Krystal Urban Aeropuerto Ciudad de México is located just 15 minutes' drive from Benito Juarez International Airport. It offers free WiFi, a gym and free private parking. All rooms feature cable TV, coffee makers, ironing facilities and a private bathroom with hairdryer. Guest can enjoy a meal at Restaurant R1 from 07:00 to 22:00. Krystal Urban Aeropuerto Ciudad de México has a business center.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Krystal Urban Aeropuerto Ciudad de Mexico has been welcoming guests since Nov 19, 2009

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
Bedroom :
1 king bed
Living room:
1 sofa bed
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Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Carlos
    United States of AmericaUnited States of America
    Amazing, friendly, helpful staff. Very nice hotel, well care and staffed. Rooms are pleasant, comfortable, clean and with air conditioner control. Beds are the most comfortable beds I have sleep at! Loved my showers! It was great, with a good...
  • Ofelia
    United States of AmericaUnited States of America
    The staff very attentive, professional and courteous. Very reliable and honest too, that’s a plus now in days. They have a 24 hrs restaurant in site which is a plus especially with kids and arriving late to the hotel. They also provide free...
  • Ofelia
    United States of AmericaUnited States of America
    Staff very professional and attentive to your needs, provides airport shuttle and tourist info, needed transportation service to get to places for a big family and they were able to obtain the taxi service for us
  • Elvis
    United States of AmericaUnited States of America
    Loved the view from the room we stayed on. We stayed for 1 night but it was worth the price. They had a free shuttle service to the airport, which was great for us.
  • Mary
    United States of AmericaUnited States of America
    Nice room, kind staff, good airport transport. Also there was a little strip of stalls across the street with wonderful food!
  • Grace
    The hotel is nice, comfortable and clean to an extend. Airport transportation is ok. We were only there for the night, so I can't say much more.
  • Karen
    United States of AmericaUnited States of America
    Krystal provided easy access to the airport via a shuttle that ran once on the hour 24 hours a day. Check-in was easy and the restaurant served great margaritas.
  • José
    Rooms were clean and comfortable at an excellent price.
  • Steven
    United States of AmericaUnited States of America
    Clean room, facility. Comfortable bed, bedding. Late night restaurant and food was welcome. Efficient shuttle service too.
  • Mario
    Room was very confortable, great beds for a rest after the flight. The transport service from / to airport is very convenient. The staff is very nice starting with the driver that picks you up

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is the shuttle free?

    Answered on 1 December 2020
  • Is your airport shuttle operating as normal during COVID? Is the shuttle free when booking a room?

    la transportacion esta operando solamente con un maximo de 5 personas y opera las 24 hrs del dia
    Answered on 20 December 2020
  • Hi - Is there any company who comes to the hotel to make a PCR test or would you have a recommendation for where to go?

    We have information from a reliable laboratory and if our truck is available we will be happy to direct you.
    Answered on 6 April 2021
  • Hola, quisiera saber si tienen servicio para recoger del aeropuerto y al otro dia volver a partir del aeropuerto? Y si tiene costo.

    Buenos días, si contamos con el servicio de pick up y traslado al aeropuerto sin costo. Le solicitamos reservar al menos 1 día antes.
    Answered on 16 February 2021
  • What's the shuttle's schedule

    Hi, the service is 24 hours
    Answered on 12 February 2023
  • Hello, I have a question for this remark +€ 9 taxes and charges . Will this be paid on spot or in advance?

    los pagos se realizan al momento de su check in
    Answered on 1 December 2020
  • Still looking?

Hotel area info *

1 Restaurant On Site

  • Restaurante R1
    • Cuisine
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
    • Dietary options

Amenities of Krystal Urban Aeropuerto Ciudad de Mexico
Great facilities! Review score, 8.7

Most popular amenities
  • Free WiFi
  • Airport shuttle (free)
  • Free parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Sun deck
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Krystal Urban Aeropuerto Ciudad de Mexico takes special requests – add in the next step!


From 3:00 PM


From 12:00 PM to 1:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are not allowed.


When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Krystal Urban Aeropuerto Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property has the Stay Safe & Clean Sanitary Certification

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Krystal Urban Aeropuerto Ciudad de Mexico

  • Yes, Krystal Urban Aeropuerto Ciudad de Mexico is popular with guests booking family stays.

  • Krystal Urban Aeropuerto Ciudad de Mexico offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Room options at Krystal Urban Aeropuerto Ciudad de Mexico include:

    • Double
    • Suite

  • The prices at Krystal Urban Aeropuerto Ciudad de Mexico may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Krystal Urban Aeropuerto Ciudad de Mexico has 1 restaurant:

    • Restaurante R1

  • Guests staying at Krystal Urban Aeropuerto Ciudad de Mexico can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • American

  • Check-in at Krystal Urban Aeropuerto Ciudad de Mexico is from 3:00 PM, and check-out is until 1:00 PM.

  • Krystal Urban Aeropuerto Ciudad de Mexico is 5 miles from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.