Food was excellent. Beach was fantastic. Pools were OK. Staff was fabulous. No TV's in rooms was different. Beach lounging is great. Location is great. Very quiet.

Leland, United States of America

Beautiful traditional property with anazing beach, pools and gardens

Karyn, Mexico

Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .

Ahmet, Switzerland

The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.

Sierra, United Kingdom

Staff were exceptionally helpful and friendly. Beach was excellent and not at all crowded - plenty of beach beds (free of charge). Restaurant was good although expensive (by Mexico standards - not London standards!). Very friendly beach bar open until late evening. Fitness centre well-equipped. Bedroom was very comfortable, with good air-con, plus ceiling fan; good wifi. Bathroom good as well. Hotel in a very quiet position well away from the main coast road. Close enough to Playa del Carmen and Cancun for an easy visit (but why would you? not recommended, either of them!!); 30 minutes from Cancun airport.

Martin, United Kingdom

great area with oustanding attention from the staff

Philip, Mexico

This was my third visit and I intend to return soon! Maroma has such warm friendly staff (Johnny, Sergio, Onasimo, Moses, Horhe, Ella, Pablo, Jimmy, Miguel, and all the others whose name I haven't mentioned are amazing, not forgetting the famous Tia who made delicious home made tortillas in front of guests every morning); The architect originally bought the property as a coco plantation, built the main hacienda, kept expanding then sold to Orient Express (now Belmond); The attention to detail is what makes it such a special characterful place. It has elegant Caribbean views, tranquil gardens and pools surrounded by nature; I was in room 13 which was very comfortable with a beautiful view of the garden and pool; The soft white sandy beach is located in the beautiful bay lined with palm trees and palapa; When I wasn't lying on my soft beach mattress I enjoyed jungle bike rides; relaxing walks; delicious breakfasts and elegant dinners on the beach.

Sammymac, United Kingdom

me pareció un espacio tan intimo y alejado del mundanal ruido, a tal grado que se te olvida el mundo de allá afuera, dando lugar con ello a un verdadero descanso de la mente. La atención del personal es exquisita. Los espacios, la energía del lugar es de lo mejor. El silencio es acogedor para los que buscamos eso......... y reina una tranquilidad y paz en el ambiente.

Guillermo, Mexico

Atendimento excepcional desde antes da chegada quando mandaram um e-mail solicitando informações para agilizar o check in. Quarto super confortável com ambientação aconchegante e a decoração combina com o local. O serviço de atendimento de praia e piscina discreto e atencioso. Numa das noites houve um jantar mexicano temático onde pudemos experimentar diversos pratos locais. Café da manhã delicioso com suco fresco, frutas cortadas, cesta de 'boulangerie' e 7-8 opções de pratos quentes, tudo trazido a mesa. Cardápio de almoço com pratos típicos no capricho.

Mixtraveling, Brazil

服务特别周到，工作人员很亲切，环境很原生态，很安静、晚上遍布全酒店的烛光特别浪漫、建筑质朴又有设计感，食物和SPA也很棒！

Yi, China