Name: Hotel Xcaret Mexico - All Parks & Tours / All Inclusive
Address: Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico, Carretera Federal Chetumal Puerto Juarez, Quintana Roo, 77710, Mexico
Price range: Prices for upcoming dates start at $398 per night (We Price Match)
Rating: 9.5

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (522)

Resort Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available at no extra charge. You can request this in the next step.

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico –

Lock in a great price for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive – rated 9.5 by recent guests!

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The staff was fantastic in all areas of the property. They were genuinely caring, helpful and attentive to all guests. The property itself is beautiful and expansive, and the restaurants were all wonderful. This is a destination not to be missed!

Funseekers, United States of America

The entire experience was terrific. The bus from the airport was waiting for the family and from that moment on it was top notch service. When we first saw the hotel in person it blew us away. The pictures do not truly show how grand and spectacular it is. All the restaurants were top caliber. If you are worried about the all inclusive cost, don't be. Each meal we had was high quality and would have cost my family more if we were to eat like that in the states, especially where we live. I want toggle a special Thank You you to the front desk, and especially Gabriel Flores. He was extremely helpful. When we arrived we realized that we wanted to extend our stay. He helped me through that process. He was terrific. All the excursions were great each family had a favorite.

Jeffrey, United States of America

The result was absolutely beautiful. It was surrounded by rivers that you can swim in, as well as the ocean, and several beautiful pools. With the package I got, all of the parks were included and they were all beautiful and amazing. This is a once-in-a-lifetime experience that I am hoping to repeat in the near future.

Andrew, United States of America

We had high expectations since we paid a lot of money for an all inclusive in Mexico but we weren’t disappointed. The hotel and its facilities (including the parks) were outstanding, our oceanfront room was amazing, the people and service were great and almost all of the food excellent. We had a lot of fun exploring the sprawling hotel with its many walkways, caves, rivers and restaurants.

Tirolemone, United States of America

The property design was beautiful. The service was excellent. The rooms had everything possible.

Andrea, United States of America

The hotel facilities are amazing. The staff from casa Fuego and restaurant El Fuego are really really nice, specially Betty and Aldo from the rooftop and Angel and Hendricks from the restaurant

Mateus, Brazil

Everything was amazing. From the views and the hospitality, to the food and all-inclusive perks. This was the most amazing place that I have ever stayed, and I will ABSOLUTELY be back for more.

Lauren, United States of America

The bed was extremely comfortable, the shower spacious, pillow really fluffy, the amenities amazig, pools were really nice and the service excellent.

Miguel, United States of America

Everything was so amazing. You would discover something new around every corner. Everything so beautiful.

From, United States of America

Our family had a excellent vacation here! Food was great! Bedding was soft and cozy.

Guadalupe, United States of America

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9.5

Excellent location!
Nearby beaches
On-site swimming pool
Great neighborhood
Nearby beaches
Great neighborhood
Nearby beaches
Great neighborhood
Great neighborhood
Views from the property
Very comfy beds
Very comfy beds
Very comfy beds
Nearby beaches
Great neighborhood
Great neighborhood
Great neighborhood
Great neighborhood
Great neighborhood
Great neighborhood
Great neighborhood
On-site swimming pool
Great neighborhood
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site swimming pool
Views from the property
Views from the property
Views from the property
Views from the property
Views from the property

What guests loved the most:
“The staff was fantastic in all areas of the property. They were genuinely caring, helpful and attentive to all guests. ”

Funseekers United States of America
“The entire experience was terrific. The bus from the airport was waiting for the family and from that moment on it was top notch service. When we first saw the hotel in person it blew us away. ”

Jeffrey United States of America
“The result was absolutely beautiful. It was surrounded by rivers that you can swim in, as well as the ocean, and several beautiful pools. ”

Andrew United States of America
“We had high expectations since we paid a lot of money for an all inclusive in Mexico but we weren’t disappointed. ”

Tirolemone United States of America
“The property design was beautiful. The service was excellent. The rooms had everything possible.”

Andrea United States of America
“The hotel facilities are amazing. The staff from casa Fuego and restaurant El Fuego are really really nice, specially Betty and Aldo from the rooftop and Angel and Hendricks from the restaurant”

Mateus Brazil
“Everything was amazing. From the views and the hospitality, to the food and all-inclusive perks. This was the most amazing place that I have ever stayed, and I will ABSOLUTELY be back for more.”

Lauren United States of America
“The bed was extremely comfortable, the shower spacious, pillow really fluffy, the amenities amazig, pools were really nice and the service excellent.”

Miguel United States of America
“Everything was so amazing. You would discover something new around every corner. Everything so beautiful.”

From United States of America
“Our family had a excellent vacation here! Food was great! Bedding was soft and cozy.”

Guadalupe United States of America

Experience World-class Service at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

One of our top picks in Playa del Carmen.Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 4.3 mi away.

At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico rooms come with air conditioning and a flat-screen TV.

A buffet breakfast can be enjoyed in the breakfast area.

The wellness area at the accommodations is consisted of of a hot tub and a fitness center. Guests can take part in various activities in the surroundings, including snorkeling and hiking.

Staff at the reception can provide information on what to do in the area.

Church of Guadalupe is 5 mi from Hotel Xcaret Mexico, while Rio Secreto is 2.1 mi from the property. Cozumel International Airport is 13 mi away, and the property offers a free airport shuttle service.

Please do consider that the rate for children is not included, children must pay at the check in.
Enjoy full free access to Experiencias Xcaret’s nature parks and tours( (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), as well as each of their dining plans.

This property also has one of the top-rated locations in Playa del Carmen! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

This property is also rated for the best value in Playa del Carmen! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive has been welcoming Booking.com guests since May 9, 2017

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Most Popular Facilities

Swimming pool

Free WiFi

Beachfront

Free parking

Outdoor pool

Airport shuttle (free)

Bar

Good for couples – they rated the facilities 9.6 for two-person stays.

Guests love...

“great food”
10 related reviews

“beautiful hotel”
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“amazing place”
6 related reviews

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Buffet

Free WiFi

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 3 Max children: 1 (up to years of age)	Suite River 2 full beds or 1 queen bed	Show prices
Start of dialog content Free parking This double room features a balcony, air conditioning and mini-bar. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Cleaning products • Coffee machine • River view • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Swim Up Ocean Front 1 queen bed	Show prices
Start of dialog content Free parking This double room has a balcony, air conditioning and bathrobe. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Private pool • Wardrobe or closet • Pool view • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Suite Garden 2 full beds or 1 queen bed	Show prices
Start of dialog content Free parking This double room has a balcony, mini-bar and sofa. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Garden view • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Suite Ocean View 1 queen bed or 2 full beds	Show prices
Start of dialog content Free parking This double room has a balcony, hot tub and seating area. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Swim Up Garden View 2 full beds or 1 queen bed	Show prices
Start of dialog content Free parking This double room features a balcony, bathrobe and seating area. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Private pool • Wardrobe or closet • Garden view • Pool view • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Suite Ocean Front Adults 1 queen bed	Show prices
Start of dialog content Free parking This double room features a balcony, air conditioning and seating area. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Ocean view • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Junior Suite Ocean Front 1 queen bed	Show prices
Start of dialog content Free parking This double room has a balcony, satellite TV and bathrobe. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Junior Suite Bedroom 1: 1 queen bed Living room: 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This suite features a balcony, seating area and tile/marble floor. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • View • Alarm clock • Towels/Sheets (extra fee) • Wardrobe or closet • Garden view • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper • Books, DVDs or music for children • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Suite Ocean Front Family 2 full beds	Show prices
Start of dialog content Free parking This family room has a balcony, cable TV and sofa. Please do consider that the rate for children is not included, children must pay at the check in. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Balcony • Bathrobe • Sitting area • Free toiletries • Toilet • Slippers • Cable channels • Laptop safe • Flat-screen TV • Sofa • View • Alarm clock • Wardrobe or closet • Hypoallergenic • Cleaning products • Coffee machine • Towels • Linens • Dining table • Outdoor furniture • Clothes rack • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free private parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in Playa del Carmen 2 properties like Hotel Xcaret Mexico - All Parks & Tours / All Inclusive were just booked in the last 15 minutes

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks

Rio Secreto
2 miles
Playa del Carmen Maritime Terminal
3.4 miles
Disabled-friendly beach
3.5 miles
ADO International Bus Station
3.5 miles
Quinta Alegria Shopping Mall
4.1 miles
Kool Beach Club
4.3 miles
Church of Guadalupe
5.2 miles
Isla Pasion Weddings
11.5 miles
Dolphin Discovery Cozumel
12.4 miles
Kantenah Bay
14.5 miles

Natural Beauty

Ocean/Sea
0.6 miles

Closest Airports

Cozumel Airport
12.8 miles
Cancun Airport
34.9 miles

What Travelers Love About This Location

“Everything, the hotel was more than amazing and I'm looking forward to visiting it again sometime in the near future.”

Khadija

Saint Lucia

“Fantastic area, extremely well thought and decorated Large and comfortable room Never had the feeling to be in a big resort, many small restaurants with differe...”

Julien

Switzerland

“Facilities great, location spectacular, very clean and staff really helpful”

Craig

United Kingdom

9.1

Are you missing any information about this area?

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1 Restaurant On Site

Restaurant

Food: International

Menu: Buffet & À La Carte

5 reasons to choose Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Playa del Carmen

House Rules Hotel Xcaret Mexico - All Parks & Tours / All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 5 years	Can use an existing bed	FREE
6 - 17 years	Can use an existing bed	75% per child, per night

The maximum number of children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.

No cribs are available

No extra beds are available

Pets

Pets are not allowed.

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our Parks and Tours( every 30 minutes). Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

“The staff was fantastic in all areas of the property. They were genuinely caring, helpful and attentive to all guests. The property itself is beautiful and expansive, and the restaurants were all wonderful. This is a destination not to be missed!”

Funseekers

United States of America

“The entire experience was terrific. The bus from the airport was waiting for the family and from that moment on it was top notch service. When we first saw the hotel in person it blew us away. The pictures do not truly show how grand and spectacular it is. All the restaurants were top caliber. If you are worried about the all inclusive cost, don't be. Each meal we had was high quality and would have cost my family more if we were to eat like that in the states, especially where we live. I want toggle a special Thank You you to the front desk, and especially Gabriel Flores. He was extremely helpful. When we arrived we realized that we wanted to extend our stay. He helped me through that process. He was terrific. All the excursions were great each family had a favorite.”

Jeffrey

“The result was absolutely beautiful. It was surrounded by rivers that you can swim in, as well as the ocean, and several beautiful pools. With the package I got, all of the parks were included and they were all beautiful and amazing. This is a once-in-a-lifetime experience that I am hoping to repeat in the near future.”

Andrew

“We had high expectations since we paid a lot of money for an all inclusive in Mexico but we weren’t disappointed. The hotel and its facilities (including the parks) were outstanding, our oceanfront room was amazing, the people and service were great and almost all of the food excellent. We had a lot of fun exploring the sprawling hotel with its many walkways, caves, rivers and restaurants.”

Tirolemone

“The hotel facilities are amazing. The staff from casa Fuego and restaurant El Fuego are really really nice, specially Betty and Aldo from the rooftop and Angel and Hendricks from the restaurant”

Mateus

Brazil

“Everything was amazing. From the views and the hospitality, to the food and all-inclusive perks. This was the most amazing place that I have ever stayed, and I will ABSOLUTELY be back for more.”

Lauren

See all guest reviews for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Newest Reviews for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Reviewed: April 22, 2019

Anna Zilberbod
Canada

5 helpful votes
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Suite River
- • Stayed 3 nights
- • Submitted from a mobile device
There were almost no vegetables in the buffets. The food wasn't great apart from Bio and Xin Gao restaurants. There was humid smell in the room.
The resort is beautiful. Very kind staff especially Shamara from Bio restaurants that was absolutely wonderful. Many options to eat but the best ones are Bio for breakfast and Xin Gao for dinner. Great parks and activities included

Stayed in April 2019
Reviewed: April 22, 2019

Julien
Switzerland

4 helpful votes
10

“Best hotel we’ve been to!”
- • Leisure trip
- • Couple
- • Suite River
- • Stayed 7 nights
- • Submitted from a mobile device
Poor noise insolation in the rooms Coffee selection
Fantastic area, extremely well thought and decorated Large and comfortable room Never had the feeling to be in a big resort, many small restaurants with different specialities - really good food quality Great parks and all well organized Friendly and happy staff

Stayed in April 2019
Reviewed: April 22, 2019

Nanticha
Thailand
10

Exceptional
- • Leisure trip
- • Family with young children
- • Suite River
- • Stayed 2 nights
- • Submitted from a mobile device
Nice pool area
Excellent hotel

Stayed in April 2019
Reviewed: April 12, 2019

Shlomo
United States of America
7.1

“Sucked ... never going back. We had to leave the resort to eat every meal and it was all inclusive.”
- • Leisure trip
- • Couple
- • Suite Ocean Front Family
- • Stayed 3 nights
- • Submitted from a mobile device
Food was awful. Staff was rude, and unpleasant.
Cleanliness

Stayed in April 2019
Reviewed: April 7, 2019

Funseekers
United States of America
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Suite Garden
- • Stayed 7 nights
- • Submitted from a mobile device
The staff was fantastic in all areas of the property. They were genuinely caring, helpful and attentive to all guests. The property itself is beautiful and expansive, and the restaurants were all wonderful. This is a destination not to be missed!

Stayed in April 2019
Reviewed: April 3, 2019

Jeffrey
United States of America
10

“We will be back but we will have to save up.”
- • Leisure trip
- • Family with young children
- • Suite River
- • Stayed 2 nights
The two excursions/parks that were a bit of a let down are Xichen Deluxe and Xcaret park. Not because of service but because it is a 2 hr drive one way and we are there for 2 hours. When I was a kid we were able to climb the pyramid but of course that was stopped because people defaced them. So now you can only walk the grounds. I think if you have never gone it is worth it to learn more about the Mayan culture but if you have then maybe skip it. Was for Xcaret park it was frustrating that everything cost extra, minus the buffet meal which was not great. All other parks had potable drinking water. Here you had to buy bottle water. We would go again but we would budget for a snorkel tour and bring in thermos of water. It would be good for a split day so the kids have energy to sit through the show at night.
The entire experience was terrific. The bus from the airport was waiting for the family and from that moment on it was top notch service. When we first saw the hotel in person it blew us away. The pictures do not truly show how grand and spectacular it is. All the restaurants were top caliber. If you are worried about the all inclusive cost, don't be. Each meal we had was high quality and would have cost my family more if we were to eat like that in the states, especially where we live. I want toggle a special Thank You you to the front desk, and especially Gabriel Flores. He was extremely helpful. When we arrived we realized that we wanted to extend our stay. He helped me through that process. He was terrific. All the excursions were great each family had a favorite.

Stayed in March 2019
Reviewed: April 2, 2019

Andrew
United States of America
10

“Best resort ever!!!”
- • Leisure trip
- • Couple
- • Suite Ocean View
- • Stayed 2 nights
- • Submitted from a mobile device
There is literally not one thing to complain about at this resort. Everything was amazing and I can't say that enough.
The result was absolutely beautiful. It was surrounded by rivers that you can swim in, as well as the ocean, and several beautiful pools. With the package I got, all of the parks were included and they were all beautiful and amazing. This is a once-in-a-lifetime experience that I am hoping to repeat in the near future.

Stayed in March 2019
Reviewed: March 31, 2019

Tirolemone
United States of America
Age group: 45 – 54
9.6

“We’ll be back!”
- • Leisure trip
- • Family with young children
- • Swim Up Ocean Front
- • Stayed 14 nights
- • Submitted from a mobile device
It’s hard to find anything at fault. Sometimes the service was a bit slow.
We had high expectations since we paid a lot of money for an all inclusive in Mexico but we weren’t disappointed. The hotel and its facilities (including the parks) were outstanding, our oceanfront room was amazing, the people and service were great and almost all of the food excellent. We had a lot of fun exploring the sprawling hotel with its many walkways, caves, rivers and restaurants.

Stayed in March 2019
Reviewed: March 30, 2019

Andrea
United States of America
10

“Beautiful resort with everything included.”
- • Leisure trip
- • Group of friends
- • Suite Ocean Front Adults
- • Stayed 7 nights
- • Submitted from a mobile device
Shopping could have been better. Not many stores on hotel property.
The property design was beautiful. The service was excellent. The rooms had everything possible.

Stayed in March 2019
Reviewed: March 28, 2019

James
United States of America
9.6

“One of the best trips we've ever taken! We will definitely go back again some day.”
- • Leisure trip
- • Group of friends
- • Suite Ocean Front Adults
- • Stayed 7 nights
I think the food could have been better. It was good, it just wasn't up to the rest of the excellence.
The resort was spectacularly beautiful and the parks were a blast!

Stayed in March 2019
Reviewed: March 26, 2019

Jose
Mexico
10

“Amazing all inclusive with the best service”
- • Leisure trip
- • Couple
- • Suite Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
The pools where cold
Everything is amazing! The food is really good but you have to book at least 2 days in advance for the nice restaurants. The service and the people working are super friendly. Great experience, the only all inclusive we could stay in.

Stayed in March 2019
Reviewed: March 23, 2019

Wenjuan
China
9.6

“We will be back again for a longer stay.”
- • Leisure trip
- • Family with young children
- • Suite River
- • Stayed 2 nights
- • Submitted from a mobile device
The environment of the property is fantastic! Very convenient to the parks.

Stayed in March 2019
Reviewed: March 21, 2019

Anonymous
United States of America
10

“we had the most relaxing, visually stimulating, super fun and food extravaganza at Hotel Xcaret!”
- • Leisure trip
- • Family with young children
- • Suite River
- • Stayed 6 nights
the only complaint we could think of as a family was the elevators smelled a bit musty. that was the only bad thing from our 7 day stay at this wonderful resort.
this is an absolutely amazing resort. beautiful in everyway! location, food, entertainment, staff, everything was first rate.

Stayed in March 2019
Reviewed: March 15, 2019

Mateus Gabiatti
Brazil
Age group: 25 – 34

5 helpful votes
9.6

Exceptional
- • Leisure trip
- • Couple
- • Suite River
- • Stayed 2 nights
- • Submitted from a mobile device
The prices in booking.com are in US Dollars, when you do the check in the hotel convert this price to Mexican pesos, but they use a higher exchange rate (this practice is common in Mexico), charging you additional costs...
The hotel facilities are amazing. The staff from casa Fuego and restaurant El Fuego are really really nice, specially Betty and Aldo from the rooftop and Angel and Hendricks from the restaurant

Stayed in March 2019
Reviewed: March 10, 2019

Bogdan
Romania
9.6

“Loved it ! We will be back :)”
- • Leisure trip
- • Couple
- • Suite Ocean Front Adults
- • Stayed 2 nights
nothing
this hotel is amazing! The views , the food , the parks, the included trips to mayan ruins, all was incredible! just go - you will not regret it. If you don't have kids and can afford it book casa fuego (the adults only part of the hotel).

Stayed in February 2019

Resort Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

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Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Area Info – Guests loved walking around the neighborhood!

Resort Facilities at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive Great facilities! Review score, 9.6

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