Name: Hotel Xcaret Mexico - All Parks & Tours / All Inclusive
Address: Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico, Carretera Federal Chetumal Puerto Juarez, Quintana Roo, 77710, Mexico
Price range: Prices for upcoming dates start at $381 per night (We Price Match)
Rating: 9.5

Info & prices
Amenities
House rules
The fine print
Guest reviews (832)

Resort Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Airport shuttle. Airport shuttle available at no extra charge. You can request this in the next step.

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico – Excellent location – show map

A balcony or terrace at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A view of the pool at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive or nearby

A bird's-eye view of Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A bathroom at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A seating area at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A kitchen or kitchenette at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

The swimming pool at or near Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A bed or beds in a room at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

A general mountain view or a mountain view taken from the resort

Lock in a great price for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive – rated 9.5 by recent guests!

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Omg where can I star? I love this hotel from all the personal so friendly to the amazing food, the rooms are amazing, I stay at Fuego house truly over my expectations and the spa is WOW🤩🤩🤩

Victoria

Puerto Rico

Las instalaciones, las cortesía de su staff y los parques y tours son lo mejor

David

United States of America

We liked the rooms, the view, the food and parks. Everything was excellent 😃.

Yvette

United States of America

The parks are incredible. The food is great. The room is beautiful as well. The infinitum pool has a gorgeous view.

Rosa

Mexico

Our stay here was fantastic! The facilities, activities, staff and food were all outstanding. There’s a ton of things to do and explore in the hotel areas while enjoying great food, the beach and the Xcaret park! They handled the COVID-situation in a very responsible manner and made us feel very safe. Would recommend anyone to stay and we will be coming back!

Anna

Sweden

The friendliness of the staff! The cleanliness of the resort! The food! The view and relaxing atmosphere!

The

United States of America

The smell of the place. Very clean and soothing. Can’t forget it.

Ameerah

Canada

Everything but especially the staff, parks, and the beaches/swimming pools. The selection of food at the breakfast buffet is amazing. They have something for everyone. Gluten free, vegan, vegetarian, meat lover, and kid friendly.

Noor

Kuwait

Check in process was very smooth started inside the shuttle which took us from the airport so didn’t spent much time for check in process inside the Hotel. The key for the room and everything inside the hotel was like a bracelet worn all the time. The Hotel is almost all inclusive (exclusion few things which already mentioned in their description). All hotel staff were friendly and trying to help all the time. A lot of facilities were available inside the resort like tennis court, spa, gym, kids club.any tours to wonderful places included like xcaret parks, Chichen Itza tour. Plenty of restaurants available with variety of options available (some restaurants needs prior reservation). In general my stay was really amazing.

Hassan

Oman

The room was very comfortable (we love the hammock on our balcony and I think all rooms have this). Very friendly staff members at the check-in, restaurants, bell-boy, etc. Awesome food and a great selection of restaurants. We ate at Mercado Mexican buffet restaurant multiple times (bfast/lunch/dinner), Trajinera for an ala-carte lunch, Xin-Gao for a teppanyaki dinner that we had to reserve in advance (taste was just okay but very entertaining), Chibali for a breakfast but it was mediocre, and tried the taco cart in front of Mercado restaurant (it was awesome and pretty cool). Very spacious property and you can just walk around and relax. We went to Xcaret park and Xenses. We also went to Xichen tour. We loved the times we spent during those days (the time at the Chichen Itza could have been longer).

Willbasuki

Australia

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9.5

Excellent location!
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What guests loved the most:
“Omg where can I star? I love this hotel from all the personal so friendly to the amazing food, the rooms are amazing, I stay at Fuego house truly over my expectations and the spa is WOW🤩🤩🤩”

Victoria Puerto Rico
“Las instalaciones, las cortesía de su staff y los parques y tours son lo mejor”

David United States of America
“We liked the rooms, the view, the food and parks. Everything was excellent 😃.”

Yvette United States of America
“The parks are incredible. The food is great. The room is beautiful as well. The infinitum pool has a gorgeous view.”

Rosa Mexico
“Our stay here was fantastic! The facilities, activities, staff and food were all outstanding.”

Anna Sweden
“The friendliness of the staff! The cleanliness of the resort! The food! The view and relaxing atmosphere!”

The United States of America
“The smell of the place. Very clean and soothing. Can’t forget it.”

Ameerah Canada
“Everything but especially the staff, parks, and the beaches/swimming pools. The selection of food at the breakfast buffet is amazing. They have something for everyone.”

Noor Kuwait
“Check in process was very smooth started inside the shuttle which took us from the airport so didn’t spent much time for check in process inside the Hotel.”

Hassan Oman
“The room was very comfortable (we love the hammock on our balcony and I think all rooms have this). Very friendly staff members at the check-in, restaurants, bell-boy, etc.”

Willbasuki Australia

Experience World-class Service at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

One of our top picks in Playa del Carmen.Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 4.3 mi away.

At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico rooms come with air conditioning and a flat-screen TV.

A buffet breakfast can be enjoyed in the breakfast area.

The wellness area at the accommodations is consisted of of a hot tub and a fitness center. Guests can take part in various activities in the surroundings, including snorkeling and hiking.

Staff at the reception can provide information on what to do in the area.

Church of Guadalupe is 5 mi from Hotel Xcaret Mexico, while Rio Secreto is 2.1 mi from the property. Cozumel International Airport is 13 mi away, and the property offers a free airport shuttle service.

Please do consider that the rate for children is not included, children must pay at the check in.
Enjoy full free access to Experiencias Xcaret’s nature parks and tours( (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), as well as each of their dining plans.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive has been welcoming Booking.com guests since May 9, 2017

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Most popular amenities

2 swimming pools

Free WiFi

Beachfront

Free parking

Airport shuttle (free)

Bar

Good for couples – they rated the facilities 9.7 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“hotel staff”
13 related reviews

“delicious food”
13 related reviews

“amazing place”
10 related reviews

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Buffet

Free WiFi

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)

Sleeps	Room Type
Max adults: 3. Max children: 1	Suite River 1 queen bed or 2 full beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Swim Up Ocean Front 1 queen bed
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Max adults: 3. Max children: 1	Suite Garden 1 queen bed or 2 full beds
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Max adults: 3. Max children: 1	Suite Ocean View 2 full beds or 1 queen bed
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Max adults: 3. Max children: 1	Swim Up Garden View 2 full beds or 1 queen bed
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Max adults: 3	Suite Ocean Front Adults 1 queen bed
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Max adults: 3	Junior Suite Ocean Front 1 queen bed
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Max adults: 3. Max children: 1	Junior Suite Bedroom 1: 1 queen bed Living room: 1 sofa bed
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Max adults: 3. Max children: 1	Suite Ocean Front Family 2 full beds
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Max adults: 3	Suite Bedroom 1: 1 queen bed Living room: 1 sofa bed
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Max adults: 3	Suite with Spa Access Bedroom 1: 1 queen bed Living room: 1 sofa bed
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Max adults: 3	Suite with River View Bedroom 1: 1 queen bed Living room: 1 sofa bed
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Max adults: 3	Junior Suite with Sauna Bedroom 1: 1 queen bed Living room: 1 sofa bed
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Area Info

–

What's nearby *

Rio Secreto
2 miles
Playa del Carmen Maritime Terminal
3.4 miles
Disabled-friendly beach
3.5 miles
ADO International Bus Station
3.5 miles
Quinta Alegria Shopping Mall
4.1 miles
Kool Beach Club
4.3 miles
Church of Guadalupe
5.2 miles
Isla Pasion Weddings
11.5 miles

Natural Beauty *

Ocean/Sea
0.6 miles

Closest Airports *

Cozumel International Airport
12.8 miles
Cancún International Airport
34.9 miles

All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

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12 Restaurants On Site

Xin Gao

Food: Japanese

Mercado La Merced

Food: Mexican

Cantina Los Faroles

Food: Mexican, International

Chibalí

Food: International

Trajinera

Food: Caribbean, Seafood

Las Playas

Food: International

Bio

Food: International

Cuevas

Food: Brazilian

Teatro del Rio

Food: International

Fuego

Food: International

HA

No additional info available

XPIRAL

Food: International

House rules Hotel Xcaret Mexico - All Parks & Tours / All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Visa American Express Hotel Xcaret Mexico - All Parks & Tours / All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our Parks and Tours( every 30 minutes). Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

“Omg where can I star? I love this hotel from all the personal so friendly to the amazing food, the rooms are amazing, I stay at Fuego house truly over my expectations and the spa is WOW🤩🤩🤩”

“Our stay here was fantastic! The facilities, activities, staff and food were all outstanding. There’s a ton of things to do and explore in the hotel areas while enjoying great food, the beach and the Xcaret park! They handled the COVID-situation in a very responsible manner and made us feel very safe. Would recommend anyone to stay and we will be coming back!”

“Everything but especially the staff, parks, and the beaches/swimming pools. The selection of food at the breakfast buffet is amazing. They have something for everyone. Gluten free, vegan, vegetarian, meat lover, and kid friendly. ”

“Check in process was very smooth started inside the shuttle which took us from the airport so didn’t spent much time for check in process inside the Hotel. The key for the room and everything inside the hotel was like a bracelet worn all the time. The Hotel is almost all inclusive (exclusion few things which already mentioned in their description). All hotel staff were friendly and trying to help all the time. A lot of facilities were available inside the resort like tennis court, spa, gym, kids club.any tours to wonderful places included like xcaret parks, Chichen Itza tour. Plenty of restaurants available with variety of options available (some restaurants needs prior reservation). In general my stay was really amazing.”

“The room was very comfortable (we love the hammock on our balcony and I think all rooms have this). Very friendly staff members at the check-in, restaurants, bell-boy, etc. Awesome food and a great selection of restaurants. We ate at Mercado Mexican buffet restaurant multiple times (bfast/lunch/dinner), Trajinera for an ala-carte lunch, Xin-Gao for a teppanyaki dinner that we had to reserve in advance (taste was just okay but very entertaining), Chibali for a breakfast but it was mediocre, and tried the taco cart in front of Mercado restaurant (it was awesome and pretty cool). Very spacious property and you can just walk around and relax. We went to Xcaret park and Xenses. We also went to Xichen tour. We loved the times we spent during those days (the time at the Chichen Itza could have been longer).”

See all guest reviews for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Newest Reviews for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Reviewed: August 4, 2020

Anonymous
United States of America

5 helpful votes
10

“Perfection at its finest.... ”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Everything was perfect.
People is very kind. Installations, food, amenities and beach are all above of expectations which were very high to begin with

Stayed in August 2020
Reviewed: July 29, 2020

William
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Perfect location. Top notch service

Stayed in July 2020
Reviewed: July 24, 2020

Victoria
Puerto Rico
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
That it ends lol
Omg where can I star? I love this hotel from all the personal so friendly to the amazing food, the rooms are amazing, I stay at Fuego house truly over my expectations and the spa is WOW🤩🤩🤩

Stayed in July 2020
Reviewed: July 23, 2020

Verenice
United States of America
10

“This is the best hotel of the area, the prive for night us totally worth it, the staff is really friendly and polite, th”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Everything is nice no negatives about this awesome hotel.
Beautiful sights, everything is really clean.

Stayed in July 2020
Reviewed: July 23, 2020

Sandra
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
- • Submitted from a mobile device
booking.com
amazing !!!! booking my next vacay already

Stayed in July 2020
Reviewed: July 21, 2020

David
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Las instalaciones, las cortesía de su staff y los parques y tours son lo mejor

Stayed in July 2020
Reviewed: July 20, 2020

Yvette
United States of America
10

“Hotel is excellent, well worth it’s price. The staff is friendly and very helpful. ”
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
- • Submitted from a mobile device
We liked the rooms, the view, the food and parks. Everything was excellent 😃.

Stayed in July 2020
Reviewed: July 18, 2020

Rosa
Mexico
9.0

“Great”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The parks are incredible. The food is great. The room is beautiful as well. The infinitum pool has a gorgeous view.

Stayed in July 2020
Reviewed: July 16, 2020

Valeria
Mexico

1 helpful vote
7.0

“It was good.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
I did not like that there is no one from the hotel making sure that everyone keeps social distancing. It is up to the guests. And there is a lot of people that do not respect or do not care about this and they do not keep their distance at the pool, or in the line at the restaurants and the line in other activities
I like the food, in almost all the restaurants it is very good. The service is excellent, all the staff is very kind. And the property is beautiful. Also is great that you ya e so many activities to do and that you can easily go to any park

Stayed in July 2020
Reviewed: July 15, 2020

Natalia
Mexico

2 helpful votes
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 2 nights
Guest weren't made to wear masks in public areas and I was concerned for my health at times. Room service menu's are not provided in the rooms (due to covid) it would be helpful if the hotel made a menu available via QR code, or on a TV channel in the rooms. You had to call to find out what room service was available, and it was very limited (3-4 items were available) and alcohol was an extra charge if sent to the room.
The room was large and clean. The view was amazing. The food at the restaurants was delicious, cocktails were tasty, all of the staff was very friendly and accommodating.

Stayed in July 2020
Reviewed: July 11, 2020

Suuheeyy
Mexico

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
The food was terrible

Stayed in July 2020
Reviewed: July 8, 2020

Esther
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
TOTALLY WORTH IT! Everything was AMAZING!

Stayed in July 2020
Reviewed: July 3, 2020

Anna
Sweden

1 helpful vote
10

“Fantastic and very active stay, we will return!”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Our stay here was fantastic! The facilities, activities, staff and food were all outstanding. There’s a ton of things to do and explore in the hotel areas while enjoying great food, the beach and the Xcaret park! They handled the COVID-situation in a very responsible manner and made us feel very safe. Would recommend anyone to stay and we will be coming back!

Stayed in June 2020
Reviewed: June 27, 2020

The
United States of America

1 helpful vote
10

“Awesome!”
- • Leisure trip
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
The friendliness of the staff! The cleanliness of the resort! The food! The view and relaxing atmosphere!

Stayed in June 2020
Reviewed: June 20, 2020

D3llboy
United Kingdom

1 helpful vote
10

“Wow! Going back”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Ummmmmmm............ Would be good if they have a room only cost as opposed not tours etc as these may not be used
Basically everything........ Unable to fault this hotel even in the present situation they have accommodated and made it something unique.

Stayed in June 2020

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Hotel Xcaret Mexico - All Parks & Tours / All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Most popular amenities

Bookers love...

Breakfast Info

Activities:

Availability

Area Info

What's nearby *

Natural Beauty *

Closest Airports *

Xin Gao

Mercado La Merced

Cantina Los Faroles

Chibalí

Trajinera

Las Playas

Bio

Cuevas

Teatro del Rio

Fuego

HA

XPIRAL

See availability Resort Facilities at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive Great facilities! Review score, 9.7

Most popular amenities

Outdoors

Services & Extras

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

Safety & security

General

Health & Wellness Facilities

Languages Spoken

See availability House rules Hotel Xcaret Mexico - All Parks & Tours / All Inclusive takes special requests – add in the next step!

Child policies

Crib and extra bed policies

See availability The fine print

Search

Questions you may have

What guests loved the most:

Newest Reviews for Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

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Hotel Xcaret Mexico - All Parks & Tours / All Inclusive

Resort Facilities at Hotel Xcaret Mexico - All Parks & Tours / All Inclusive Great facilities! Review score, 9.7

House rules Hotel Xcaret Mexico - All Parks & Tours / All Inclusive takes special requests – add in the next step!

The fine print