Hotel The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Excellent location – show map

Excellent location – rated 9.0/10! (score from 981 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
981 reviews

Parking fee should be waived for guest Overall is great experience Recommended for family

Peiying Malaysia

breakfast great but location not so cause traffic jammed

Amirah Malaysia

Location is the best as it is connected to Pavillion and bukit bintang

Yassier Malaysia

1) breakfast was excellent 2) clean bedroom 3) staffs were friendly and professional 4) went for afternoon tea and it was great and the rate for two pax was only 160. 5) love the classy deco and ambiance.

Anna Malaysia

The room was so comfortable and huge...All the staff also polite and very helpful..

Watie Malaysia

We were upgraded to a 3-bed suite. It was huge and comfortable.

Jading Malaysia

The room very comfortable and the staff very helpful and friendly.

Mimi Malaysia

I liked the friendly staff. The supervisor for the butlers was an amazing man

T Malaysia

Thank u for upgrading my room! I quite like d bathroom which is very spacious as well as d walk in wardrobe

Nor Malaysia

Everything about the property. Value for money. So comfortable and good place to relax.

Siok Malaysia
8.6
Excellent
981 reviews
  • What guests loved the most:
  • “Parking fee should be waived for guest Overall is great experience Recommended for family”
    Peiying Peiying Malaysia Malaysia
  • “breakfast great but location not so cause traffic jammed”
    Amirah Amirah Malaysia Malaysia
  • “Location is the best as it is connected to Pavillion and bukit bintang”
    Yassier Yassier Malaysia Malaysia
  • “1) breakfast was excellent 2) clean bedroom 3) staffs were friendly and professional 4) went for afternoon tea and it was great and the rate for two pax was only 160.”
    Anna Anna Malaysia Malaysia
  • “The room was so comfortable and huge...All the staff also polite and very helpful..”
    Watie Watie Malaysia Malaysia
  • “We were upgraded to a 3-bed suite. It was huge and comfortable.”
    Jading Jading Malaysia Malaysia
  • “The room very comfortable and the staff very helpful and friendly.”
    Mimi Mimi Malaysia Malaysia
  • “I liked the friendly staff. The supervisor for the butlers was an amazing man”
    T T Malaysia Malaysia
  • “Thank u for upgrading my room! I quite like d bathroom which is very spacious as well as d walk in wardrobe”
    Nor Nor Malaysia Malaysia
  • “Everything about the property. Value for money. So comfortable and good place to relax.”
    Siok Siok Malaysia Malaysia

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.3
  • Location9.0
  • Free WiFi7.6

Get the celebrity treatment with world-class service at The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms.

It is 950 feet to Pavilion Shopping Mall, while Lot 10 Shopping Center and Fahrenheit88 are 1,800 feet away. Aquaria KLCC is 0.7 mi from the property. Kuala Lumpur International Airport is 40 mi away.

Spacious and elegant, rooms at Kuala Lumpur Ritz-Carlton feature large floor-to-ceiling windows with panoramic views of the city. Each room is equipped with a flat-screen TV. The marble bathrooms come with a separate shower area and bathtub facilities. Toothpaste, toothbrush and toiletries are provided.

Other facilities at the property include a fitness center and a sauna room. Alternatively, guests can indulge in a variety of treatments at the in-house spa. Guests can approach the 24-hour front desk for concierge services and luggage storage. This property also offers meeting rooms for hire. Friendly staff are fluent in English, Chinese and Malay. Union Pay is accepted.

The hotel features additional distinctive dining options that include The Library that serves fine contemporary international and Asian cuisine, The Lobby Lounge for a quintessential afternoon tea experience, The Patisserie for artisanal delights and The Cobalt Room for a hearty international breakfast.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

The Ritz-Carlton, Kuala Lumpur has been welcoming Booking.com guests since Aug 24, 2009
 Hotel chain/brand: The Ritz-Carlton Company, L.L.C

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Most popular amenities

1 swimming pool
Parking
Family rooms
very good Fitness Center
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Private parking at the hotel

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Availability

When would you like to stay at The Ritz-Carlton, Kuala Lumpur?

Check-in date
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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 3. Max children: 2
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Max adults: 3. Max children: 2
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Max adults: 4. Max children: 3
Two-Bedroom Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Max adults: 5. Max children: 4
Three-Bedroom Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
  • Bedroom 3: 1 twin bed
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Max adults: 2. Max children: 1
Club Suite
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 2. Max children: 1
Junior Suite
  • 1 king bed
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Max adults: 2. Max children: 1
Deluxe Twin Room
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 4
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4 reasons to choose The Ritz-Carlton, Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 981 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.6
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.3
  • Location9.0
  • Free WiFi7.6

Select topics to read reviews:

See what guests loved the most:

  • Peiying Malaysia

    “Parking fee should be waived for guest Overall is great experience Recommended for family”

  • Amirah Malaysia

    “breakfast great but location not so cause traffic jammed”

  • Yassier Malaysia

    “Location is the best as it is connected to Pavillion and bukit bintang”

  • Anna Malaysia

    “1) breakfast was excellent 2) clean bedroom 3) staffs were friendly and professional 4) went for afternoon tea and it was great and the rate for two pax was only 160. 5) love the classy deco and ambiance.”

  • Watie Malaysia

    “The room was so comfortable and huge...All the staff also polite and very helpful..”

  • Jading Malaysia

    “We were upgraded to a 3-bed suite. It was huge and comfortable.”

  • Mimi Malaysia

    “The room very comfortable and the staff very helpful and friendly.”

  • T Malaysia

    “I liked the friendly staff. The supervisor for the butlers was an amazing man”

  • Nor Malaysia

    “Thank u for upgrading my room! I quite like d bathroom which is very spacious as well as d walk in wardrobe”

  • Siok Malaysia

    “Everything about the property. Value for money. So comfortable and good place to relax.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Ritz-Carlton, Kuala Lumpur

Welcoming Booking.com guests since Aug 24, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Does this room selection include breakfast?

    It's room only, for breakfast Adult RM 80 Nett Per Person Per Day & for Child RM 40 Nett Per Person Per Day

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    Asked about: Two-Bedroom Suite • Answered on June 30, 2019
  • Hi, can the three bedroom suite fits 6 pax? As i have noticed that one of the bedroom only has a single bed. Can the single bed fit 2 pax?

    The 3 Bedroom Suite comes with 1 King Bed, 2 Single Beds & 1 Hollywood Size bed The Single Beds are only fit for 1 Person only but the Hollywood Size bed can fit for 2 Person but it will be bit cozy Thanks

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    Asked about: Three-Bedroom Suite • Answered on October 19, 2019
  • Hello! I would like to ask about the private parking. I'm going to book a room for 1 night. If we arrive before check-in time(3pm), can we park my car? If so, could you tell me about the parking fee? Thank you in advance.

    The private parking will be at RM35.00nett per day .

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    Answered on November 15, 2021
  • Is there a spa with massage in the hotel..?

    Yes,we have.

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    Answered on February 17, 2020
  • HI , 想询问现在MCO 没有miti信可以入住吗 ? 我是租来帮女友庆祝生日,只是两个人而已

    Dear Sir, Please be informed during CMCO hotel need to have travel letter for check-in process. ​Best Regards, Liz Rooms Reservation Department ​The Ritz-Carlton, Kuala Lumpur

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    Answered on July 19, 2021
  • Is there a balcony or a terrace in the room?

    We don't have any Balcony or Terrace in the room

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    Asked about: Executive Deluxe King Room • Answered on October 13, 2019
  • Hi..is toilet got hose or bidet pipe?

    It's a bidet pipe

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    Asked about: Deluxe King Room • Answered on December 1, 2021
  • Hi , May I know the wifi strong enough to do live stream inside the hotel room ?

    Dear Sir, Yes our internet connection is strong and can login into 5 device

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    Answered on January 22, 2021
  • What does Deluxe King Room Half board mean

    The room package is comes with breakfast and dinner .

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    Answered on October 26, 2021
  • are kids stay free in the same bed?

    Yes but one room can accommodate maximum 3 person only

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    Asked about: Deluxe King Room • Answered on July 2, 2019
  • Does your 3 bedroom suite located at end or corner building?

    All of our 3 bedroom suite are located at the end or corner of the building as they are only 4 total rooms per floor

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    Answered on October 19, 2021
  • What other charges do we hv to pay besides the room rates

    The room rate is not including the service charge 10%. If you did not consume anything in the hotel, there will not have any extra charges.

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    Answered on April 22, 2021
  • Hi, in view of current SOP , did your hotel accept booking for those who is partially vacinnatex ?

    Thank you using our mobile chat. Following the government's guidelines,​ ​We will be able to welcome guests that are fully vaccinated (after 14days of vaccination) to stay with us, as well as dining in our restaurants in the hotel.

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    Answered on September 20, 2021
  • Hai, can i know if for dinner can request in room ? For halfboard package

    Apologies to informed . the dinner package will be having dinner at the restaurant.

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    Asked about: Deluxe Twin Room • Answered on December 7, 2021
  • Hi, may i know if deluxe room provides coffee make/machine?

    Dear Guest, All of our room is equipped with a coffee machine with capsules

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    Asked about: Deluxe Twin Room • Answered on September 11, 2021
  • Hi, Is the breakfast and dinner serve buffet?

    Dear Guest Our breakfasts are buffet services, while our dinner will be either by set menu, or buffet dinner depending on the day in the week

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    Answered on November 11, 2021
  • Can i book on behalf

    You certainly can! You may put another name in the staying guest box during the booking steps and the person will be able to check in smoothly at the hotel

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    Answered on October 27, 2021
  • Hi, do you provide baby cot in the room?

    Yes we do provide the baby cot with complimentary

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    Answered on December 30, 2021
  • Hi, we all (adults) already fully vaccinated. We can bring along kids below 18 right?

    Yes you can . We will be able to welcome guests that are fully vaccinated(after 14days of vaccination) to stay with us.

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    Asked about: Three-Bedroom Suite • Answered on September 27, 2021
  • Can we request for the dinner to be served in room?

    Unfortunately , All room with dinner package will have the dinner at the restaurant.

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    Asked about: Deluxe King Room • Answered on November 12, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Starhill Gallery
    0.1 miles
  • Fahrenheit 88
    0.2 miles
  • Pavilion Kuala Lumpur
    0.2 miles
  • Dinner In The Sky Malaysia
    0.2 miles
  • Farenheit 88
    0.2 miles
  • Lot 10
    0.3 miles
  • Bukit Bintang Monorail Station
    0.3 miles
  • Greenbox KTV Kuala Lumpur
    0.3 miles
  • Sungei Wang Plaza
    0.4 miles
  • Jalan Alor
    0.4 miles
Top attractions
  • Berjaya Times Square
    0.5 miles
  • Aquaria KLCC
    0.5 miles
  • TREC KL
    0.6 miles
  • KLCC Park
    0.6 miles
  • Suria KLCC
    0.8 miles
  • Petrosains, The Discovery Centre
    0.8 miles
  • Petronas Twin Towers
    0.8 miles
  • Islamic Arts Museum Malaysia
    1.8 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.8 miles
  • Perdana Botanical Gardens
    2.2 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    11.5 miles
  • Kuala Lumpur International Airport
    27.2 miles
How to get to The Ritz-Carlton, Kuala Lumpur from Sultan Abdul Aziz Shah Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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6 Restaurants On Site

    Li Yen

    Food: Cantonese

    Open for: Lunch, Dinner

    Menu: À la carte

    The Cobalt Room

    Food: International

    Open for: Breakfast

    Menu: Buffet

    The Lobby lounge

    Open for: High tea

    Menu: À la carte

    The Patisserie

    Food: International

    Open for: Brunch, Lunch

    Menu: À la carte

    The Library

    Food: International

    Open for: Dinner

    Menu: À la carte

    The Starhill Dining

    Food: American, Cantonese, Chinese, Japanese, Malaysian, Middle Eastern, Pizza, Seafood, Steakhouse, Sushi, Thai, Local, Asian, International, Grill/BBQ

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: Buffet & À La Carte

Amenities of The Ritz-Carlton, Kuala Lumpur

Most popular amenities

1 swimming pool
Parking
Family rooms
very good Fitness Center
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Garden
Activities
  • Live music/Performance
  • Kids' club
  • Game room
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs MYR 12 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool/Beach towels
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Malay
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
The Ritz-Carlton, Kuala Lumpur takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express The Ritz-Carlton, Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform The Ritz-Carlton, Kuala Lumpur of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Kuala Lumpur

  • Check-in at The Ritz-Carlton, Kuala Lumpur is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Ritz-Carlton, Kuala Lumpur is 0.7 miles from the center of Kuala Lumpur.

  • From the nearest airport, you can get to The Ritz-Carlton, Kuala Lumpur by:

    • Taxi 35min

  • Yes, The Ritz-Carlton, Kuala Lumpur is popular with guests booking family stays.

  • The Ritz-Carlton, Kuala Lumpur offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Game room
    • Kids' club
    • Fitness
    • Live music/Performance
    • Spa lounge/Relaxation area
    • Spa facilities
    • Spa/Wellness packages

  • The Ritz-Carlton, Kuala Lumpur has 6 restaurants:

    • The Patisserie
    • The Starhill Dining
    • The Lobby lounge
    • Li Yen
    • The Cobalt Room
    • The Library

  • The prices at The Ritz-Carlton, Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at The Ritz-Carlton, Kuala Lumpur (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • Guests staying at The Ritz-Carlton, Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Room options at The Ritz-Carlton, Kuala Lumpur include:

    • Double
    • Suite
    • Twin
    • Family