• Lake view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
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Experience world-class service at The Banjaran Hotsprings Retreat

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property. The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available. The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness centre. Dining at Jeff’s Cellar : Reservation is essential 48 hours prior to your dining date.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Hot tub/Jacuzzi


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.6
Comfort
9.6
Value for money
8.7
Location
9.3
Free WiFi
8.9
High score for Ipoh
Select topics to read reviews:

See what guests loved the most:

  • Nhan
    Vietnam Vietnam
    the best breakfast with gourmet cuisine and champagne Nicholas Feuillate...can't ask for more!
  • Laura
    Malaysia Malaysia
    Set in an idyllic landscape beautifully and naturally eccuentuated by wildlife, you never have to see another person. Peace and tranquility set the tone for the stay.
  • L
    Malaysia Malaysia
    I was there for a weekend stay, a short retreat away from the city. The facilities were amazing where you wouldn't have to leave the resort. We explored pretty much all the facilities with the Crystal Cave being our favourite; it was very calming...

Property surroundings

Restaurants
2 restaurants on site

  • Pomelo
    • Cuisine
      Malaysian • International
    • Open for
      Breakfast • Brunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal
  • Jeff's Cellar -Reservation is essential 48 hours prior to your dining date.
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Romantic

Resort facilities of The Banjaran Hotsprings Retreat
Great facilities! Review score, 9.6

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private pool
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Hot tub
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Malay
  • Chinese

House rules

The Banjaran Hotsprings Retreat takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash The Banjaran Hotsprings Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the credit card used for the booking should correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.

At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about The Banjaran Hotsprings Retreat

  • Guests staying at The Banjaran Hotsprings Retreat can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • American
    • Buffet
    • À la carte

  • The Banjaran Hotsprings Retreat offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Swimming Pool
    • Fitness
    • Fitness/spa locker rooms
    • Steam room
    • Hot spring bath
    • Yoga classes
    • Spa lounge/relaxation area

  • The Banjaran Hotsprings Retreat is 5.6 miles from the centre of Ipoh. All distances are measured in straight lines. Actual travel distances may vary.

  • The Banjaran Hotsprings Retreat has 2 restaurants:

    • Jeff's Cellar -Reservation is essential 48 hours prior to your dining date.
    • Pomelo

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Banjaran Hotsprings Retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Banjaran Hotsprings Retreat on this page.

  • Room options at The Banjaran Hotsprings Retreat include:

    • Villa

  • Check-in at The Banjaran Hotsprings Retreat is from 15:00, and check-out is until 12:00.