Resort The Banjaran Hotsprings Retreat

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step. Travel Sustainable property

No. 1, Persiaran Lagun Sunway 3, 31150 Ipoh, Malaysia – Excellent location - show map

Excellent location — rated 9.3/10! (score from 847 reviews)

Real guests • Real stays • Real opinions

9.3
Superb
847 reviews

The villa was awesome and it comes with a mini hot spring! The hotel did a nice gesture of upgrading my room as I was celebrating hubby’s birthday.

Fara Malaysia

The customer service is excellent, they really have our comfort at heart. The view is beautiful and love how quiet and peaceful it is. We stayed in the Garden villa so the jacuzzi is hot and nice to release our tension. Complimentary breakfast is delicious, and its great that they bring it to our villa so we can have it next to the pool. We would come back again.

See Malaysia

absolutely brilliant. every part of the trip was magical. worth every cent and highly recommend

Marym Malaysia

We had awesome time. The environment was cosy, clean and quite. We had romantic dinner at Jeff's Cellar. The Crystal Cave, Mediation Cave and Dr Fish etc etc. The staffs was very friendly and helpful. We will come back again 🥰😍🤩

Gomathy2324 Malaysia

I just literally love everything about my stay there with my hubby. Amazing staff, Amazing Place, Amazing Food (Jeffs cellar) Amazing hospitality!!! Had a a very relaxing getaway!! Definitely will be back again.

Thurgadevi Malaysia

Perfect location. Living in a jungle that is nearby a big city. Awesome and out of this world natural caves within the resort esp the Jeff’s Cellar and the meditation caves. The room with 24hr hot tub and 1.2m dip pool water by our bedside and having b’fast at our own balcony above the lake with fishes and beautiful flora and fauna green surrounding. Unlimited made to order in room b’fast service that filled me the entire day. Love the complimentary mini bar in the room and the nice coffee machine with complimentary refillable coffee tablets. Perfect staffs from the driver Shahrul/ Saiful I guess, to the reception Nadia, Ida, the housekeepers Redzuan, Emma, Carmen, the restaurants’ Fendy, Tayyar, Natasha and many others that I can’t recall their names. Thank you for serving me throughout my entire 4D 3N’s stay. And at the end of the stay, we were supprised by a goodbye gift that is so memorable

Hilal Malaysia

The nature surrounding this place is amazing. It really transports you out of the daily lifestyle and into nature itself.I pretty much had the whole place to myself as there were not many bookings. Celebrated my birthday there and the service is outstanding. the little gestures they created to celebrate my day with me was remarkable.

Bhaggawent Malaysia

1st time coming to place like this with my husband and it's a such a great experience even we're just staying for 2 nights only . short honeymoon vacation 😄 hope can stay here again =)

Yaya Malaysia

Very cozy , staffs are superb hospitality. Jeff Cellar is amazing with great services from Grace and Natasha

Lc Malaysia

We stayed 7-8NOV..i was really fabulous experienced for me&mom..the staffs are so nice. Love the room so bad..we actually just spend our time in the hotel. Breakfast was superb!

Soleha Malaysia
9.3
Superb
847 reviews
  • What guests loved the most:
  • “The villa was awesome and it comes with a mini hot spring! The hotel did a nice gesture of upgrading my room as I was celebrating hubby’s birthday.”
    Fara Fara Malaysia Malaysia
  • “The customer service is excellent, they really have our comfort at heart. The view is beautiful and love how quiet and peaceful it is.”
    See See Malaysia Malaysia
  • “absolutely brilliant. every part of the trip was magical. worth every cent and highly recommend”
    Marym Marym Malaysia Malaysia
  • “We had awesome time. The environment was cosy, clean and quite. We had romantic dinner at Jeff's Cellar. The Crystal Cave, Mediation Cave and Dr Fish etc etc.”
    Gomathy2324 Gomathy2324 Malaysia Malaysia
  • “I just literally love everything about my stay there with my hubby. Amazing staff, Amazing Place, Amazing Food (Jeffs cellar) Amazing hospitality!!! Had a a very relaxing getaway!!”
    Thurgadevi Thurgadevi Malaysia Malaysia
  • “Perfect location. Living in a jungle that is nearby a big city. Awesome and out of this world natural caves within the resort esp the Jeff’s Cellar and the meditation caves.”
    Hilal Hilal Malaysia Malaysia
  • “The nature surrounding this place is amazing. It really transports you out of the daily lifestyle and into nature itself.I pretty much had the whole place to myself as there were not many bookings.”
    Bhaggawent Bhaggawent Malaysia Malaysia
  • “1st time coming to place like this with my husband and it's a such a great experience even we're just staying for 2 nights only . short honeymoon vacation 😄 hope can stay here again =)”
    Yaya Yaya Malaysia Malaysia
  • “Very cozy , staffs are superb hospitality. Jeff Cellar is amazing with great services from Grace and Natasha”
    Lc Lc Malaysia Malaysia
  • “We stayed 7-8NOV..i was really fabulous experienced for me&mom..the staffs are so nice. Love the room so bad..we actually just spend our time in the hotel. Breakfast was superb!”
    Soleha Soleha Malaysia Malaysia

Categories:

  • Staff 9.6
  • Facilities 9.6
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.4
  • Location9.3
  • Free WiFi 9.0
High score for Ipoh

Experience world-class service at The Banjaran Hotsprings Retreat

You're eligible for a Genius discount at The Banjaran Hotsprings Retreat! To save at this property, all you have to do is sign in.

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property.

The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available.

The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking.

Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness centre.

The Pomelo serves healthy and organic food.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

We speak your language!

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Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Asian, American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Hot tub/Jacuzzi

Saved to 6356 lists

Most popular facilities

1 swimming pool
Free parking
Free WiFi
Non-smoking rooms
Spa and wellness centre
Tea/coffee maker in all rooms
Bar

Currency exchange: Need local currency? This property offers currency exchange on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at The Banjaran Hotsprings Retreat?

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Sleeps Accommodation Type Price
Max adults: 2
Water Villa (No Children Allowed)
  • 1 extra-large double bed
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Max adults: 2
Garden Villa (No Children Allowed)
  • 1 extra-large double bed
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Max adults: 2
Lake Villa (No Children Allowed)
  • 1 extra-large double bed
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Max adults: 4
Two-Bedroom Pool Villa (No Children Allowed)
  • Bedroom 1: 1 extra-large double bed
  • Bedroom 2: 1 extra-large double bed
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1 property in Ipoh like The Banjaran Hotsprings Retreat was booked in the last 12 hours on our site
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose The Banjaran Hotsprings Retreat

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.3
Superb
 · 847 reviews
Read all reviews
  • Staff 9.6
  • Facilities 9.6
    Pool
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.4
  • Location9.3
  • Free WiFi 9.0
High score for Ipoh

Select topics to read reviews:

See what guests loved the most:

  • Fara Malaysia

    “The villa was awesome and it comes with a mini hot spring! The hotel did a nice gesture of upgrading my room as I was celebrating hubby’s birthday. ”

  • See Malaysia

    “The customer service is excellent, they really have our comfort at heart. The view is beautiful and love how quiet and peaceful it is. We stayed in the Garden villa so the jacuzzi is hot and nice to release our tension. Complimentary breakfast is delicious, and its great that they bring it to our villa so we can have it next to the pool. We would come back again. ”

  • Marym Malaysia

    “absolutely brilliant. every part of the trip was magical. worth every cent and highly recommend ”

  • Gomathy2324 Malaysia

    “We had awesome time. The environment was cosy, clean and quite. We had romantic dinner at Jeff's Cellar. The Crystal Cave, Mediation Cave and Dr Fish etc etc. The staffs was very friendly and helpful. We will come back again 🥰😍🤩”

  • Thurgadevi Malaysia

    “I just literally love everything about my stay there with my hubby. Amazing staff, Amazing Place, Amazing Food (Jeffs cellar) Amazing hospitality!!! Had a a very relaxing getaway!! Definitely will be back again. ”

  • Hilal Malaysia

    “Perfect location. Living in a jungle that is nearby a big city. Awesome and out of this world natural caves within the resort esp the Jeff’s Cellar and the meditation caves. The room with 24hr hot tub and 1.2m dip pool water by our bedside and having b’fast at our own balcony above the lake with fishes and beautiful flora and fauna green surrounding. Unlimited made to order in room b’fast service that filled me the entire day. Love the complimentary mini bar in the room and the nice coffee machine with complimentary refillable coffee tablets. Perfect staffs from the driver Shahrul/ Saiful I guess, to the reception Nadia, Ida, the housekeepers Redzuan, Emma, Carmen, the restaurants’ Fendy, Tayyar, Natasha and many others that I can’t recall their names. Thank you for serving me throughout my entire 4D 3N’s stay. And at the end of the stay, we were supprised by a goodbye gift that is so memorable”

  • Bhaggawent Malaysia

    “The nature surrounding this place is amazing. It really transports you out of the daily lifestyle and into nature itself.I pretty much had the whole place to myself as there were not many bookings. Celebrated my birthday there and the service is outstanding. the little gestures they created to celebrate my day with me was remarkable.”

  • Yaya Malaysia

    “1st time coming to place like this with my husband and it's a such a great experience even we're just staying for 2 nights only . short honeymoon vacation 😄 hope can stay here again =) ”

  • Lc Malaysia

    “Very cozy , staffs are superb hospitality. Jeff Cellar is amazing with great services from Grace and Natasha”

  • Soleha Malaysia

    “We stayed 7-8NOV..i was really fabulous experienced for me&mom..the staffs are so nice. Love the room so bad..we actually just spend our time in the hotel. Breakfast was superb! ”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About The Banjaran Hotsprings Retreat

Welcoming Booking.com guests since 11 Mar 2010

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Hi can I smoke at the balcony of the water villa?

    Yes, you may only smoke at the balcony in the villa and other area is strictly prohibited.

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    Answered on 21 October 2020
  • What is the minimum age to stay here , that is , what is the age cut off to be considered a child that is not allowed

    Minimum age to stay in our retreat will be 12.

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    Asked about: Water Villa (No Children Allowed) • Answered on 21 October 2020
  • May i know how for the dinner?

    You may dine in at our Pomelo restaurant ( ala carte menu ) or at our Jeff Cellar ( set menu ). Prior booking required for dining at Jeff Cellar.

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    Asked about: Water Villa (No Children Allowed) • Answered on 21 October 2020
  • semasa pandemik ni, breakfast boleh dihantar ke bilik?

    Yes , you may order room service for breakfast .

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    Asked about: Garden Villa (No Children Allowed) • Answered on 28 September 2021
  • what r the activities that r free of charge in hotel ? regarding all those hot spring ,pools and etc, are they public or inside the room ?

    Complimentary facility consist of hot dipping pools,swimming pool,fish pool,steam cave,crystal cave,ice dipping pool,gym,meditation cave and reflexology pool ( public facilities ).Room consist of private plunge pool and bath tub with hotspring water.

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    Answered on 17 April 2021
  • Hi, i plan to book a room for this upcoming puasa. How about the sahur time and berbuka? Because the breakfast is included.

    For Muslim guest , we do prepare Sahur Menu for breakfast within 4.30 am to 5.30 am . And menu during " berbuka puasa " will be the same for both our outlets ( Jeff Cellar & Pomelo ).

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    Answered on 10 April 2021
  • hi do u have wifi, and are u open during mco for local ipoh customers

    Yes , we do provide free WIFI and regret to inform that we are closed during MCO.

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    Answered on 5 June 2021
  • When are you taking guest from the US? Are there special rules to follow in order to come? Please advise.

    Please be informed that our country border is closed for leisure travelling purpose , therefore we are unable to take overseas booking as of now ( we will need to wait announcement from government on when border will be open for travelling purpose ).

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    Asked about: Garden Villa (No Children Allowed) • Answered on 15 May 2021
  • Hye. Do u provide villa with 2 or 3 bedrooms? We plan to stay there with 6 adults family. So I don't prefer seperate rooms. Thank you

    Regret to inform that all our villa comes with one bedroom only as we do not have family suite. If 6 person shall be staying , you may book for 3 lake villa ( 2 person in each villa ) or 2 water villa ( 3 person in each villa ) - T&C applies.

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    Answered on 30 March 2021
  • Hi May I ask, if you have vegetarian options for your dining experiences?

    Thank you for your kind interest on our retreat and yes, we do have vegetarian options ( but it is quite limited ).

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    Answered on 11 October 2021
  • Can we get any special discount for the hotel rooms cuz we're member of Sunway

    Do reach us directly so that we may quote our best available rates.

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    Answered on 21 October 2020
  • hi , if i were to arrive earlier than the check in time can i use the facalities at the retreat

    Yes , you may always use our facilities first if you arrive earlier before standard check in time.

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    Asked about: Lake Villa (No Children Allowed) • Answered on 19 October 2021
  • Villa ni ke yg terjadi tnah runtuh tu?

    Yes , it is true.

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    Answered on 22 November 2020
  • I want to reserve parking lot for my car

    Our retreat does provide complimentary car parking space for all our guest.

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    Asked about: Lake Villa (No Children Allowed) • Answered on 21 October 2020
  • Hi, I would like to know is there available for full vegetarian? I will check in on 16th Oct to 18th Oct. Hope to get your reply soon. Regards, Vicky Lee

    Apologies for the delayed reply and yes , we do have vegetarian options but quite limited.

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    Answered on 21 October 2020
  • Do you have restaurant for dining with the resort ?

    Yes , we do have restaurant for dining.

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    Answered on 19 October 2021
  • Is there tv?

    Yes , there is tv in all the villas ( in bedroom ).

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    Asked about: Water Villa (No Children Allowed) • Answered on 21 October 2020
  • will the swimming pool inside the room be open under RMCO guidelines?

    Yes , it is open during RMCO with standard SOP.

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    Answered on 21 October 2020
  • are you providing honeymoon package? if yes, kindly send me the details please. thank you.

    Yes , we do have honeymoon package and do provide us your contact details so that we may send over the details.

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    Answered on 27 March 2021
  • boleh saya tahu fish spa tu semua kena bayar atau percuma.

    Please be informed that inhouse guest are entitled for free usage of retreat's public facilities.

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    Answered on 1 November 2021
Property surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Lost World of Tambun
    0.4 miles
  • AEON Mall Kinta City
    2.9 miles
  • Minerals and Geoscience Department
    3.5 miles
  • AEON Mall Klebang
    4 miles
  • Ipoh Parade
    5.2 miles
  • Sam Poh Tong Temple
    5.4 miles
  • MAPS Perak
    5.5 miles
  • Han Chin Pet Soo Museum
    5.8 miles
  • AEON Mall Ipoh Station 18
    8.3 miles
Restaurants & cafes
  • Restaurant Tandoor Gril
    9.3 miles
  • Cafe/bar Healy Mac's Irish Bar
    9.3 miles
  • Cafe/bar Bricks & Barrels
    9.3 miles
  • Cafe/bar Burps & Giggles
    9.3 miles
  • Restaurant Lou Wong Bean Sprouts Chicken
    9.9 miles
  • Restaurant Big Tree Food Roadside Hawker
    10.6 miles
Natural beauty
  • River Kinta River Front Walk
    7.5 miles
  • Mountain Gunung Lang
    9.3 miles
Public transport
  • Train Ipoh Railway Station
    6.2 miles
Closest airports
  • Sultan Azlan Shah Airport
    6.2 miles
How to get to The Banjaran Hotsprings Retreat from Kuala Lumpur International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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3 restaurants on site

    Pomelo

    Cuisine: Malaysian, International

    Open for: Breakfast, Brunch, Dinner, High tea

    Menu: À la carte

    Jeff s Cellar -1 of the 5 Most Magnificent Bars in the World by CNN Greece

    Cuisine: International

    Open for: Dinner

    Sky Bar

    Open for: Cocktail hour

    Menu: À la carte

Resort facilities of The Banjaran Hotsprings Retreat Great facilities! Review score, 9.6

Most popular facilities

1 swimming pool
Free parking
Free WiFi
Non-smoking rooms
Spa and wellness centre
Tea/coffee maker in all rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Activities
  • Library
Food & Drink
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
  • Secured parking
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Malay
  • Chinese
Missing some information?
Brilliant!

House rules The Banjaran Hotsprings Retreat takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa JCB American Express The Banjaran Hotsprings Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the credit card used for the booking should correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.

At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Banjaran Hotsprings Retreat

  • From the nearest airport, you can get to The Banjaran Hotsprings Retreat by:

    • Taxi 2h 30min

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Banjaran Hotsprings Retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The following parking options are available to guests staying at The Banjaran Hotsprings Retreat (subject to availability):

    • Parking on site
    • Private parking
    • Parking
    • Secured parking
    • Accessible parking
    • Free parking

  • Check-in at The Banjaran Hotsprings Retreat is from 15:00, and check-out is until 12:00.

  • The Banjaran Hotsprings Retreat has 3 restaurants:

    • Jeff s Cellar -1 of the 5 Most Magnificent Bars in the World by CNN Greece
    • Sky Bar
    • Pomelo

  • Guests staying at The Banjaran Hotsprings Retreat can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet
    • À la carte

  • The Banjaran Hotsprings Retreat is 5.6 miles from the centre of Ipoh.

  • Room options at The Banjaran Hotsprings Retreat include:

    • Villa

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Banjaran Hotsprings Retreat on this page.

  • The Banjaran Hotsprings Retreat offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Library
    • Steam room
    • Fitness/spa locker rooms
    • Fitness classes
    • Hot spring bath
    • Fitness
    • Spa lounge/relaxation area
    • Yoga classes