At Best Guest Hostel, bed linen is always included and we can also provide extra blankets if required. Therefore, a sleeping bag will not be necessary unless the guest prefers to use it anyway.

Since we have 24h reception, it will not be a problem at all for you to arrive at any time. There will always be someone here to welcome you. Thank you so much for choosing Best Guest Hostel, we are looking forward to see you.

Yes, we can print it here. The transfer from our entry to the airport is 25€. Due to our location, you can go also by bus or metro, which is cheaper.

Best Guest Hostel is located right in the heart of Porto, where you can easily access all the most important points of the city just with a few minutes' walk. That said, due to our privileged location, it can sometimes be a bit noisy as we are on one of the most important and busy streets. Generally speaking, our windows and walls are pretty much soundproof. But sometimes you can hear some noise, especially if you prefer to sleep with the window open. In any case, we always recommend the use of ear plugs. Even if it is not for the noise outside, it is always useful if you have to share the room with other people.

At Best Guest Hostel, every guest who chooses to share a room with other people is always entitled to a locker inside of the dormitory itself to be able to keep their things safe. The only thing that will be requested at the check-in is a security deposit of 5€ for the key to the room and one locker, but this money will always be returned at the check-out as long as the guest gives back the key at the reception.

At Best Guest Hostel, we always have city maps and also some activities that we think may be useful for our guests. Whether it's the first time in Porto or not, we believe there is something for everyone. Whenever necessary, our staff is also available to clarify and give indications on the maps. We can even recommend other activities if our guests are interested, and make reservations as well.

We have reception open 24h it's always someone here to make the check-in

Yes, it is possible.

At Best Guest Hostel, bed linen is always included and we can also provide extra blankets if required. Towels are not always included, it depends on the room type chosen by the guest. But in any case, we can also rent towels for the cost of 1€ each.

Hello, ee communicate to SEF but we haven't way of delivering the document to the client, because the process is automatic.

Hello, First of all, thank you for your preference, Our Wifi has a strong connection, so there should not be any problems. If you have any more questions feel free to contact us. Best regards, Best Guest Hostel

Sí, solo aceptamos personas mayores de 18 años.

Beds in dorms have their own lockers. After the check-out, there is a cabinet in the reception where you can leave your luggage (it is not locked). Late check-ins are not a problem because we have 24h reception.

At Best Guest Hostel, you can always leave your luggage with us before the check-in and also after the check-out for as long as you need, provided it is not for more than just a few hours. If you do not exceed this time limit, then there is no problem at all. If you wish to leave your bags for more than one day, the situation then must be discussed first with the staff to make sure if it is possible.

Yes, if you reserve a bed in a female dormitory. If the reservation is for a mixed dorm, that request may not be granted.

Hello, No, we don't have a pool, neither we have a pool displayed in any of our pictures in Booking (or in any other agent, for that matter). Feel free to contact us if any further questions come up. Regards Best Guest Hostel

At Best Guest Hostel, most of our rooms available are dorms, meaning rooms that our guests would have to share with other people. This is our most affordable option and all the dorms have a bathroom inside, but the guest can also choose to reserve an entire dorm room to make sure they would not have to share it with anyone else. In alternative, we also do have some private rooms of two different types. The double rooms have a double size bed and private bathroom inside, but the twin rooms have two single beds and two shared bathrooms outside of the room.

At Best Guest Hostel, all lockers can only be open and closed with an electronic key card. Each one of these keys are very specific, because they just work with one locker, and so they are provided to the guest at the moment of the check-in. That said, a lock will not be necessary.