Get the celebrity treatment with world-class service at Casa Velha do Palheiro Relais & Chateaux

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Casa Velha do Palheiro Relais & Chateaux is a 5-star manor house hotel located in the old Palheiro Gardens in the foothills of Funchal. With access to the Palheiro Golf Course, guests can also have various golfing discounts. Free WiFi and flat-screen TVs with a various choices of international channels are available. A variety of eating venues include the Classical dining room with international haute cuisine, the more relaxed Restaurant Vista Balancal with its views over Funchal bay, the tea house in the Palheiro gardens or snacks at the Spa. Guests can relax by the outdoor pool in the gardens or use the free facilities of the Spa at Casa Velha featuring a heated indoor pool as well as sauna and steam room. The hotel organizes deep sea fishing on its own motor yacht Balancal as well as experiences with whale and dolphin watching. On site there is a tennis court, badminton, croquet as well as its own championship golf course – Palheiro Golf. Casa Velha do Palheiro Relais & Chateaux is 4.3 mi from the center of Funchal and offers direct access to the award-winning Palheiro Gardens. Free private parking is available as well as a daily free shuttle service to the town center.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Casa Velha do Palheiro Relais & Chateaux has been welcoming Booking.com guests since Feb 22, 2010
Hotel chain/brand:
Relais & Châteaux

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Vegetarian, Vegan

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.5
Comfort
9.5
Value for money
8.7
Location
9.1
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Gary
    United KingdomUnited Kingdom
    The staff are so friendly. Great ambiance. Beautiful gardens. Great food. Fantastic place!
  • Camille
    United Arab EmiratesUnited Arab Emirates
    Mr. luis, I think F&B manager is the best smile, courtesy, service and recommendations where to go…most accommodating for whatever you ask for … The landscape is breathtaking. Extreme greenery & Nature & beauty. Sipping a cocktail before dinner...
  • Bernd
    SwitzerlandSwitzerland
    nice surroundings, wonderful breakfast and food, great service
  • Jeffrey
    United States of AmericaUnited States of America
    gardens and grounds are like a palace you could spend a week
  • David
    United KingdomUnited Kingdom
    Our only disappointment was not having an outdoor heated pool. It would be much better if the pool was situated perhaps on the croquet lawn.
  • Terry
    United KingdomUnited Kingdom
    Everything was fantastic! The Staff from top to bottom were exceptional, helpful & engaging. The actual setting of the hotel was stunning, beautiful surroundings & peaceful though only 15 minutes from the town.
  • Mackenzie
    United KingdomUnited Kingdom
    Wonderful stay with excellent facilities and service. Beautiful setting for the daily breakfast. Lovely ground and exclusive access to the gardens when they’re closed to the public. Would return in a heartbeat!
  • Stuart
    LuxembourgLuxembourg
    Great breakfast and good location for golf. Not so good for other restaurants and nightlife.
  • Rory
    IrelandIreland
    We loved having breakfast served to us outside the main house. So grand!
  • Patrick
    NetherlandsNetherlands
    Nature, friendliness of all personnel, beautiful environment and gardens, quiet, fantastic overall

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hiya, you say you are pet friendly! Great! we want to book a night for 2 adults and a dog for the 17 October! Is this possible?

    Dear Client, Thank you very much for your message, The dog needs to be small until 7kg with a plus of 10€ a night, We have availability for 17th for ..
    Answered on 17 October 2020
  • Hello, is the outside pool heated and open in January? Thank you

    Our outdoor pool is open all year round but is not heated. Our indoor pool is heated.
    Answered on 16 November 2022
  • What are the charges for golf?Is there a separate golf package?

    The price for the green fee for guests of Casa Velha do Palheiro is 70.00 Euros. We also offer golfpackage, prices vary depending when you are planing..
    Answered on 6 December 2020
  • Does the rate include free access to the golf course ?

    Our rates only include breakfast. If you want to play at the Palheiro Golf, the green fee for hotel guests is 70.00 Euros.
    Answered on 14 October 2020
  • Does the hotel offer a shuttle service to any of the local beaches??

    Thank you very much for your question, We dont offer shuttle to any beache, kindest regards
    Answered on 14 May 2021
  • hello guys, do you have free cot by any chance? kind regards, Yann

    We offer complimentary baby cots/cribs for babies/infants up to 2 years.
    Answered on 16 May 2023
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Casa Velha do Palheiro Relais & Chateaux
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Spa
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Badminton equipment
  • Tennis equipment
  • Hiking
  • Ping-pong
  • Pool table
  • Game room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Chapel/Shrine
  • Carpeted
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules

Casa Velha do Palheiro Relais & Chateaux takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
13+ years
Extra bed upon request
€ 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card Carte Bleue American Express Cash Debit card Casa Velha do Palheiro Relais & Chateaux accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print


Room rates on 24 and 31 December include a gala dinner.

Please inform Casa Velha do Palheiro Relais & Chateaux of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 3434/RNET

FAQs about Casa Velha do Palheiro Relais & Chateaux

  • Check-in at Casa Velha do Palheiro Relais & Chateaux is from 2:00 PM, and check-out is until 12:00 PM.

  • Casa Velha do Palheiro Relais & Chateaux is 2.5 miles from the center of Funchal. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Casa Velha do Palheiro Relais & Chateaux can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan

  • Casa Velha do Palheiro Relais & Chateaux has 1 restaurant:

    • Restaurant

  • Casa Velha do Palheiro Relais & Chateaux offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Hiking
    • Pool table
    • Game room
    • Ping-pong
    • Fishing
    • Tennis court
    • Golf course (within 2 miles)
    • Tennis equipment
    • Walking tours
    • Bicycle rental
    • Locker rooms
    • Badminton equipment
    • Swimming pool
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Full-body massage
    • Fitness
    • Yoga classes

  • The prices at Casa Velha do Palheiro Relais & Chateaux may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Casa Velha do Palheiro Relais & Chateaux include:

    • Twin/Double
    • Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Casa Velha do Palheiro Relais & Chateaux on this page.