Hotel My Story Hotel Augusta

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Rua de São Nicolau, nº 78, Santa Maria Maior, 1100-549 Lisbon, Portugal – Excellent location – show map – Subway Access

Excellent location – rated 9.9/10! (score from 1222 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
1,222 reviews

location is exceptional, very friendly and accommodating staff. good facilities, good mattress in a room

Alla Canada

Perfect location, nice staff, great brunch, clean and quiet.

Lisa United States of America

The staff was very welcoming and kind. The hotel seemed very clean and up to date. The location could not be any better, central to the subway system and easy to get in and out.

Alan United States of America

Great location, friendly, helpful staff, very clean room, comfortable bed, tasty breakfast.

John United States of America

Breakfast was nice. Inez and Pedro were fantastic.

Julie United States of America

Location is very good, my room was very small , but for one person it was ok

Emilia Armenia

Really nice beds, great air-conditioning, quiet rooms. The only issue I had with this hotel was they allowed guest from their sister hotel across the street to come eat in our breakfast room which caused major problems with two groups of hotels trying to accommodate one breakfast room. The staff was overwhelmed the food ran out people had to eat quickly to get up for others. I don’t know if it’s a staffing issue or what the problem was but that was terrible. Also bottles of wine were left out by the front door with glasses and we helped ourselves and got reprimanded and told that was a welcome drink we told them they need to put a sign up you don’t you sleep open wine out with glasses of course people are gonna think it’s OK to help themselves.

Sally France

Very good location, good breakfast, nice staff. Close do Praça do Comércio, very easy access to landmarks.

Tiago France

The location was ideal, very central and all the delights of the city close by. A bus took us up to the castle area and later another bus took us out to the avenues to the North. We didn’t eat at the hotel but because excellent range of restaurants nearby.

Douglas United Kingdom

Amazing staff super nice and friendly. Room is very clean Location great

Haitham Egypt
9.0
Wonderful
1,222 reviews
  • What guests loved the most:
  • “location is exceptional, very friendly and accommodating staff. good facilities, good mattress in a room”
    Alla Alla Canada Canada
  • “Perfect location, nice staff, great brunch, clean and quiet.”
    Lisa Lisa United States of America United States of America
  • “The staff was very welcoming and kind. The hotel seemed very clean and up to date. The location could not be any better, central to the subway system and easy to get in and out.”
    Alan Alan United States of America United States of America
  • “Great location, friendly, helpful staff, very clean room, comfortable bed, tasty breakfast.”
    John John United States of America United States of America
  • “Breakfast was nice. Inez and Pedro were fantastic.”
    Julie Julie United States of America United States of America
  • “Location is very good, my room was very small , but for one person it was ok”
    Emilia Emilia Armenia Armenia
  • “Really nice beds, great air-conditioning, quiet rooms. The only issue I had with this hotel was they allowed guest from their sister hotel across the street to come eat in our breakfast room which...”
    Sally Sally France France
  • “Very good location, good breakfast, nice staff. Close do Praça do Comércio, very easy access to landmarks.”
    Tiago Tiago France France
  • “The location was ideal, very central and all the delights of the city close by. A bus took us up to the castle area and later another bus took us out to the avenues to the North.”
    Douglas Douglas United Kingdom United Kingdom
  • “Amazing staff super nice and friendly. Room is very clean Location great”
    Haitham Haitham Egypt Egypt

Categories:

  • Staff9.5
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.0
  • Value for money8.7
  • Location 9.9
  • Free WiFi9.3
High score for Lisbon

Stay in the heart of Lisbon – Excellent location – show map

You're eligible for a Genius discount at My Story Hotel Augusta! To save at this property, all you have to do is sign in.

Located in Lisbon, within 1,650 feet of Rossio and 1,950 feet of Dona Maria II National Theater, My Story Hotel Augusta features accommodations with a bar. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Liberty Avenue is 1.1 mi away.

All rooms in the hotel are fitted with a flat-screen TV. The units include a wardrobe.

A buffet breakfast is available each morning at the property.

Languages spoken at the reception include English, Spanish and French.

Commerce Square is 1,150 feet from My Story Hotel Augusta, while Castelo de São Jorge is 2,800 feet away

This is our guests' favorite part of Lisbon, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

My Story Hotel Augusta has been welcoming Booking.com guests since Nov 23, 2018

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
24-hour front desk
Bar

Property Highlights

Located in the heart of Lisbon, this hotel has an excellent location score of 9.9

Breakfast Info

Buffet

Saved to 10300 lists

Availability

When would you like to stay at My Story Hotel Augusta?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Double Room
  • 1 full bed
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Max adults: 2
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Max adults: 2
Twin Room
  • 2 twin beds
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Max adults: 1. Max children: 1
Single Room
  • 1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

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4 reasons to choose My Story Hotel Augusta

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.0
Wonderful · 1,222 reviews
Read all reviews
Categories:
  • Staff9.5
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.0
  • Value for money8.7
  • Location 9.9
  • Free WiFi9.3
High score for Lisbon

Select topics to read reviews:

See what guests loved the most:

  • Alla Canada

    “location is exceptional, very friendly and accommodating staff. good facilities, good mattress in a room”

  • Lisa United States of America

    “Perfect location, nice staff, great brunch, clean and quiet.”

  • Alan United States of America

    “The staff was very welcoming and kind. The hotel seemed very clean and up to date. The location could not be any better, central to the subway system and easy to get in and out.”

  • John United States of America

    “Great location, friendly, helpful staff, very clean room, comfortable bed, tasty breakfast.”

  • Julie United States of America

    “Breakfast was nice. Inez and Pedro were fantastic.”

  • Emilia Armenia

    “Location is very good, my room was very small , but for one person it was ok”

  • Sally France

    “Really nice beds, great air-conditioning, quiet rooms. The only issue I had with this hotel was they allowed guest from their sister hotel across the street to come eat in our breakfast room which caused major problems with two groups of hotels trying to accommodate one breakfast room. The staff was overwhelmed the food ran out people had to eat quickly to get up for others. I don’t know if it’s a staffing issue or what the problem was but that was terrible. Also bottles of wine were left out by the front door with glasses and we helped ourselves and got reprimanded and told that was a welcome drink we told them they need to put a sign up you don’t you sleep open wine out with glasses of course people are gonna think it’s OK to help themselves.”

  • Tiago France

    “Very good location, good breakfast, nice staff. Close do Praça do Comércio, very easy access to landmarks.”

  • Douglas United Kingdom

    “The location was ideal, very central and all the delights of the city close by. A bus took us up to the castle area and later another bus took us out to the avenues to the North. We didn’t eat at the hotel but because excellent range of restaurants nearby.”

  • Haitham Egypt

    “Amazing staff super nice and friendly. Room is very clean Location great”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there free airport shuttle
    Hello, Thank you for your contact. We don´t have a free airport shuttle. After the reservation, we share with the guest a link where you can check prices and book your private airport transfer. Thank you and warm greetings from Lisbon, My Story Hotel Charming Augusta Team
    Answered on December 11, 2019
  • Hello, do you have a parking in the hotel or close by?
    We do not have parking lot however there are a few ones nearby, at Parking Baixa-Chiado and Restauradores square as an extra cost.
    Answered on June 11, 2021
  • Hi can I book a double room with landmark view for 2 adults and a 1 year old?
    Yes, it is possible. We ask that you mention the request in your reservation, either for the crib or the preference for a view.
    Answered on November 9, 2021
  • Hello. I have medication that must be refrigerated and ice packs that must be placed in a freezer. Is this something you can accommodate ?
    Hello, Yes we can keep it in our freezer.
    Answered on February 10, 2022
  • Does the hotel have elevators to all rooms?
    Hello, Thank you for your contact. We do have elevator access to all our rooms. Thank you and warm greetings from Lisbon, My Story Hotel Charming Augusta Team
    Answered on January 30, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

What's nearby
  • MUDE - Design and Fashion Museum
    0.1 miles
  • Rua Augusta Arch
    0.1 miles
  • Sao Cristovao and Sao Lourenço Church
    0.2 miles
  • Santa Justa Elevator
    0.2 miles
  • Commerce Square
    0.2 miles
  • Lisbon Cathedral
    0.2 miles
  • Carmo Convent
    0.2 miles
  • Praca da Figueira
    0.2 miles
  • Carmo Fountain
    0.2 miles
Restaurants & cafes
  • Cafe/Bar Padaria Portuguesa
    0.1 miles
  • Restaurant Restaurante O Poço
    0.2 miles
  • Restaurant Restaurante Café Portugal
    0.3 miles
  • Restaurant Restaurante Sacramento
    0.3 miles
Top attractions
  • Rossio Square
    0.3 miles
  • St. George's Castle
    0.3 miles
  • Dona Maria II National Theatre
    0.3 miles
  • Ribeira Market
    0.5 miles
  • Miradouro da Senhora do Monte
    0.7 miles
  • Jeronimos Monastery
    3.8 miles
  • Luz Football Stadium
    3.9 miles
  • Lisbon Oceanarium
    4.3 miles
  • Gare do Oriente
    4.5 miles
Natural Beauty
  • Ocean/Sea Atlântico
    5 miles
  • River Tejo
    0.2 miles
Public transit
  • Subway Baixa/Chiado Metro – Baixa
    0.1 miles
Closest Airports
  • Humberto Delgado Airport
    4.1 miles
How to get to My Story Hotel Augusta from Humberto Delgado Airport
    Public transportation
    Taxi
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Bistrô Augusta

    Food: Portuguese, International, European

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Amenities of My Story Hotel Augusta

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
24-hour front desk
Bar
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules My Story Hotel Augusta takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express My Story Hotel Augusta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 9985

FAQs about My Story Hotel Augusta

  • Check-in at My Story Hotel Augusta is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at My Story Hotel Augusta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • My Story Hotel Augusta offers the following activities/services (charges may apply):

    • My Story Hotel Augusta has 1 restaurant:

      • Bistrô Augusta

    • From the nearest airport, you can get to My Story Hotel Augusta by:

      • Taxi 20min
      • Subway/Metro 45min
      • Bus 50min

    • Guests staying at My Story Hotel Augusta can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Buffet

    • Room options at My Story Hotel Augusta include:

      • Double
      • Twin
      • Single

    • My Story Hotel Augusta is 1,500 feet from the center of Lisbon.