Hotel
 My Story Hotel Ouro

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Rua Áurea 100, Santa Maria Maior, 1100-063 Lisbon, Portugal – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1898 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,898 reviews

location was excellent great small breakfast nice stuff

Shani Israel

Comfortable room with all required comforts. Good sound proofing for a city center location. Everything worked well

Remy Mexico

Good location near the Commerce Square, comfortable big room.

Boon Singapore

The hotel is in a great location, in the city center and close to many interesting areas of the city. The room had everything I needed. The staff were nice.

Pedro Netherlands

Building was beautifully restored and modernized. My room was comfortable, quiet, and absolutely spotless. The location was great. Staff were friendly and professional.

Sam United States of America

BEST LOCATION! Hotel is right next to Rua Augusta and close to metro stations, making it really easy to explore the city. We had a room with a balcony and the view was amazing as well. The hotel is clean and the staff are all very nice. We loved staying here and highly recommend it to everyone!

Paula United States of America

the hotel was close to everything ,, great restaurants nearby,, shops,,metro ,, just a fine place to stay ,, I loved my room as well

Susan United States of America

breakfast was great. Really good coffee. Breads, cheeses, eggs etc

Wijnie United States of America

great location. breakfast was good - fresh fruit, cereal, yogurt, lunch meats, cheese, breads, scrambled eggs, baked beans and pastries.

Kendra Belgium

Very attentive and friendly staff, great location, Nice room with view of the street, clean and nicely decorated

Matthew United Kingdom
8.8
Excellent
1,898 reviews
  • What guests loved the most:
  • “location was excellent great small breakfast nice stuff”
    Shani Shani Israel Israel
  • “Comfortable room with all required comforts. Good sound proofing for a city center location. Everything worked well”
    Remy Remy Mexico Mexico
  • “Good location near the Commerce Square, comfortable big room.”
    Boon Boon Singapore Singapore
  • “The hotel is in a great location, in the city center and close to many interesting areas of the city. The room had everything I needed. The staff were nice.”
    Pedro Pedro Netherlands Netherlands
  • “Building was beautifully restored and modernized. My room was comfortable, quiet, and absolutely spotless. The location was great. Staff were friendly and professional.”
    Sam Sam United States of America United States of America
  • “BEST LOCATION! Hotel is right next to Rua Augusta and close to metro stations, making it really easy to explore the city. We had a room with a balcony and the view was amazing as well.”
    Paula Paula United States of America United States of America
  • “the hotel was close to everything ,, great restaurants nearby,, shops,,metro ,, just a fine place to stay ,, I loved my room as well”
    Susan Susan United States of America United States of America
  • “breakfast was great. Really good coffee. Breads, cheeses, eggs etc”
    Wijnie Wijnie United States of America United States of America
  • “great location. breakfast was good - fresh fruit, cereal, yogurt, lunch meats, cheese, breads, scrambled eggs, baked beans and pastries.”
    Kendra Kendra Belgium Belgium
  • “Very attentive and friendly staff, great location, Nice room with view of the street, clean and nicely decorated”
    Matthew Matthew United Kingdom United Kingdom

Categories:

  • Staff9.3
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.0
  • Value for money8.8
  • Location 9.7
  • Free WiFi8.8
High score for Lisbon

Stay in the heart of Lisbon – Excellent location – show map

You're eligible for a Genius discount at My Story Hotel Ouro! To save at this property, all you have to do is sign in.

With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets.

Featuring a golden headboard, all air-conditioned rooms have a private bathroom, a Smart TV, safe and free WiFi. They also have a mini-bar. Communicating rooms are available upon availability. Each room has an elegant décor and some feature views over the surrounding streets.

Featuring tasty dishes and a comprehensive cocktail list, the bar and restaurant at My Story Hotel Ouro is a great spot to enjoy traditional Portuguese cuisine or savor a drink. The central location of the hotel allows guests to easily explore the capital city. The reception is open 24-hours a day.

Tejo River is around 1,300 feet and offers the ideal setting to enjoy a drink while watching the sunset, in of Commerce Square's summer terraces. Santa Justa Elevator is less than 5-minutes walking from the hotel.

Baixa/Chiado Metro Station is a few steps from My Story Hotel Ouro, providing access to most of the greater Lisbon area. The historic façade of the Rossio Train Station is within 5 minutes’ walking. Lisbon International Airport is 4.7 mi away and is accessible via metro.

This is our guests' favorite part of Lisbon, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

My Story Hotel Ouro has been welcoming Booking.com guests since Nov 29, 2013

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Non-smoking rooms
Restaurant
24-hour front desk
Facilities for disabled guests
Bar

Property Highlights

Located in the heart of Lisbon, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Gluten-free, Buffet

Saved to 17472 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose My Story Hotel Ouro

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 1,898 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.0
  • Value for money8.8
  • Location 9.7
  • Free WiFi8.8
High score for Lisbon

Select topics to read reviews:

See what guests loved the most:

  • Shani
    IsraelIsrael
    “location was excellent great small breakfast nice stuff”
  • Remy
    MexicoMexico
    “Comfortable room with all required comforts. Good sound proofing for a city center location. Everything worked well”
  • Boon
    SingaporeSingapore
    “Good location near the Commerce Square, comfortable big room.”
  • Pedro
    NetherlandsNetherlands
    “The hotel is in a great location, in the city center and close to many interesting areas of the city. The room had everything I needed. The staff were nice.”
  • Sam
    United States of AmericaUnited States of America
    “Building was beautifully restored and modernized. My room was comfortable, quiet, and absolutely spotless. The location was great. Staff were friendly and professional.”
  • Paula
    United States of AmericaUnited States of America
    “BEST LOCATION! Hotel is right next to Rua Augusta and close to metro stations, making it really easy to explore the city. We had a room with a balcony and the view was amazing as well. The hotel is clean and the staff are all very nice. We loved...”
  • Susan
    United States of AmericaUnited States of America
    “the hotel was close to everything ,, great restaurants nearby,, shops,,metro ,, just a fine place to stay ,, I loved my room as well”
  • Wijnie
    United States of AmericaUnited States of America
    “breakfast was great. Really good coffee. Breads, cheeses, eggs etc”
  • Kendra
    BelgiumBelgium
    “great location. breakfast was good - fresh fruit, cereal, yogurt, lunch meats, cheese, breads, scrambled eggs, baked beans and pastries.”
  • Matthew
    United KingdomUnited Kingdom
    “Very attentive and friendly staff, great location, Nice room with view of the street, clean and nicely decorated”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Do the rooms have tea and coffee making facilities?
    We may provide on request
    Answered on February 11, 2020
  • Is it quiet?
    Yes! At night, in contrast of the day, this is a very quiet area. In any case, our windows are double sound proofed.
    Asked about: Double Room • Answered on November 24, 2019
  • Is there an elevator?
    Yes the hotel have a elevator.
    Answered on December 20, 2019
  • Hi. How far your hotel to cruise port. Thank you.
    Dear Guest, We hope this message finds you well and thank you for your question. Our hotel is located 5 minutes by taxi from Cruise port or 10 minutes walking. Should you need further information please do not hesitate to contact us anytime Thank you
    Answered on March 10, 2021
  • Is there an option to leave our luggage at the property if our flight isn't until late evening?
    Thank you for you contact. We are pleased to inform you that we have a luggage room available, we can store your luggage for as long as necessary so that you can still enjoy our beautiful Lisbon. Best regards, MSH Ouro
    Answered on February 16, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

What's nearby
  • MUDE - Design and Fashion Museum
    0.1 miles
  • Rua Augusta Arch
    0.1 miles
  • Commerce Square
    0.2 miles
  • Santa Justa Elevator
    0.2 miles
  • The National Museum of Contemporary Art
    0.2 miles
  • Carmo Convent
    0.2 miles
  • Carmo Fountain
    0.2 miles
  • Café A Brasileira
    0.2 miles
Restaurants & cafes
  • Cafe/Bar Padaria Portuguesa
    0 miles
  • Restaurant Restaurante Sacramento
    0.2 miles
  • Cafe/Bar A Brasileira
    0.2 miles
  • Restaurant Café Portugal
    0.3 miles
Top attractions
  • Rossio Square
    0.3 miles
  • Dona Maria II National Theatre
    0.3 miles
  • St. George's Castle
    0.4 miles
  • Ribeira Market
    0.4 miles
  • Miradouro da Senhora do Monte
    0.7 miles
  • Jeronimos Monastery
    3.8 miles
  • Luz Football Stadium
    3.9 miles
  • Lisbon Oceanarium
    4.4 miles
  • Gare do Oriente
    4.5 miles
Natural Beauty
  • Ocean/Sea Atlântico
    5 miles
  • River Tejo
    0.2 miles
Public transit
  • Subway Baixa/Chiado Metro – Baixa
    0.1 miles
  • Subway Baixa/Chiado Metro - Chiado
    0.2 miles
Closest Airports
  • Humberto Delgado Airport
    4.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    OURO

    Food: Mediterranean, Portuguese, International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of My Story Hotel Ouro

Most popular amenities

Free WiFi
Airport shuttle
Non-smoking rooms
Restaurant
24-hour front desk
Facilities for disabled guests
Bar
Outdoors
  • Outdoor furniture
Activities
  • Live sports events (broadcast) Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules My Story Hotel Ouro takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express My Story Hotel Ouro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Final cleaning is included.

Please note that invoice details cannot be changed after check-out.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 7845

FAQs about My Story Hotel Ouro

  • From the nearest airport, you can get to My Story Hotel Ouro by:

    • Taxi 20min
    • Subway/Metro 45min
    • Bus 50min

  • My Story Hotel Ouro has 1 restaurant:

    • OURO

  • Guests staying at My Story Hotel Ouro can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Gluten-free
    • Buffet

  • The prices at My Story Hotel Ouro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • My Story Hotel Ouro offers the following activities/services (charges may apply):

    • Live sports events (broadcast)

  • My Story Hotel Ouro is 1,500 feet from the center of Lisbon.

  • Check-in at My Story Hotel Ouro is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at My Story Hotel Ouro include:

    • Single
    • Double
    • Twin