Name: My Story Hotel Ouro
Address: Rua Áurea 100, Santa Maria Maior, 1100-063 Lisbon, Portugal, Rua Áurea 100, 1100-063, Portugal
Price range: Prices for upcoming dates start at $77 per night (We Price Match)
Rating: 9.2

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,429)

Hotel My Story Hotel Ouro

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in atmosphere, old-town exploration and city walks – Check location Rua Áurea 100, Santa Maria Maior, 1100-063 Lisbon, Portugal – This neighborhood is a great choice for travelers interested in atmosphere, old-town exploration and city walks – Check location

*8.7* Commerce Square: only 4 minutes away! (950 feet by foot)

*8.1* Santa Justa Elevator: only 4 minutes away! (900 feet by foot)

*9.0* Chiado: only 5 minutes away! (1,150 feet by foot)

*8.8* Pombaline Downtown: only 2 minutes away! (350 feet by foot)

*8.9* Lisbon Cathedral: only 6 minutes away! (1,400 feet by foot)

*8.7* Museu do Chiado: only 4 minutes away! (1,050 feet by foot)

*8.5* Baixa/Chiado Metro – Baixa: only 2 minutes away! (350 feet by foot)

*8.6* Dona Maria II National Theatre: only 6 minutes away! (1,450 feet by foot)

*8.7* Praca da Figueira: only 5 minutes away! (1,350 feet by foot)

*8.8* Rossio Square: only 6 minutes away! (1,400 feet by foot)

Rossio Station: only 6 minutes away! (1,450 feet by foot)

*8.8* Carmo Convent: only 4 minutes away! (1,000 feet by foot)

*8.6* Carmo Fountain: only 4 minutes away! (1,050 feet by foot)

*8.8* Camoes Square: only 6 minutes away! (1,500 feet by foot)

*9.0* Rua Augusta Arch: only 3 minutes away! (700 feet by foot)

*8.1* MUDE - Fashion Design Museum: only 2 minutes away! (500 feet by foot)

Lock in a great price for My Story Hotel Ouro – rated 9.2 by recent guests!

to get started.

Excellent location! Comfortable rooms, amazingly soft linen and little treats every day. A great pleasure. Friendly staff.

Nora, Mexico

Excellent location for reaching every part of Lisbon. The room was clean though small. The mini egg tarts provided to guests were very yummy. Breakfast was good though not much choice, enough for me.

Carol, Hong Kong

Location is fantastic! Staff couldn't have been any nice. Room was spotless, super quiet and very comfortable!

Guillermo, United States of America

The reception desk was very friendly and remembered me throughout the trip. The room was nice and fresh and extremely clean. You really cannot beat the location for the price.

Christine, United States of America

Good hotel for the price. Rooms had a large bottle of water, robe and slippers, all necessary toiletries, and were clean.

Cathy, United States of America

The whole experience was great. Staff extremely pleasant and helpful. Location is perfect.

David, United States of America

Great location, helpful and friendly staff, clean and tidy rooms, comfortable beds, effective air conditioning

Richard, United States of America

The location is perfect to tour Lisbon by foot. The staff was very accommodating. The bed was comfortable and the shower was great. I can't wait to book another stay.

James, United States of America

English speaking staff who are very helpful. Excellent location

Nita, United States of America

The Rituals toiletries. Central location in Lisboa.

Homerson, Malaysia

Image of the property

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9.8

Excellent location!
Great neighborhood
Very comfy beds
Very comfy beds
Very comfy beds
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Very comfy beds
Very comfy beds
Very comfy beds
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Very comfy beds
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Very comfy beds
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Very comfy beds
Very comfy beds
Great neighborhood
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds

What guests loved the most:
“Excellent location! Comfortable rooms, amazingly soft linen and little treats every day. A great pleasure. Friendly staff.”

Nora Mexico
“Excellent location for reaching every part of Lisbon. The room was clean though small. The mini egg tarts provided to guests were very yummy. Breakfast was good though not much choice, enough for me.”

Carol Hong Kong
“Location is fantastic! Staff couldn't have been any nice. Room was spotless, super quiet and very comfortable!”

Guillermo United States of America
“The reception desk was very friendly and remembered me throughout the trip. The room was nice and fresh and extremely clean. You really cannot beat the location for the price.”

Christine United States of America
“Good hotel for the price. Rooms had a large bottle of water, robe and slippers, all necessary toiletries, and were clean.”

Cathy United States of America
“The whole experience was great. Staff extremely pleasant and helpful. Location is perfect.”

David United States of America
“Great location, helpful and friendly staff, clean and tidy rooms, comfortable beds, effective air conditioning”

Richard United States of America
“The location is perfect to tour Lisbon by foot. The staff was very accommodating. The bed was comfortable and the shower was great. I can't wait to book another stay.”

James United States of America
“English speaking staff who are very helpful. Excellent location ”

Nita United States of America
“The Rituals toiletries. Central location in Lisboa.”

Homerson Malaysia

Stay in the Heart of Lisbon –

With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets.

Featuring a golden headboard, all air-conditioned rooms have a private bathroom, a Smart TV, safe and free WiFi. They also have a mini-bar. Communicating rooms are available upon availability. Each room has an elegant décor and some feature views over the surrounding streets.

Featuring tasty dishes and a comprehensive cocktail list, the bar and restaurant at My Story Hotel Ouro is a great spot to enjoy traditional Portuguese cuisine or savor a drink. The central location of the hotel allows guests to easily explore the capital city. The reception is open 24-hours a day.

Tejo River is around 1,300 feet and offers the ideal setting to enjoy a drink while watching the sunset, in of Commerce Square's summer terraces. Santa Justa Elevator is less than 5-minutes walking from the hotel.

Baixa/Chiado Metro Station is a few steps from My Story Hotel Ouro, providing access to most of the greater Lisbon area. The historic façade of the Rossio Train Station is within 5 minutes’ walking. Lisbon International Airport is 4.7 mi away and is accessible via metro.

Santa Maria Maior is a great choice for travelers interested in atmosphere, old-town exploration and city walks.

This is our guests' favorite part of Lisbon, according to independent reviews.

This property also has one of the top-rated locations in Lisbon! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

This property is also rated for the best value in Lisbon! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

My Story Hotel Ouro has been welcoming Booking.com guests since Nov 29, 2013

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Most Popular Facilities

Parking

Free WiFi

Airport shuttle

Non-smoking rooms

Restaurant

24-hour front desk

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

Guests love...

“friendly staff”
97 related reviews

“perfect location”
68 related reviews

“complimentary breakfast”
39 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at My Story Hotel Ouro?

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Children

Just booked in Lisbon 51 hotels like My Story Hotel Ouro were just booked

Hotel surroundings – This neighborhood is a great choice for travelers interested in atmosphere, old-town exploration and city walks – Check location Guests loved walking around the neighborhood!

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

Closest Landmarks

Pombaline Downtown
0.1 miles
Baixa/Chiado Metro – Baixa
0.1 miles
MUDE - Design and Fashion Museum
0.1 miles
MUDE - Fashion Design Museum
0.1 miles
Rua Augusta Arch
0.1 miles
Santa Justa Elevator
0.2 miles
Commerce Square
0.2 miles
Carmo Convent
0.2 miles
Carmo Fountain
0.2 miles
Museu do Chiado
0.2 miles

Restaurants & Markets

Feira da Ladra Market
1.2 miles
Padaria Portuguesa Cafe/Bar
0 miles
Amanhecer Supermarket
0.1 miles
Restaurante Sacramento Restaurant
0.2 miles
Pingo Doce Supermarket
0.2 miles
A Brasileira Cafe/Bar
0.2 miles
Café Portugal Restaurant
0.3 miles
Ribeira Market
0.6 miles

Natural Beauty

Atlântico Ocean/Sea
5 miles
Tejo River
0.2 miles

Closest Airports

Humberto Delgado Airport
4.2 miles

What Travelers Love About This Location

“Amazing location in the center of the city. Rooms are super tiny but nice, staff are friendly and the bar downstairs is very cozy. We were greeted with pastels ...”

Anastaisia

Ireland

8.3

“Location, cleanless and service are just perfect.”

Kristina

Croatia

“The property was situated in a great location, next to an underground station and close to Plaza Comércio. Very clean and comfortable rooms and staff was very h...”

Kev

Malta

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1 Restaurant On Site

Restaurant

Menu: À la carte

4 reasons to choose My Story Hotel Ouro

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules My Story Hotel Ouro takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 2 years stays free of charge when using existing beds.

Free! One child under 3 years stays free of charge in a crib.

The maximum number of cribs in a room is 1.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

My Story Hotel Ouro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that from the city tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Final cleaning is included.

Please note that invoice details cannot be changed after check-out.

License number: 7143

“Excellent location for reaching every part of Lisbon. The room was clean though small. The mini egg tarts provided to guests were very yummy. Breakfast was good though not much choice, enough for me.”

Carol

Hong Kong

“The reception desk was very friendly and remembered me throughout the trip. The room was nice and fresh and extremely clean. You really cannot beat the location for the price.”

Christine

United States of America

“The location is perfect to tour Lisbon by foot. The staff was very accommodating. The bed was comfortable and the shower was great. I can't wait to book another stay.”

James

See all guest reviews for My Story Hotel Ouro

Newest Reviews for My Story Hotel Ouro

Reviewed: January 13, 2019

Daniel
Poland

5 helpful votes
8.8

Excellent
- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
More vegetables for breakfast.
Perfect location, very friendly staff. Good restaurant with tasty food and good wines.

Stayed in December 2018
Reviewed: January 12, 2019

Adriana
Germany
8.8

“Very Pleasant”
- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
the lady that checked us in didnt know much about the public transportation and was insisting that we could only get to one of the attractions by metro, when it was clear that there were buses, and since in Lisbon many metro stations are not so friendly with strollers, we preferred the buses, in the end we followed our google suggestions. I would say the front desk needs a bit more training to adapt the suggestions to the guests, she spent quite some time on the good areas for night life and bar...when clearly we needed baby friendly attractions. But she was nice, just a bit off in her comments...
it is all modern and new, our requests were 100% met (we asked for a cot and later for a water boiler, that was provided immediately). The staff is really nice and were super nice to my baby as well. We also booked a taxi through the hotel and had no inconvenience at all.

Stayed in January 2019
Reviewed: January 6, 2019

Anonymous
China
9.2

“Really enjoyed our stay.”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Complimentary breakfast is good. Excellent location, walking distance from Baixa-Chiado station, close to the main tourist site. Friendly staff, helpful and always have a nice smile.

Stayed in January 2019
Reviewed: December 31, 2018

Elizabeth
United States of America
10

“Our stay at the hotel was awesome!”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing!
The room was very comfortable. Miguel at the front desk was very friendly and helpful.

Stayed in December 2018
Reviewed: December 19, 2018

Sofia
Greece
5.4

Fair
- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast can improve in quality.
Very friendly and helpful staff .Nice location.Cozy rooms

Stayed in December 2018
Reviewed: December 18, 2018

Carolyn
United States of America
9.6

“Awesome!!!”
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was great!! I realluy

Stayed in December 2018
Reviewed: December 18, 2018

Elisa
Finland
10

Exceptional
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
-
Everything was so fine! Room, staff, breakfast, location .. 5/5 👌

Stayed in November 2018
Reviewed: December 16, 2018

Anonymous
Estonia

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was good, both hot and cold items, but nothing special.
location is the best, close to the river and Santa Justa lift, Convento do Carmo etc, rooms were nicely warm (it was december), it was quiet, bed was very comfortable with many pillows,staff nice and polite

Stayed in December 2018
Reviewed: December 16, 2018

Randal
Canada
10

“Perfect stay”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No complaints
Staff is so helpful

Stayed in December 2018
Reviewed: December 15, 2018

Taki
Egypt
Age group: 25 – 34
10

Exceptional
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing

Stayed in December 2018
Reviewed: December 15, 2018

Sophie
Ireland
7.5

Good
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
A fantastic hotel! We enjoyed our stay very much! It was my mother's birthday during the time we were staying and the hotel made an amazing surprise for us that evening!

Stayed in December 2018
Reviewed: December 11, 2018

VedranR
Croatia
10

Exceptional
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location, cleanliness, kind staff

Stayed in December 2018
Reviewed: December 10, 2018

Nora
Mexico
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing bad.
Excellent location! Comfortable rooms, amazingly soft linen and little treats every day. A great pleasure. Friendly staff.

Stayed in December 2018
Reviewed: December 10, 2018

Ann
Colombia

5 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
Could not have been happier with my experience at My Story Ouro. First, The location was incredibly convenient; just a couple of blocks from the Aerobus stop, the metro, and the departure points for intercity tour buses (Plaza Comercio) as well as day tours (Restarantadores). Additionally, the room was spotless and quite cozy, and all of the amenities worked well. (Fast internet connection, good water pressure, multiple lighting options, plenty of outlets, etc,,,). I would say that their best feature, however, is their staff, and the importance that they give to customer service. I interacted with 5-6 staff members during my stay, and every one of them was polite, friendly, knowledgeable, helpful, and efficient. On the second night of my stay, the concierge appeared at my door with a memo from the hotel office. I cringed, thinking that there was a problem with my reservation. It was, in fact, a personalized letter thanking me for my business, and it was accompanied by some chocolate. I strongly recommend staying here, and would not hesitate to book with them again should I return to Lisbon in the future. Bravo!

Stayed in December 2018
Reviewed: December 10, 2018

Anastaisia
Ireland

11 helpful votes
8.3

“Nice hotel at the center of Lisbon”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 3 nights
Very noisy street. You literally have 2 options: shut the window and suffer from heat and stuffiness or open the window and listen to the super noisy street for the whole night
Amazing location in the center of the city. Rooms are super tiny but nice, staff are friendly and the bar downstairs is very cozy. We were greeted with pastels de nata - so nice!

Stayed in November 2018

Sleeps	Room Type
	Single Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned and soundproof room has an elegant decor, a Smart TV and a private bathroom with free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Soundproof • View • Hardwood or parquet floors • Wake-up service • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double or Twin Room 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned and soundproof room has an elegant decor, a Smart TV and a private bathroom with free toiletries and a hairdryer. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Soundproof • View • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Special Offer - Valentine's Day 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This offer includes: - Breakfast; - Sparkling wine and chocolates upon arrival; - Valentine's day dinner in the restaurant Café Portugal. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Soundproof • Hardwood or parquet floors • Wake-up service • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel My Story Hotel Ouro

My Story Hotel Ouro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Lisbon – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in atmosphere, old-town exploration and city walks – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Restaurant

4 reasons to choose My Story Hotel Ouro

Why book with us?

See availability Facilities of My Story Hotel Ouro Great facilities! Review score, 8.8

Most Popular Facilities

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My Story Hotel Ouro

Stay in the Heart of Lisbon –

Hotel surroundings – This neighborhood is a great choice for travelers interested in atmosphere, old-town exploration and city walks – Check location Guests loved walking around the neighborhood!

Facilities of My Story Hotel Ouro Great facilities! Review score, 8.8

House Rules My Story Hotel Ouro takes special requests – add in the next step!