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With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets. Featuring a golden headboard, all air-conditioned rooms have a private bathroom, a Smart TV, safe and free WiFi. They also have a mini-bar. Communicating rooms are available upon availability. Each room has an elegant décor and some feature views over the surrounding streets. Featuring tasty dishes and a comprehensive cocktail list, the bar and restaurant at My Story Hotel Ouro is a great spot to enjoy traditional Portuguese cuisine or savor a drink. The central location of the hotel allows guests to easily explore the capital city. The reception is open 24-hours a day. Tejo River is around 1312 feet and offers the ideal setting to enjoy a drink while watching the sunset, in of Commerce Square's summer terraces. Santa Justa Elevator is less than 5-minutes walking from the hotel. Baixa/Chiado Metro Station is a few steps from My Story Hotel Ouro, providing access to most of the greater Lisbon area. The historic façade of the Rossio Train Station is within 5 minutes’ walking. Lisbon International Airport is 4.7 mi away and is accessible via metro.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Lisbon, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
2 twin beds
and
1 full bed
or
2 full beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.5
Location
9.8
Free Wifi
8.6
High score for Lisbon
Select topics to read reviews:

See what guests loved the most:

  • Yonatan
    Israel Israel
    Great location, lovely room, clean, nice staff, a bit small but well arranged
  • Emily
    United States of America United States of America
    The staff were exceptionally friendly and helpful. The location is very central to everything in Lisbon. The rooms were clean and very quiet. Breakfast in the morning had a great variety and everything was fresh. I would highly recommend this...
  • Kathleen
    Netherlands Netherlands
    My favorite area to stay in Lisbon, and I’ve stayed in most of them, is this central flat bit, Baixa. This new design hotel is a perfect addition. I loved the attention to detail in the rooms. I was on the fourth floor, which was the only floor...

Hotel area info

Restaurants
1 Restaurant On Site

  • OURO
    • Cuisine
      Mediterranean • Portuguese • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of My Story Hotel Ouro
Great facilities! Review score, 8.6

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Elevator
  • Heating
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

My Story Hotel Ouro takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted My Story Hotel Ouro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Final cleaning is included.

Please note that invoice details cannot be changed after check-out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 7845

FAQs about My Story Hotel Ouro

  • Guests staying at My Story Hotel Ouro can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • My Story Hotel Ouro offers the following activities/services (charges may apply):

    • Live sports events (broadcast)

  • Room options at My Story Hotel Ouro include:

    • Double
    • Twin
    • Family

  • My Story Hotel Ouro is 1,500 feet from the center of Lisbon. All distances are measured in straight lines. Actual travel distances may vary.

  • My Story Hotel Ouro has 1 restaurant:

    • OURO

  • The prices at My Story Hotel Ouro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at My Story Hotel Ouro is from 3:00 PM, and check-out is until 11:00 AM.