Name: Hotel Jen Orchardgateway Singapore
Address: 277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore, 277 Orchard Road #10-01, 238858, Singapore
Price range: Prices for upcoming dates start at $149 per night (We Price Match)
Rating: 8.7

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (2,344)

Hotel Jen Orchardgateway Singapore

This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location 277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore – This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location

Traveler photo of Singapore by Sourabh

October 12, 2017

Lock in a great price for Hotel Jen Orchardgateway Singapore – rated 8.7 by recent guests!

to get started.

The room is really spacious and design of the hotel was fab. It had a beautiful view from the pool deck . I think its has a good selection for breakfast too. Conveniently located.

Sarah, Malaysia

Staff were friendly and helpful. Location was central and really really convenient. Room was very well-designed and cosy, liked that the air-conditioning could be adjusted to our liking and even turned on and off. Wonderful experience at the club lounge - great variety and quality of food and drinks (even alcoholic ones)!

Jiahui, Singapore

It exceeded all our expectations in every way. Amazing location, stylish, rooms were just right, fabulous rooftop pool, superb views, friendly and helpful staff, recommend to all, we’ll be back for sure!

Ronald, Australia

Service was not to my expectations for this hotel and I got very disappointed. I am a frequent traveler and stay at other hotels and pay a large amount of money so I expect some level of service without feeling that they are doing me a favor and not making me feel that I am asking for too much. It was not just one thing that happened but in many things. It was those little things that add up and makes me not want to go back and not recommending this hotel.

Tkl236, Sweden

We choose to stay in Hotel Jen Orchardgateway because I saw a photo of my favourite Korean actress taken in the infinity pool and it's a very satisfying experience-fangirl😀. The staff who accommodate us during checkin is very kind, He offer us a discounted rate for breakfast and thanks to him who convinced me to try it. We loved the perfect city view in our 15th floor room. The room, bathroom, towels is clean and the infinity pool is perfect for relaxation.

Maricar, Philippines

Room was great, recently built/renovated. Bed was good. Location was excellent, right above Somerset MRT, Mother with mobility issues made good use of direct lift to station level. Shopping centre downstairs was convenient, even if the shops were a bit B grade. Short walk to other shops on Orchard Road, not arduous at all. Great friendly staff, the regular Shangri-La high touch service. The delivery robot, Jeno, was a delight and a highlight. Other guests were also very friendly, a great mix of ages and cultures. Breakfast was excellent, lots of choices, high quality food, regularly replenished. Vending machine on each floor was very handy. Pool and bar deck was excellent, fantastic view, well maintained, I spent a great few hours there enjoying the tropical heat on a huge lounge bed!

Victoria, Australia

Great hotel with excellent service and great location to stay right in the middle of Orchard. The infinity pool is def worth the money!

Tien, Netherlands

Location was excellent. We can walk to Orchard Road

Kanok-orn, Thailand

Great location adjacent to the tourist Information office and in the centre of the Orchard Road shopping district. Public transport is easily accessible and the MRT station is downstairs.

James, Australia

Great location, amazing rooftop pool. The room is clean, maybe a bit small for two, but nothing to complain. The bed is super comfortable. It’s quiet and the curtains cover any light, so you can rest well. From the hotel you can reach any destination by car in few minutes, right next to the hotel there is the taxi station. The breakfast is huge, with lots of choices. The staff at the reception, restaurant, cleaning lady are all nice.

Bei, China

Image of the property Image of the property

9.4

Excellent location!

What guests loved the most:
“The room is really spacious and design of the hotel was fab. It had a beautiful view from the pool deck . I think its has a good selection for breakfast too. Conveniently located.”

Sarah Malaysia
“Staff were friendly and helpful. Location was central and really really convenient. ”

Jiahui Singapore
“It exceeded all our expectations in every way. Amazing location, stylish, rooms were just right, fabulous rooftop pool, superb views, friendly and helpful staff, recommend to all, we’ll be back for...”

Ronald Australia
“Service was not to my expectations for this hotel and I got very disappointed. ”

Tkl236 Sweden
“We choose to stay in Hotel Jen Orchardgateway because I saw a photo of my favourite Korean actress taken in the infinity pool and it's a very satisfying experience-fangirl😀. ”

Maricar Philippines
“Room was great, recently built/renovated. Bed was good. Location was excellent, right above Somerset MRT, Mother with mobility issues made good use of direct lift to station level. ”

Victoria Australia
“Great hotel with excellent service and great location to stay right in the middle of Orchard. The infinity pool is def worth the money!”

Tien Netherlands
“Location was excellent. We can walk to Orchard Road”

Kanok-orn Thailand
“Great location adjacent to the tourist Information office and in the centre of the Orchard Road shopping district. Public transport is easily accessible and the MRT station is downstairs.”

James Australia
“Great location, amazing rooftop pool. The room is clean, maybe a bit small for two, but nothing to complain. The bed is super comfortable. ”

Bei China

One of our best sellers in Singapore!

Welcoming guests with a beautiful outdoor swimming pool and elegantly furnished rooms, Hotel Jen Orchardgateway Singapore offers direct access to Somerset MRT Station. Guests also enjoy free WiFi access throughout the property.

Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away.

Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.

At Hotel Jen Orchardgateway Singapore, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.

Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Orchard is a great choice for travelers interested in shopping, food and cleanliness.

This is our guests' favorite part of Singapore, according to independent reviews.

This property also has one of the top-rated locations in Singapore! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

This property is also rated for the best value in Singapore! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Jen Orchardgateway Singapore has been welcoming Booking.com guests since Aug 28, 2014
Hotel Chain: Hotel Jen by Shangri-La

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Most Popular Facilities

Free WiFi

Swimming Pool

Family Rooms

Outdoor Pool

Non-smoking Rooms

Free Parking

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“location was great”
398 related reviews

“great pool area”
293 related reviews

“wonderful staff”
165 related reviews

“boutique style”

Want a great night's sleep? This hotel was rated highly for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free parking available at hotel

Great area for shopping!

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Jen Orchardgateway Singapore?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Superior King Room with City View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Enjoying city views, this room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Superior Twin Room with City View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Enjoying city views, this room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Club King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The en suite bathroom includes shower facilities and a hairdryer. Club benefits include: - Access to the Club Lounge on the 19th floor which boasts panoramic city views - Breakfast buffet at the Club Lounge - Complimentary all-day drinks and snacks - Complimentary daily evening cocktail - One piece of laundry pressing per stay - Complimentary use of meeting rooms for up to 2 hours (advance booking is required) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe/Closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Superior King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. The room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Superior Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. The room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to 12 years of age)	Deluxe King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 344 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Spacious room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to 12 years of age)	Panorama Club Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 592 ft² Room enjoys stunning views of either Orchard Road, Marina Bay or central business district. Includes Club Lounge benefits. An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Includes: - Access to the Club Lounge on the 19th floor which boasts panoramic city views. - Special breakfast buffet at the Club Lounge - Complimentary drinks and snacks all day long - Complimentary evening cocktail daily - One piece of laundry pressing per stay - 2 hour complimentary use of my meeting room suites (reserved in advance) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed Wi-Fi Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Sofa • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe/Closet • Coffee machine • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to 12 years of age)	Deluxe Family Room 1 sofa bed and 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 506 ft² This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The en suite bathroom includes shower facilities and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to 12 years of age)	Club Deluxe Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 344 ft² This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The en suite bathroom includes shower facilities and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Sofa • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe/Closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to 12 years of age)	Deluxe Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 344 ft² This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Spacious room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Room Selected at Check In 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 291 ft² Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

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4 Reasons to Choose Hotel Jen Orchardgateway Singapore

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An Inside Look at Hotel Jen Orchardgateway Singapore

Right in the heart of the famous Orchard Road, Hotel Jen Orchardgateway Singapore by Shangri-La's energy beats to the rhythm of the city. One of the not to be missed would be the sensational rooftop pool with panoramic views of the Singapore skyline.

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Orchard Gateway
0 miles
Somerset MRT Station
0 miles
313@Somerset
0.1 miles
The Centrepoint
0.1 miles
Cineleisure Orchard
0.2 miles
Istana Singapore
0.3 miles
The Paragon
0.3 miles
Plaza Singapura
0.3 miles
Ngee Ann City
0.4 miles
Lucky Plaza
0.5 miles

Restaurants & Markets

Tekka Centre Market
1.2 miles
Cold Storage Supermarket
0.2 miles

Closest Airports

Changi Airport
10.6 miles
Hang Nadim Airport
23 miles
Sultan Ismail Airport
26.3 miles

Shopping Nearby – All Within 500 Yards!

Orchard Road Mall Luxury Shopping Street
Orchard Central Mall Boutique
313@Somerset Mall Shopping Street
Centrepoint Mall Department Store
Cathay Cineleisure Orchard Mall Shopping Street
Mandarin Gallery Luxury Shopping Street
Knightsbridge Singapore Shopping Street

What Travelers Love About This Location

“Great location. Excellent pool and outdoor area. Bed was very large and extremely comfortable. WIFI was stable and fast. ”

Adam

Australia

“1 building to the mall and MRT Sommerset are advantage to this Jen your closet is one of kindest closet at the singapore since has facility to clean up (easier for indonesian)”

realaryo

Indonesia

“great location good room and service at F1 Race pricing to high”

Travel is living

Thailand

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Makan@Jen

Open for: Breakfast, Lunch, Dinner

Menu: Buffet & À La Carte

House Rules Hotel Jen Orchardgateway Singapore takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 11 years	Can use an existing bed	FREE
0 - 11 years	Can use an extra bed when requested	S$ 90 per child, per night
12+ years	Can use an extra bed when requested	S$ 90 per person, per night

The maximum number of extra beds and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No cribs are available

Pets

Pets are not allowed.

Hotel Jen Orchardgateway Singapore accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

See all guest reviews for Hotel Jen Orchardgateway Singapore

Newest Reviews for Hotel Jen Orchardgateway Singapore

Reviewed: September 20, 2018

Hui
Singapore
7.9

Good
- • Leisure trip
- • Group of friends
- • Deluxe King Room
- • Stayed 2 nights
눉Breakfast close at 10am. We made it before 9.30am for some quick bites and coffee. However on 18 September morning, we were being "rushed" to finish our breakfast by 10am. The staffs were not friendly at all. 19 September morning, it was much better, at least the lady came to remind us with a big smile.

Stayed in September 2018
Reviewed: September 20, 2018

Adam
Australia
10

Exceptional
- • Leisure trip
- • Group of friends
- • Superior Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Nothing
눇Everything

Stayed in September 2018
Reviewed: September 18, 2018

Sarah
Malaysia
7.5

“Jen orchadgateway”
- • Leisure trip
- • Family with young children
- • Superior Twin Room with City View
- • Stayed 2 nights
눉The room service and Jeno cookie surprise wasn't up to standard i think you guys would be able to do a lot better with the presentation of the jeno surprise as it didn't seem that interesting just to get an awful tasting cookie . Perhaps the cookie should be more like bens cookies.
눇The room is really spacious and design of the hotel was fab. It had a beautiful view from the pool deck . I think its has a good selection for breakfast too. Conveniently located.

Stayed in September 2018
Reviewed: September 18, 2018

Jiahui
Singapore
8.8

“Loved the service and the ambience! Great value for money”
- • Leisure trip
- • Couple
- • Club King Room
- • Stayed 1 night
눉Breakfast food was average, would have been better if some of the food hadn't been a little cold at the buffet counter and if they had used fresh fruit juice instead of pre-packed juice. Wished there were combs provided, and wished that the TV was not lagging.
눇Staff were friendly and helpful. Location was central and really really convenient. Room was very well-designed and cosy, liked that the air-conditioning could be adjusted to our liking and even turned on and off. Wonderful experience at the club lounge - great variety and quality of food and drinks (even alcoholic ones)!

Stayed in September 2018
Reviewed: September 18, 2018

Ronald
Australia

2 helpful votes
10

“Jen-tactic”
- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
눇It exceeded all our expectations in every way. Amazing location, stylish, rooms were just right, fabulous rooftop pool, superb views, friendly and helpful staff, recommend to all, we’ll be back for sure!

Stayed in September 2018
Reviewed: September 18, 2018

Couble
Finland
6.3

“No worth of money”
- • Leisure trip
- • Couple
- • Superior Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Not clean room, smells odd, tinier room than in pictures, roomservice guy not profeccional, not helpful staff. After all not worth of money.
눇Nice pool and breakfast

Stayed in September 2018
Reviewed: September 17, 2018

Tkl236
Sweden
7.1

Good
- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Important to have staff who answers the guest service phone and not make guest wait on the phone for 13 minutes and then forced to walk down to reception just to get assistance . Don’t promise things or services that you can’t live up to and then kind of put blame on guest for asking for this service that is supposed to be there. If mistakes are made, do the best to compensate the guest in other ways than just an apology.
눇Service was not to my expectations for this hotel and I got very disappointed. I am a frequent traveler and stay at other hotels and pay a large amount of money so I expect some level of service without feeling that they are doing me a favor and not making me feel that I am asking for too much. It was not just one thing that happened but in many things. It was those little things that add up and makes me not want to go back and not recommending this hotel.

Stayed in September 2018
Reviewed: September 17, 2018

Anonymous
Netherlands
10

“Perfect”
- • Leisure trip
- • Couple
- • Club King Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Niks
눇Clubroom !!

Stayed in September 2018
Reviewed: September 16, 2018

Dodi
Germany

1 helpful vote
9.6

“Design meets comfort”
- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
눇Sitting in the window, the roof pool, the view,

Stayed in September 2018
Reviewed: September 15, 2018

Kathleen
Philippines
6.7

“Location really great. Layout should be revised a bit to separate room from toilet.”
- • Leisure trip
- • Couple
- • Superior Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉The bathroom was not separated from the room itself Layout not done well for the room. You can smell the toilet as soon as you enter the room.

Stayed in September 2018
Reviewed: September 15, 2018

Maricar
Philippines
10

“Perfect for staycation”
- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇We choose to stay in Hotel Jen Orchardgateway because I saw a photo of my favourite Korean actress taken in the infinity pool and it's a very satisfying experience-fangirl😀. The staff who accommodate us during checkin is very kind, He offer us a discounted rate for breakfast and thanks to him who convinced me to try it. We loved the perfect city view in our 15th floor room. The room, bathroom, towels is clean and the infinity pool is perfect for relaxation.

Stayed in August 2018
Reviewed: September 14, 2018

Cynthia
Switzerland

2 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
눇Amazing breakfast! Amazing swimming pool!

Stayed in September 2018
Reviewed: September 12, 2018

Anonymous
Thailand
7.5

Good
- • Business trip
- • Group of friends
- • Superior King Room with City View
- • Stayed 1 night
눇Various choices of breakfast. Room size is adequate to stay comfortably. The location is very convenient for getting around.

Stayed in September 2018
Reviewed: September 11, 2018

Victoria
Australia
10

“Fantastic!”
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 5 nights
눉Shower and toilet opens directly into the main area of the room, so you have to share the room with someone you have that sort of relationship with.
눇Room was great, recently built/renovated. Bed was good. Location was excellent, right above Somerset MRT, Mother with mobility issues made good use of direct lift to station level. Shopping centre downstairs was convenient, even if the shops were a bit B grade. Short walk to other shops on Orchard Road, not arduous at all. Great friendly staff, the regular Shangri-La high touch service. The delivery robot, Jeno, was a delight and a highlight. Other guests were also very friendly, a great mix of ages and cultures. Breakfast was excellent, lots of choices, high quality food, regularly replenished. Vending machine on each floor was very handy. Pool and bar deck was excellent, fantastic view, well maintained, I spent a great few hours there enjoying the tropical heat on a huge lounge bed!

Stayed in September 2018
Reviewed: September 9, 2018

Tien
Netherlands
9.2

Awesome
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
눇Great hotel with excellent service and great location to stay right in the middle of Orchard. The infinity pool is def worth the money!

Stayed in September 2018

Hotel Jen Orchardgateway Singapore

Hotel Jen Orchardgateway Singapore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location Excellent location – show map Guests loved walking around the neighborhood!

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Hotel Jen Orchardgateway Singapore

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location Guests loved walking around the neighborhood!

Facilities of Hotel Jen Orchardgateway Singapore Great facilities! Review score, 8.8

House Rules Hotel Jen Orchardgateway Singapore takes special requests – add in the next step!