JEN Singapore Orchardgateway by Shangri-La
277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore – Excellent location – show map – Subway Access
Excellent location – rated 9.4/10! (score from 2121 reviews)
Real guests • Real stays • Real opinions
clean and good view room. Good location for shopping and MRT.
AustraliaGreat location, very convenient for shopping and get around, nice room with great view, room is clean and staffs show their hospitality to the guests. Not to mention the pool area on the top floor are exceptionally beautiful and relaxing.
United States of AmericaLOCATION IS VERY GOOD ROOM AND CLEANLINESS ARE GOOD AS WELL BREAKFAST IS GREAT!
Philippinesconvenience to everything. roof top bar and pool. Also, staff on the roof top were excellent - very friendly
United States of AmericaHotel is very near shopping areas, good restaurants, convenience stores, transport. Very convenient when travelling with family and kids. Hotel is clean and staff are courteous.
PhilippinesBest location. Very helpful staff. Very accommodating
Philippinesspecially swimming facilities and top roof floor was best with view and ambience
TaiwanGreat hotel with great, centralized location. MRT station is right nextdoor and tons of shops and restaurants nearby. Room size just right and the bed probably one of our favorite. it’s so comfortable!! we got room with city view, very clean. Great view from the rooftop pool. all in all we’re very satisfied with our stay & would consider staying here again.
United States of AmericaIt was near MRT station so it was easy to get around the city
PhilippinesThe location was fabulous. Having direct access to the MRT was also great! Also, the surrounding area was bustling and lively. Made it so much fun to stay there! Housekeeping staff did an A+ job!!
Philippines
- What guests loved the most:
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Steven
Australia
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Cindy
United States of America
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Carl
Philippines
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Richard
United States of America
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Besid
Philippines
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Socorro
Philippines
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Anandrao
Taiwan
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Vera
United States of America
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Charry
Philippines
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Kenneth
Philippines
Categories:
With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property.
Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away.
Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.
At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.
Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
This is our guests' favorite part of Singapore, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
- SSteven
Australia“clean and good view room. Good location for shopping and MRT.” - Cindy
United States of America“Great location, very convenient for shopping and get around, nice room with great view, room is clean and staffs show their hospitality to the guests. Not to mention the pool area on the top floor are exceptionally beautiful and relaxing.” 
Carl
Philippines“LOCATION IS VERY GOOD ROOM AND CLEANLINESS ARE GOOD AS WELL BREAKFAST IS GREAT!”
RichardUnited States of America“convenience to everything. roof top bar and pool. Also, staff on the roof top were excellent - very friendly”- BesidPhilippines“Hotel is very near shopping areas, good restaurants, convenience stores, transport. Very convenient when travelling with family and kids. Hotel is clean and staff are courteous.”
- SSocorroPhilippines“Best location. Very helpful staff. Very accommodating”
- Anandrao
Taiwan“specially swimming facilities and top roof floor was best with view and ambience” 
VeraUnited States of America“Great hotel with great, centralized location. MRT station is right nextdoor and tons of shops and restaurants nearby. Room size just right and the bed probably one of our favorite. it’s so comfortable!! we got room with city view, very clean....”- CharryPhilippines“It was near MRT station so it was easy to get around the city”
KennethPhilippines“The location was fabulous. Having direct access to the MRT was also great! Also, the surrounding area was bustling and lively. Made it so much fun to stay there! Housekeeping staff did an A+ job!!”
- Can i add extra bed for this type of room?Extra bed can only be accommodated in Deluxe, Club Deluxe and Panorama Club Room. Prior reservation is required due to limited extra bed inventory. Thank you.Answered on 14 November 2019
- Hi. We are looking to stay at the JEN for 5 nights in October. Our flight isn't until 11pm in the evening. As checkout is 11am, is there somewhere to ..Dear Sir/Madam, Please be informed that you may leave the luggage at our concierge counter after check out and freshen up at our 19th-floor restrooms..Answered on 4 January 2021
- is there any room with bathtub?Deluxe Room, Club Deluxe Room, and Deluxe Family Room can either have a standing shower or a bathtub while Panorama Club Room has both standing shower..Answered on 30 November 2021
- I am looking book 2 rooms, is there an option to have them connected?Connecting rooms request is subject to availability upon arrival.Answered on 30 November 2021
- How wide is an extra large double bedOur king-sized bed measures 198cm x 203cm.Answered on 30 November 2021
- Still looking?
Makan@Jen
Food: International
Open for: Breakfast, Lunch, Dinner
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Guest bathroom
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- View
- Sun deck
- Terrace
- Electric kettle
- Clothes rack
- Bicycle rental
- Happy hourAdditional charge
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilities
- Safe
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Wake-up service
- Car rental
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Open all year
- Pool with view
- Pool/Beach towels
- Pool bar
- Fitness center
- English
- Hindi
- Japanese
- Korean
- Malay
- Chinese
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
JEN Singapore Orchardgateway by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The tax amount which is set out in the Reservation Details above and payable by the guest shall be subject to changes based on the prevailing tax rate at the time of payment of the applicable room charges.
The payable total price may be subject to a slight change due to the GST rate increase in 2023 and 2024.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about JEN Singapore Orchardgateway by Shangri-La
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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JEN Singapore Orchardgateway by Shangri-La offers the following activities/services (charges may apply):
- Fitness center
- Swimming pool
- Happy hour
- Bicycle rental
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Guests staying at JEN Singapore Orchardgateway by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Buffet
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Yes, JEN Singapore Orchardgateway by Shangri-La is popular with guests booking family stays.
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JEN Singapore Orchardgateway by Shangri-La has 1 restaurant:
- Makan@Jen
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JEN Singapore Orchardgateway by Shangri-La is 1.1 miles from the center of Singapore.
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Room options at JEN Singapore Orchardgateway by Shangri-La include:
- Double
- Twin
- Family
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Check-in at JEN Singapore Orchardgateway by Shangri-La is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at JEN Singapore Orchardgateway by Shangri-La may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
