Name: Hotel Jen Orchardgateway Singapore by Shangri-La
Address: 277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore, 277 Orchard Road #10-01, 238858, Singapore
Price range: Prices for upcoming dates start at $147 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (3,036)

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La

This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location 277 Orchard Road #10-01, Orchard, 238858 Singapore, Singapore – This neighborhood is a great choice for travelers interested in shopping, food and cleanliness – Check location

The swimming pool at or near Hotel Jen Orchardgateway Singapore by Shangri-La

A bathroom at Hotel Jen Orchardgateway Singapore by Shangri-La

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A room at Hotel Jen Orchardgateway Singapore by Shangri-La

A bed or beds in a room at Hotel Jen Orchardgateway Singapore by Shangri-La

A seating area at Hotel Jen Orchardgateway Singapore by Shangri-La

A television and/or entertainment center at Hotel Jen Orchardgateway Singapore by Shangri-La

The lounge or bar area at Hotel Jen Orchardgateway Singapore by Shangri-La

A restaurant or other place to eat at Hotel Jen Orchardgateway Singapore by Shangri-La

Other activities available at the hotel or nearby

The fitness center and/or fitness facilities at Hotel Jen Orchardgateway Singapore by Shangri-La

Lock in a great price for Hotel Jen Orchardgateway Singapore by Shangri-La – rated 8.9 by recent guests!

to get started.

The size and cleanliness of the room. The pool was exceptional and has a spectacular view, and the opening hours was very accommodating.

Mary, United States of America

ABF is not so good and passenger lifts’ quality is is quite old.

Bunchob, Thailand

This place is sweet! Great value for a good location - connected to the MRT and lots of shops. The check-in process was easy, and the person who helped me at the desk was really nice. The rooftop pool is beautiful and has an amazing view! I went for a swim in the evening (~10pm) and the water was perfect temperature. There were still people hanging out so there was a good ambiance, but not too busy. I ordered room service which was really good and delivered quickly. They even have a robot that does some cleaning and delivers room service sometimes! Highly recommend. :)

Allison, United States of America

Fantastic hotel!! Near public transit and food and shopping were right next door!

Karen, United States of America

The pillows are very comfy, I did not wake up with a pain on my neck. The shower is great, strong water flow. Great location.

Noni, Indonesia

location, friendly staffs, swimming pool with view

Jin, United States of America

The location is fantastic, right above the MRT station Orchard Road, lots of shops, bars and restaurants. The view from the rooftop pool was amazing too. The breakfast in the club area had a great selection

Matthew, Australia

everything, start from location until staff and the room. perfect.

Janny, Indonesia

Excellent location and great hospitality! located at the middle of Orchard Road, easy access to MRT, malls, restaurants, food courts, and bars! Loves the beautiful rooftop infinity pool.

Cheryl, United Arab Emirates

The staff were so very kind and helpful and welcoming also.

Susie, New Zealand

Image of the property

Image of the property Image of the property

9.4

Excellent location!
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
Great neighborhood
Highly rated for:
On-site swimming pool
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
On-site swimming pool

What guests loved the most:
“The size and cleanliness of the room. The pool was exceptional and has a spectacular view, and the opening hours was very accommodating.”

Mary United States of America
“ABF is not so good and passenger lifts’ quality is is quite old.”

Bunchob Thailand
“This place is sweet! Great value for a good location - connected to the MRT and lots of shops. The check-in process was easy, and the person who helped me at the desk was really nice.”

Allison United States of America
“Fantastic hotel!! Near public transit and food and shopping were right next door!”

Karen United States of America
“The pillows are very comfy, I did not wake up with a pain on my neck. The shower is great, strong water flow. Great location.”

Noni Indonesia
“location, friendly staffs, swimming pool with view”

Jin United States of America
“The location is fantastic, right above the MRT station Orchard Road, lots of shops, bars and restaurants. The view from the rooftop pool was amazing too.”

Matthew Australia
“everything, start from location until staff and the room. perfect.”

Janny Indonesia
“Excellent location and great hospitality! located at the middle of Orchard Road, easy access to MRT, malls, restaurants, food courts, and bars! Loves the beautiful rooftop infinity pool.”

Cheryl United Arab Emirates
“The staff were so very kind and helpful and welcoming also.”

Susie New Zealand

One of our best sellers in Singapore! Welcoming guests with a beautiful outdoor swimming pool and elegantly furnished rooms, Hotel Jen Orchardgateway Singapore offers direct access to Somerset MRT Station. Guests also enjoy free WiFi access throughout the property.

Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away.

Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.

At Hotel Jen Orchardgateway Singapore, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.

Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Orchard is a great choice for travelers interested in shopping, food and cleanliness.

This is our guests' favorite part of Singapore, according to independent reviews.

This property also has one of the top-rated locations in Singapore! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

This property is also rated for the best value in Singapore! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Jen Orchardgateway Singapore by Shangri-La has been welcoming Booking.com guests since Aug 28, 2014
Hotel chain/brand: Hotel Jen by Shangri-La

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Most Popular Facilities

Free WiFi

Swimming pool

Family rooms

Outdoor pool

Non-smoking rooms

Free parking

Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“location was great”
398 related reviews

“wonderful staff”
165 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free parking available at the hotel

Great area for shopping!

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Jen Orchardgateway Singapore by Shangri-La?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. The room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. The room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Deluxe King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Spacious room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Deluxe Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Spacious room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior King Room with City View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Enjoying city views, this room is fitted with a king bed. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Twin Room with City View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Free parking This elegantly furnished air-conditioned room is for 2 guests. It has carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Enjoying city views, this room is fitted with 2 single beds. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Panorama Club Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Room enjoys stunning views of either Orchard Road, Marina Bay or central business district. Includes Club Lounge benefits. An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted floors, a sitting area and a modern private bathroom with premium toiletries. Includes: - Access to the Club Lounge on the 19th floor which boasts panoramic city views. - Special breakfast buffet at the Club Lounge - Complimentary drinks and snacks all day long - Complimentary evening cocktail daily - One piece of laundry pressing per stay - 2 hour complimentary use of my meeting room suites (reserved in advance) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed Wi-Fi Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Sofa • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe or closet • Coffee machine • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Club King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The private bathroom includes shower facilities and a hairdryer. Club benefits include: - Access to the Club Lounge on the 19th floor which features panoramic city views - Breakfast buffet at the Club Lounge - Complimentary all-day drinks and snacks - Complimentary daily evening cocktail - One piece of laundry pressing per stay - Complimentary use of meeting rooms for up to 2 hours (advance booking is required) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Club Deluxe Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The private bathroom includes shower facilities and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Sofa • View • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Wardrobe or closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Family Room 1 sofa bed and 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The private bathroom includes shower facilities and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • View • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Toilet paper • Sofa bed Free WiFi! Parking: Free! Free public parking is available on site (reservation is not needed). Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Just booked in Singapore 5 properties like Hotel Jen Orchardgateway Singapore by Shangri-La were just booked in the last 15 minutes

4 reasons to choose Hotel Jen Orchardgateway Singapore by Shangri-La

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The staff speaks English

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An Inside Look at Hotel Jen Orchardgateway Singapore by Shangri-La

Right in the heart of the famous Orchard Road, Hotel Jen Orchardgateway Singapore by Shangri-La's energy beats to the rhythm of the city. One of the not to be missed would be the sensational rooftop pool with panoramic views of the Singapore skyline.

Hotel surroundings

–

Closest Landmarks *

Somerset MRT Station
0 miles
Orchard Gateway
0 miles
313@Somerset
0.1 miles
The Centrepoint
0.1 miles
Cineleisure Orchard
0.2 miles
Istana Singapore
0.3 miles
The Paragon
0.3 miles
Plaza Singapura
0.3 miles
Ngee Ann City
0.4 miles
Lucky Plaza
0.5 miles

Restaurants & Markets *

Tekka Centre Market
1.2 miles
Cold Storage Supermarket
0.2 miles

Closest Airports *

Changi Airport
10.6 miles
Hang Nadim Airport
23 miles
Sultan Ismail Airport
26.3 miles

Shopping Nearby – All Within 500 Yards! *

Orchard Road Mall Luxury Shopping Street
Orchard Central Mall Boutique
313@Somerset Mall Shopping Street
Centrepoint Mall Department Store
Cathay Cineleisure Orchard Mall Shopping Street
Mandarin Gallery Luxury Shopping Street
Knightsbridge Singapore Shopping Street

What Travelers Love About This Location

“Jack at the reception was extremely helpful and allowed us to check out a little bit later. The pool area was fantastic. Gym was good. The breakfast was absolut...”

Darri

Iceland

9.5

“Location is very good. Just 5 minutes from MRT. Shops and restaurants are just downstairs. Room was new, fresh and clean. They provide safe and iron in the...”

Tri

Australia

9.5

“Excellent location couldn’t be better. Great boutique hotel”

Christine

New Zealand

9.5

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Makan@Jen

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: Buffet & À La Carte

House Rules Hotel Jen Orchardgateway Singapore by Shangri-La takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 11 years	Can use an existing bed	FREE
0 - 11 years	Can use an extra bed when requested	S$ 90 per child, per night
12+ years	Can use an extra bed when requested	S$ 90 per person, per night

The maximum number of extra beds and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No cribs are available

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Hotel Jen Orchardgateway Singapore by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

“This place is sweet! Great value for a good location - connected to the MRT and lots of shops. The check-in process was easy, and the person who helped me at the desk was really nice. The rooftop pool is beautiful and has an amazing view! I went for a swim in the evening (~10pm) and the water was perfect temperature. There were still people hanging out so there was a good ambiance, but not too busy. I ordered room service which was really good and delivered quickly. They even have a robot that does some cleaning and delivers room service sometimes! Highly recommend. :)”

Allison

United States of America

“The location is fantastic, right above the MRT station Orchard Road, lots of shops, bars and restaurants. The view from the rooftop pool was amazing too. The breakfast in the club area had a great selection”

Matthew

“Excellent location and great hospitality! located at the middle of Orchard Road, easy access to MRT, malls, restaurants, food courts, and bars! Loves the beautiful rooftop infinity pool.”

Cheryl

United Arab Emirates

See all guest reviews for Hotel Jen Orchardgateway Singapore by Shangri-La

Newest Reviews for Hotel Jen Orchardgateway Singapore by Shangri-La

Reviewed: July 19, 2019

Alan
United Kingdom
7.1

Good
- • Leisure trip
- • Couple
- • Club King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Overall standard of room on club floor was poor , with club room facilities on a similar level . At the end of the day it’s a city centre hotel so cannot really complain
Location is great with access to MRT

Stayed in July 2019
Reviewed: July 19, 2019

Anonymous
Brunei
5.8

“Good location but services are not up to standards of a Shangri-La hotel.”
- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
Room was not ready prior to check in time. It took them almost an hour to find a room and check us in. There were no bell boy to assist us on our luggages upon arrival. We need to handle the luggages ourselves and rush cause the hotel do not have a side temporary carpark area for loading.

Stayed in July 2019
Reviewed: July 18, 2019

Mr
France
10

Exceptional
- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 6 nights
- • Submitted from a mobile device
I liked everything
I liked its cleanliness, its efficient and helpful staff, its hotel room with the view, its location with malls at the bottom of the hotel and the metro station. The view from the swimming pool too.

Stayed in July 2019
Reviewed: July 18, 2019

Darri
Iceland
Age group: 25 – 34

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Superior Twin Room
- • Stayed 1 night
We had twin beds and there was like a few cm between them. Not a big deal, but still kind of strange. A little bit difficult to get places to lie or sit at the pool area. Breakfast was very expensive, I would probably only go for it once to experience the feast.
Jack at the reception was extremely helpful and allowed us to check out a little bit later. The pool area was fantastic. Gym was good. The breakfast was absolutely stunning. We travelled for 3 weeks and never did we experience breakfast like this.

Stayed in July 2019
Reviewed: July 18, 2019

Leticia
Philippines
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Rooms were small
Excellent breakfast spread and great location

Stayed in July 2019
Reviewed: July 18, 2019

Margi
New Zealand
7.9

“Enjoyabe stay and recommend.”
- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 5 nights
Room agreed on was not available on check in despite being past the check in time. Given another room to use until our room was available late in the evening. Quite a bit of walking involved from ground floor lobby to room. If not too mobile, ask for a room closer to the lift. Bathroom facilities in the room are glass surrounded with some tiling, and so there s no sound proofing from this area, otherwise room was very quiet.
Excellent location with MRT below hotel and easy access to Orchard Road. Great outdoor pool but over crowded at the weekend. 18th floor had a wonderful view looking towards Marina Bay to the left.

Stayed in July 2019
Reviewed: July 18, 2019

Tri Vic Nguyen
Australia
Age group: 25 – 34
9.6

“Awesome pool, modern hotel, good service and best location.”
- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 3 nights
City view was not actually city view because it was blocked by other buildings. There was no bathtub which could help us to enjoy the hotel more.
Location is very good. Just 5 minutes from MRT. Shops and restaurants are just downstairs. Room was new, fresh and clean. They provide safe and iron in the room as well. Toilet and bathroom was separated which was convenient. Great pool with great view. Staffs are nice and helpful.

Stayed in July 2019
Reviewed: July 17, 2019

Rebecca
Canada

4 helpful votes
10

“Great hotel”
- • Leisure trip
- • Group of friends
- • Superior Twin Room with City View
- • Stayed 2 nights
Amazing stay. MRT station inside the building. Staff friendly and very eager to help!

Stayed in July 2019
Reviewed: July 17, 2019

Than
Myanmar
10

Exceptional
- • Family with young children
- • Superior King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent location!

Stayed in July 2019
Reviewed: July 17, 2019

Anonymous
Italy
10

Exceptional
- • Leisure trip
- • Family with young children
- • Club King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Excelente breakfast...superior location. The swimming pool has an excellent view!

Stayed in July 2019
Reviewed: July 17, 2019

Joanne
Australia

1 helpful vote
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Superior King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast a little on the expensive side...
Roof top pool is the best!

Stayed in July 2019
Reviewed: July 16, 2019

Anonymous
Australia
10

“10/10”
- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were beyond brilliant and kind! It shows how graceful the Singaporean culture is.

Stayed in July 2019
Reviewed: July 16, 2019

Mary
United States of America

2 helpful votes
9.2

Awesome
- • Leisure trip
- • Couple
- • Superior Twin Room with City View
- • Stayed 4 nights
The weekend biking classes in the pool. While it was tucked away in a corner of the pool, the music and instructions was way too loud and doesn't allow for the relaxation I was hoping for. I was trying to swim, but was limited to a smaller section. The
The size and cleanliness of the room. The pool was exceptional and has a spectacular view, and the opening hours was very accommodating.

Stayed in July 2019
Reviewed: July 16, 2019

Caroline
Australia
Age group: 45 – 54
10

Exceptional
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Great location.

Stayed in July 2019
Reviewed: July 16, 2019

Michael
Australia
Age group: 55 – 64

3 helpful votes
8.8

“A hotel in a great location with helpful desk staff and comfortable rooms.”
- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 2 nights
Some of the staff at the pool bar were a bit grumpy making us feel it was a chore to serve us. The timber decking in pool area needs needs replacing, a bit dangerous in places.
The staff at the desk could not be more helpful, very friendly and informative.

Stayed in July 2019

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La

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Hotel Jen Orchardgateway Singapore by Shangri-La

Facilities of Hotel Jen Orchardgateway Singapore by Shangri-La Great facilities! Review score, 8.9

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