Dear Sir, Our resort is in SHAPlus+ certificate number B1673, kindly check with Embassey to Thailand before you travel. The information will be available there. Best regards, Noina Waiya-ath Room Division Manager

Thank you so much for your question and please visit our web for information.

To ease your mind about the transfer to Zeavola Resort. We may recommend booking any flight which will arrive at Phuket before 12:30 hrs Option I: Transfer by joined schedule speedboat rate is THB 2,300.- net per Adult per way, THB 1,150.-net per Child 04 years old under 12 years old per way and Complimentary for child 0 – 3.99 years old • It is an inclusive pick up service from Phuket International airport to pier or any hotels in Phuket to the pier. Please ensure that your flight will arrive at Phuket International airport before 12:30 hrs and the departure flight after 15:00 hrs for the most convenience. • Pick up procedure from the Airport: Our representative will be delighted to assist you upon the arrival. He will be, displaying the sign of your name upon leaving the baggage claim area (outside passenger building). • Please note: pregnant women will not be transported via speedboat as this might endanger the pregnancy. It is highly recommended to take the ferry. • Zeavola reserves the right to amend the departure time or cancel the speedboat service subject to the weather condition. In such a case, we will transfer all guests to/from Zeavola by the scheduled public ferry services. • Join Speedboat Schedule: (it is required minimum of 2 passengers) I. Royal Phuket Marina Pier: Departure time at 14:00 hrs Zeavola: Arrival time at 15:15 hrs II. Zeavola: Departure time at 11:00 hrs Royal Phuket Marina Pier: Arrival time at 12:15 hrs Option II: Private van and Private speedboat from or to Phuket THB 18,500.-net per way per boat for a maximum of 10 people inclusive of luggage. • The private service will be arranged either from Phuket or Krabi. Due to the safety concern and sea condition, The service time is from 06.00 am to 16.00 hrs only. • Please advise the full details of a hotel name in Phuket or Krabi to confirm the transfer arrangement at least 72 hours before arrival. • Payment in full is required to make a reservation. • Last-minute cancellation or no-show, the cost of transfer will be charged as the full amount • Please note: pregnant women will not be transported via speedboat as this might endanger the pregnancy. It is highly recommended to take the ferry. • Zeavola reserves the right to amend the departure time or cancel the speedboat service subject to the weather condition. In such a case, we will transfer all guests to/from Zeavola by the scheduled public ferry • services. Please advise your accept our offer along with full flight details or hotel name in Phuket to confirm the transfer service with us.

So sorry to inform you that the make up services pedicure and hairstyling service can be arranged at the additional cost will be applied.

Dear Team, If clients want to stay in Pool Villa Suite, this room can accommodate 4 adults, with extra charge. Best regards, Noina Waiya-ath Room Division Manager

Our High or Peak period is starting from November - March .

Kindly be informed that our Pool Villa Suite offer One King Size Bed in a Master Bedroom in the upper floor and One Queen size bed in the living area same level with private plunge pool.

We are pleased to inform that some of Our Garden Suite is offered a Twin Beds and this can be requested once you made a reservation.

We regret to inform that our Pool Villa Suite offer One King Size Bed and One Queen size Bed only due to the safety concern child under 12 years old is not permitted to stay in a Pool Villa Suite.