Get the celebrity treatment with world-class service at Polat Palandöken

This 5-star hotel is just 5 minutes’ drive from Palandoken Mountain’s ski lifts. It offers ski lockers, an indoor swimming pool and a fitness centre. WiFi access and parking are free. Polat Palandöken’s spacious, bright rooms have mountain views and a seating area. Each marble, en suite bathroom is stocked with bathroom amenities, a bathrobe and slippers. Doruk Restaurant serves international cuisine including a buffet breakfast. Polat Palandöken’s Bar offers drinks and sandwiches by a fireplace. Guests can enjoy live sports and a selection of beer at Polat Sports Bar. The hotel’s fitness centre has a traditional Turkish hammam and sauna. Free coffee is available in the hotel’s lobby. Erzurum Gar Train Station is 7 km from Polat Palandöken. Guests can reach Erzurum Airport with a 20-minute drive. Staff at the 24-hour reception desk can arrange car rental or airport transport.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Buffet

Free private parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
Bedroom :
1 single bed
and
1 sofa bed
and
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
9.1
Cleanliness
9.6
Comfort
9.3
Value for money
8.2
Location
9.3
Free WiFi
10
High score for Erzurum
Select topics to read reviews:

See what guests loved the most:

  • Mario
    Belgium Belgium
    Great location near mountains with view on city, modern facilities, excellent breakfast buffet, very friendly staff, spacious and comfortable rooms with good quality beds, very clean rooms.
  • د
    Bahrain Bahrain
    الفندق فى منتهى الروعة والجمال..هدوء ..وجميع الموظفين ممتازون ..النادى روعه ..الاطلاله خيال ..اتمني ان ازوره مره اخرى
  • José
    Turkey Turkey
    The location is very good, rooms with nice views to the mountains, the buffet is very delicious

Hotel surroundings

Restaurants
1 restaurant on site

  • Kestane Restaurant
    • Cuisine
      Turkish
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Facilities of Polat Palandöken
Great facilities! Review score, 9.1

Most popular facilities
  • Pool - indoor (kids)
  • Free parking
  • Airport shuttle (free)
  • Fitness centre
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • BBQ facilities
  • Terrace
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Sofa bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Activities
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Children's playground
  • Skiing
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Pool - indoor (kids)
Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Hammam
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian
  • Turkish

House rules

Polat Palandöken takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Cash Polat Palandöken accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Full-board concept includes:

- Open-buffet breakfast

- Non-alcoholic drinks during meals

- Tea time

- Ski lifts belonging to hotel

- Fitness, sauna, Turkish bath and Health Club access

- Free 2-way airport transfer for guests staying 3 nights or more

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Polat Palandöken

  • Polat Palandöken offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Skiing
    • Kids' club
    • Neck massage
    • Steam room
    • Full body massage
    • Swimming Pool
    • Head massage
    • Back massage
    • Fitness
    • Foot massage
    • Massage chair
    • Hand massage
    • Nightclub/DJ

  • Room options at Polat Palandöken include:

    • Twin
    • Family
    • Double
    • Triple
    • Suite

  • Check-in at Polat Palandöken is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Polat Palandöken is popular with guests booking family stays.

  • Polat Palandöken has 1 restaurant:

    • Kestane Restaurant

  • The prices at Polat Palandöken may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Polat Palandöken is 1.3 miles from the centre of Erzurum. All distances are measured in straight lines. Actual travel distances may vary.