Get the celebrity treatment with world-class service at Zanzibar Serena Hotel

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Located on the sea-front of ancient Stone Town, Zanzibar Serena Inn offers 5-star accommodations with a view of the Indian Ocean. There is an outdoor pool with sun loungers, a café and 2 restaurants. Zanzibar Serena Inn offers free private parking. All rooms are decorated with traditional furnishings and feature a satellite TV, mini bar and a tea and coffee maker. Each has a private bathroom with a bath and shower with free toiletries. There is 24-hour room service and free Wi-Fi. The Terrace Seafood Restaurant features an open-air rooftop terrace and has ocean views. International and Swahili dishes are available at the Baharia Restaurant. The Pool Terrace Bar and coffee shop serve a wide selection of drinks, snacks and traditional pastries. Guests can relax and sunbathe poolside or on the beach. Other local activities include swimming, snorkeling, kayaking and diving. House of Wonders is a 5-minute drive away. Zanzibar International Airport and Zanzibar Ferry Terminal are within a 10-minute drive away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Zanzibar Serena Hotel has been welcoming Booking.com guests since May 21, 2012

Property Highlights

Located in the best-rated area in Zanzibar City, this hotel has an excellent location score of 9.6

Breakfast Info

Full English/Irish

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
and
1 king bed
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Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.9
Comfort
8.8
Value for money
7.7
Location
9.6
Free WiFi
8.4
High score for Zanzibar City
Select topics to read reviews:

See what guests loved the most:

  • Bita
    CanadaCanada
    Location and the old world vibe .. the staff were very friendly. Suleiman, the greeter, always welcoming .. and Hawa, housekeeper for our wing was so helpful and attentive.. the staff at the dining room were great too .. breakfast buffet offered a...
  • S
    Saira
    United States of AmericaUnited States of America
    The property was clean and very well maintained. Service was excellent. Staff was welcoming. Managerand staff were very welcoming and did their best to make our stay comfortable.
  • Aisha
    United Arab EmiratesUnited Arab Emirates
    The friendliest staff. They make you feel like you're at home. The hotel has a lovely African vibe to it as opposed to a westernized vibe, which is why I highly recommend you to stay there. Plus, it has an unbeatable view of the ocean, and you can...
  • Dawn
    United States of AmericaUnited States of America
    Staff was very nice and attentive. Food was good and the view was awesome.
  • Jose
    United States of AmericaUnited States of America
    I was picked up on time from the airport with a welcoming sign. I was then welcomed with fresh made Juice and nothing but great smiles as I was checking in. They checked in with me throughout the stay to ensure I was always taken care of. This...
  • Giovanna
    IndonesiaIndonesia
    the Hotel has history and they have kept the old World Charm . Beach front with fabulist views
  • Alex
    United Arab EmiratesUnited Arab Emirates
    The staff is the best thing about the hotel. always extremely friendly and caring 24/7.
  • Bb
    United States of AmericaUnited States of America
    Great location for exploring Stone Town or watching the sunset on the beach. balcony or pool, interesting architecture and furnishings, attentive staff.
  • Saif
    United Arab EmiratesUnited Arab Emirates
    the staff are very friendly and helpful. but unfortunately there was no easy access to the beach. but the rooms are nice
  • Jacob
    United States of AmericaUnited States of America
    the entire property held onto a unique cultural vibe of the many influences of Zanzibar while at the same time having all the modern amenities of a nice clean, professionally run luxury hotel anywhere in the world. All the negative comments in the...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is it possible to go to the beach on foot from the hotel ?

    we are on the beach - the beach is just in-front of the hotel
    Answered on 22 December 2020
  • If we want to keep our room until 1am in the morning (we have a night flight), what would the charge be?

    Dear Esteemed Customer, thank you for your enquiry,please note we can offer a day room at $102 till that time, kindly advise the way forward
    Answered on 14 May 2021
  • May you please kindly advise on the activities that the hotel offers. If none please recommend a place closer to the hotel. Thanks.

    ACTIVITIES ORGANIZED BY THE HOTEL AND FOUND ONLY IN ZANZIBAR Stone town is the historical and cultural heart of Zanzibar (a UNESCO WORLD HERITAGE SI..
    Answered on 14 February 2020
  • Can I have room for 2 persons and anther extra bed for a 3ed person?

    Greetings from Zanzibar. yes we do have the availability - we could make use of the suite adding extra bed at the leaving area. thanks for choosing Serena
    Answered on 11 October 2020
  • When is the best time to visit your property for the perfect beach holiday?

    thank you for your valued question, it is from mid july to September and December to end of February.
    Answered on 17 October 2019
  • Can we have one big double bed instead of twin beds?

    yes that is possible.
    Answered on 13 February 2022
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Baharia
    • Cuisine
      African • British • Indian • Pizza • Seafood • Local • Asian • Grill/BBQ

Amenities of Zanzibar Serena Hotel
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Beach
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Game room
  • Fishing
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Lockers
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment & Family Services
    • Indoor play area
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Mosquito net
    • Wake-up service
    • Heating
    • Car rental
    • Packed lunches
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Infinity pool
    Spa
    • Kids' pool
    • Personal trainer
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Pedicure
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge
    Languages Spoken
    • English

    House rules

    Zanzibar Serena Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Zanzibar Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Please inform Zanzibar Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Zanzibar Serena Hotel

    • Guests staying at Zanzibar Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Full English/Irish

    • Zanzibar Serena Hotel is 1.5 miles from the center of Zanzibar City. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Zanzibar Serena Hotel is popular with guests booking family stays.

    • Room options at Zanzibar Serena Hotel include:

      • Double
      • Twin/Double

    • Zanzibar Serena Hotel offers the following activities/services (charges may apply):

      • Massage
      • Cycling
      • Game room
      • Snorkeling
      • Diving
      • Fishing
      • Canoeing
      • Windsurfing
      • Evening entertainment
      • Beachfront
      • Beach
      • Bike tours
      • Beauty services
      • Walking tours
      • Bicycle rental
      • Cooking class
      • Horseback riding
      • Personal trainer
      • Swimming pool
      • Happy hour
      • Facial treatments
      • Water sports facilities on site
      • Waxing services
      • Live music/Performance
      • Makeup services
      • Themed dinners
      • Pedicure
      • Tour or class about local culture
      • Body treatments
      • Body scrub
      • Spa facilities
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Entertainment staff
      • Yoga classes

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Zanzibar Serena Hotel has 1 restaurant:

      • Baharia

    • Check-in at Zanzibar Serena Hotel is from 2:00 PM, and check-out is until 11:00 AM.

    • The prices at Zanzibar Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.