“The staff at reception were very helpful! I needed to mail something to my home county and this was arranged in a matter of minutes. Also, the breakfasts are wonderful! The rooms are nice, but a bit bland, but this is forgivable.”

“They aim to please😍 A true 5 star hotel ! Loved the spacious entrance of the hotel. The quick service of employees. Elevators are super fast and wide. Room was clean and spacious with view. Bathroom was very beautiful and clean. The breakfast was served as buffet and was great. They offered early breakfast for us at 5 am because our flight was early❤️ I truly loved our stay🥰”

“Allocated in a very nice Hotspot for tourists places in Kiev. ”

“Everything including everything was perfect. My wife had a birthday and every single staff member went out of their way to help making it the perfect experience, which it was. From lobby, elevators to room , swimming pool, the restaurant and of course, the cherry on top, the room itself, everything was squeaky clean and beautiful- pure perfection. The professional English speaking kind, positive personal was one of a kind. From all top 5 luxury stars hotels i visited around around the world including las vegas, Los Angeles, Amsterdam , London And so on, this hotel and experience was in the top 2.”

“Everything was perfect and excellent. Staff are very professional and kind. Location of hotel also excellent. ”

“Nice location comfortable rooms and helpful staff l”

“Stayed at Hyatt for 7 days. All the staff from the door men, receptionist, restaurant, leisure Center were friendly and helpful. Room was clean and the daily house keeping did a great job. Breakfast was excellent with great choice, Asia restaurant was not that expensive in comparison to some of the restaurants we eat in during the week, Quality of the food was very good and staff are very attentive. We brought euros and exchanged these in the hotel currency exchange which when compared to using credit card worked out to be approx the same when all credit card chargers where taken into account. We found Elite Taxi service very good, price given on the phone when booking, type and colour of taxi given, always arrived within 5/10 minutes. Some great restaurants around, Charlotte, Catch, Frou Frou, Redkayaptitsa, Steakhouse.”

“Thank you very much for the great communication and excellent service!”

“Big and no crowds. Nice gym and great pool area. Great Asian restaurant. World class oysters!”

“every thing was great. specially the staff at the restaurant at breakfast, reception, concierge and house made. ”