Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, one mile from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Oak Street Beach is 1.5 miles from the hotel and Chicago Symphony Orchestra is a 11-minute walk away. At the hotel, every room is equipped with a desk. Guest rooms in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. A buffet breakfast is available daily at the accommodation. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Shops at Northbridge and CIBC Theatre. The nearest airport is Midway International Airport, 11 miles from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
9.2
High score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • Khudaverdi
    Azerbaijan Azerbaijan
    The location and breakfast was absolutely amazing. I am always using CitizenM hotel branches in the states.
  • Fatimah
    Saudi Arabia Saudi Arabia
    It was very clean. The location is very good. Decoration is unique and modern.
  • Sarah
    United States of America United States of America
    All the staff was friendly & talkative. We felt very comfortable. Great experience- will be staying at another CitizenM when we travel!

Hotel area info

Restaurants
1 Restaurant On Site

  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of citizenM Chicago Downtown
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Baggage storage
  • Express check-in/out
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
Languages Spoken
  • English

House rules

citizenM Chicago Downtown takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Discover JCB American Express Cash is not accepted citizenM Chicago Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Chicago Downtown

  • The prices at citizenM Chicago Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at citizenM Chicago Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Room options at citizenM Chicago Downtown include:

    • Double

  • citizenM Chicago Downtown is 1,800 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • citizenM Chicago Downtown has 1 restaurant:

    • canteenM - open 24/7

  • citizenM Chicago Downtown offers the following activities/services (charges may apply):

    • Fitness

  • Check-in at citizenM Chicago Downtown is from 2:00 PM, and check-out is until 11:00 AM.