Name: Hyatt Regency Jacksonville Riverfront
Address: 225 East Coastline Drive, Jacksonville, FL 32202, United States of America, 225 East Coastline Drive, Florida, FL 32202, USA
Price range: Prices for upcoming dates start at $129 per night (We Price Match)
Rating: 8.8

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (679)

Hyatt Regency Jacksonville Riverfront

Airport Shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

225 East Coastline Drive, Jacksonville, FL 32202, United States of America –

Traveler photo of Jacksonville

April 19, 2017

Lock in a great price for Hyatt Regency Jacksonville Riverfront – rated 8.8 by recent guests!

to get started.

We were leaving Palm Beach due to Hurricane it was a great hotel it made it comfortable for us under the circumstances

Karen, United States of America

Wonderful location. Clean, professional, friendly staff.

Matthew, United Kingdom

Concierge was extremely helpful. Bell staff actually offered us water as we were leaving and were very nice. Restaurant chefs were fun and on top of it, food was extremely better than I thought it would be so we actually ate there both days. Bar staff were great as well. The view was very nice of the riverfront. The bed linens and bed were so so comfortable you did not want to get out of bed.

Pat, United States of America

I loved the Director Ryan, manager Ria and Dining Manager Crystal. These three turned an trip gone downhill into a trip of a lifetime. The hotel is beautiful and the amenities were also nice. I loved the view of the riverfront. I would recommend to my friends and family. I was treated like royalty once my initial issue was still being resolved.

Emily, United States of America

Great location downtown on the waterfront and a two minute walk to Jax Landing

Thomas, United States of America

Caesar chicken salad and French onion soup were outstanding. Staff was great.

David, United States of America

The place was nice and all but terrible neighborhood and bums hanging outside asking for money in the morning kind of turns you off a little bit

Patrick, United States of America

Comfortable beds, large room, very clean, majestic view on the river.

Márton, Hungary

The thoughtful touches like earplugs bottles of water and fresh coffee. It was also nice that they changed us from two queen size beds to one king-size bed which is what we really needed. The bar in the lobby was nice.

Wendy, United States of America

The view from the room was amazing! A truly great view of Jacksonville!!

Thomas, United States of America

Stay in the Heart of Jacksonville – Great location – show map

One of our top picks in Jacksonville.

This non-smoking Hyatt Regency Jacksonville hotel is adjacent to the St. Johns River and 6 minutes' walk from shops and dining at Jacksonville Landing. Features include a rooftop pool, hot tub, and free WiFi.

All accommodations feature a flat-screen cable TV, iPod docking station, safety deposit box, and desk. A small refrigerator and coffee-making facilities are also provided. Some rooms include a river view.

Guests at the Hyatt Regency Jacksonville Riverfront can stay active in the 24-hour fitness centre. A free shuttle is provided within Jacksonville city centre.

Jaxx Sports Bar serves classic American fare. Trellises Restaurant offers American cuisine in an elegant, yet semi-casual setting.

Guests will be 1 miles from EverBank Field and 14.3 miles from Jacksonville International Airport. Jacksonville Beach is 16.9 miles away.

This property also has one of the top-rated locations in Jacksonville! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

This property is also rated for the best value in Jacksonville! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hyatt Regency Jacksonville Riverfront has been welcoming Booking.com guests since Aug 6, 2012
Hotel Chain : Hyatt Regency

Missing some information? Yes / No

Brilliant!

Most Popular Facilities

Pet Friendly

Free WiFi

Parking

Airport Shuttle

Family Rooms

Non-Smoking Rooms

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests Love...

“wonderful staff”
79 related reviews

“amazing views”
52 related reviews

“location was great”
41 related reviews

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Parking Available On Site

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Children

Sleeps	Room Type
	Executive Suite 1 king bed	Show prices
댴 Private bathroom Room Size: 364 ft² This suite features a seating area with a sofa and dining table. A flat-screen TV, coffee machine, and private bathroom are also included. Room Facilities: Tea/Coffee maker, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Carpeted, Laptop safe, Flat-screen TV, Sofa, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Toilet paper , Walk-in Shower, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Studio 2 queen beds	Show prices
댴 Private bathroom Room Size: 364 ft² This studio features a desk, flat-screen TV, and private bathroom. A coffee machine is also included. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Sofa, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room - Club Lounge Access 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This room has executive lounge access, air conditioning and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment. A sofa is included Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, Executive Lounge Access, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Bathtub - Disability Access 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room has air conditioning, flat-screen TV and tea/coffee maker. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Toilet With Grab Rails, Adapted Bath, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe Queen Room with Two Queen Beds 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room has air conditioning and satellite TV. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room with Bathtub - Disability Access/Non-Smoking 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This triple room has air conditioning, satellite TV and tea/coffee maker. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Toilet With Grab Rails, Adapted Bath, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe King Room (3 Adults) 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This triple room features air conditioning. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Premier King Room 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This double room has air conditioning. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Two Queen Beds and River View 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room has a satellite TV, air conditioning and tea/coffee maker. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, River view, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Premier Queen Room with Two Queen Beds 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room features a tea/coffee maker, satellite TV and air conditioning. A work desk is included. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Studio 1 king bed	Show prices
댴 Private bathroom Room Size: 364 ft² This studio features a desk, flat-screen TV, and private bathroom. A coffee machine is also included. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Sofa, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Junior Suite 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 450 ft² This suite has air conditioning, dining area and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Sofa, Wake-up service, Alarm clock, Dining area, iPod dock, Coffee machine, Towels, Linens, Dining table, Toilet paper , Sofa bed, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room with Roll-In Shower - Disability Access 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room features air conditioning and tea/coffee maker A flat-screen TV with cable is available for the guest's entertainment. Room Facilities: Tea/Coffee maker, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Toilet With Grab Rails, Adapted Bath, Roll-in Shower, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room - Club Lounge Access 2 queen beds	Show prices
댴 Private bathroom Room Size: 250 ft² This quadruple room features a sofa, executive lounge access and air conditioning. A flat-screen TV with cable is available for the guest's entertainment. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, Executive Lounge Access, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Room with Roll-In Shower - Disability Access 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This triple room features air conditioning, sofa and tea/coffee maker. A flat-screen TV with cable is available for the guest's entertainment. Room Facilities: Tea/Coffee maker, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Toilet With Grab Rails, Adapted Bath, Roll-in Shower, Shower Chair, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Terrace Suite 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 250 ft² This suite has air conditioning. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, Towels, Linens, Toilet paper , Sofa bed, Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe King Room with River View 1 king bed	Show prices
댴 Private bathroom Room Size: 250 ft² This triple room features a tea/coffee maker, air conditioning and flat-screen TV. Room Facilities: Tea/Coffee maker, Bathtub, Safe, Pay-per-view channels, TV, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Coffee machine, River view, Towels, Linens, Toilet paper , Shampoo, Conditioner, Body soap, Socket near the bed, Feather pillow, Non-feather pillow Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

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5 Reasons to Choose Hyatt Regency Jacksonville Riverfront

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One of our top picks in Jacksonville

An Inside Look at Hyatt Regency Jacksonville Riverfront

Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from ALLTEL Stadium - home of Jaguars NFL football.

Area Info –

Closest Landmarks

Florida Theatre 0.2 miles
Museum of Science & History 0.4 miles
River City Marina 0.4 miles
Jacksonville Museum of Modern Art 0.4 miles
River City Brewing Company 0.4 miles
Hemming Park 0.4 miles
Jacksonville Maritime Museum Society 0.4 miles
Jacksonville Historical Center 0.4 miles
Alexander Brest Planetarium 0.5 miles
Friendship Park 0.5 miles

Restaurants & Markets

Bold City Brewery Cafe/Bar 0.3 miles
Ruth's Chris Steak House Restaurant 0.7 miles
Intuition Ale Works Cafe/Bar 0.8 miles
The Fresh Market Supermarket 1.5 miles
Publix Super Market at Riverside Supermarket 2.5 miles
Restaurant Orsay Restaurant 5.4 miles

Closest Airports

Jacksonville International Airport 11.8 miles

What Travelers Love About This Location

“The location and breakfast buffet”

town528

United States of America

“GREAT AND FRIENDLY STAFF, THE BEST HOTEL IN LONG TIME.”

Arlis

United States of America

“Everything was more than what I expected.”

Kimberly

United States of America

Are you missing any information about this area? Yes / No

Brilliant!

2 Restaurants On Site

Trellises Restaurant

Food: American

Open for: Breakfast, Lunch, Dinner
Jaxx Sports Bar

Food: American

Open for: Dinner, Cocktail hour

Good to Know Hyatt Regency Jacksonville Riverfront takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! Up to two children under 18 years stay free of charge when using existing beds.

Any additional older children or adults are charged USD 25 per person per night when using existing beds.

One older child or adult is charged USD 25 per night in an extra bed.

Cribs are not available.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Residence Inn by Marriott Jacksonville South Bartram Park has a location score of 9.8

#17 out of 108 hotels in Jacksonville, based on 21,467 verified guest reviews.

The Fine Print

Contact hotel for details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for Hyatt Regency Jacksonville Riverfront

Newest Reviews for Hyatt Regency Jacksonville Riverfront

September 20, 2017

Business
United States of America
7.9

“Adequate for overnight business trip”
- • Business trip
- • Solo traveler
- • Queen Room with Bathtub - Disability Access
- • Stayed 1 night
눉The room was very nice/comfortable. Location was okay for conference but mediocre in comparison to possibilities. Hotel shuttle and parking expenses are out of proportion to hotel location, amenities, quality.
September 13, 2017

Karen
United States of America
10

“Thank you”
- • With a pet
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눇We were leaving Palm Beach due to Hurricane it was a great hotel it made it comfortable for us under the circumstances
September 11, 2017

Noland
United States of America
2.5

“Horrible”
- • Leisure trip
- • Solo traveler
- • Queen Room - Club Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
눉Staff is horrible.
눇Possibly the worst hotel in Jacksonville.
September 11, 2017

Paula
Chile
7.5

Good
- • Family with young children
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
눉The hotel was nice, but steak restaurant was extremely expensive and the food was not good.
September 11, 2017

Shervin
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Queen Room with Roll-In Shower - Disability Access
- • Stayed 1 night
눇Great and Perfect
September 9, 2017

Holiday
United States of America
10

“It was pleasant”
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Too many dogs
September 9, 2017

Anonymous
United States of America
7.9

“too much money for 12 hours of stay...greedy hotel”
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉No free parking and price gouging for hurricane evacuees. Like you did with me and my family. Never been to a hotel that you so much and and still get charged for everything..first and last stay at this hotel.
September 6, 2017

Matthew
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눇Wonderful location. Clean, professional, friendly staff.
September 6, 2017

Anonymous
United States of America
4.2

“Grimy”
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
눉Dirty, people up all hours of the night in the halls playing music smoking and drinking and fighting. Not just one group spread out through the hotel. Handful of trouble makers on the rooftop pool harassing people. Place sucked.
눇Location
September 5, 2017

Pat
United States of America
10

“Excellent place to stay if you have an event or conference in the area.”
- • Leisure trip
- • Couple
- • Deluxe King Room with River View
- • Stayed 2 nights
눉We had a do not disturb sign on our door and we got fresh towels from the housekeeping service and coffee and advised we did not need service. When we got back we took the do not disturb sign off the door because we were expecting a bar delivery. An older housekeeping staff person literally opened our door without knocking. I said can I help you as she was scattering away? She said she saw the do not disturb tag removed so she thought we wanted service. This was very unsettling for us to know she would just go in without knocking because the sign was not there. Hopefully this was a one time mistake. The Landing was a huge disappointment filled with homeless people and everything in that area was run down or out of business. Wish there had of been a spa place inside the hotel as the nearest one was 15 minutes away. It would be nice if one room could be turned into a two room spa. We were offered a massage arrangement in our room but that would have been crowded and not relaxing for us with the TV on and my husband just sitting there and wouldn't have given us the full pampered result.
눇Concierge was extremely helpful. Bell staff actually offered us water as we were leaving and were very nice. Restaurant chefs were fun and on top of it, food was extremely better than I thought it would be so we actually ate there both days. Bar staff were great as well. The view was very nice of the riverfront. The bed linens and bed were so so comfortable you did not want to get out of bed.
September 5, 2017

Peggy
United States of America
5.8

“It's like sleeping at a huge convention center.”
- • With a pet
- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉Too many add on charges and restaurant prices too high for this hotel that was overly busy & crowded. 24/7 Too many loud people, especially with young kids left to run rampant throughout the hotel- running, yelling making it feel more like a busy playground with high price food and parking.
눇Staff in restaurant and registration
September 5, 2017

Emily
United States of America
10

“A Bad Trip Turned upside Down”
- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
눉Initially, I booked through booking. com to take my daughter on vacation for her 5th birthday, what booking.com fails to mention is that you have to pay 25.00 daily for valet on top of a 50.00 daily incidental fee for the room itself. To my surprise, I was charged almost double what I booked for and did not know until I reached the property. the front desk clerk was not helpful in explaining the additional fees, and just charged my card. I was so upset at first that I decided to end my 4 day stay down to one. It was not until I talked to the manager Ria the next day that I got more information about the fees and found that the clerk who seemed to be unhelpful had billed me additional charges, that are still currently on my card. My main concern was what if I did not have the funds, my trip would have been a total lost, not to mention initially she didn't put me in a river view as I requested. My card still has almost 900 worth of charges, still pending for refund. If it had not been for the Wonderful Director Ryan making my experience a pleasant experience I would be filing a complaint with Corporate and the BBB.
눇I loved the Director Ryan, manager Ria and Dining Manager Crystal. These three turned an trip gone downhill into a trip of a lifetime. The hotel is beautiful and the amenities were also nice. I loved the view of the riverfront. I would recommend to my friends and family. I was treated like royalty once my initial issue was still being resolved.
September 5, 2017

Lorne
United States of America
7.5

“Nice but noisy.”
- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉Parking was rather expensive. Noise from hallway was disruptive.
눇Great location.
September 5, 2017

Anonymous
United States of America
7.5

Good
- • Leisure trip
- • Group of friends
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
눉Everything was good
눇Nice clean and the view is awesome
September 5, 2017

Thomas
United States of America
9.5

“We enjoyed the Hyatt very much”
- • Leisure trip
- • Couple
- • Deluxe King Room with River View
- • Stayed 1 night
- • Submitted from a mobile device
눉Nothing
눇Great location downtown on the waterfront and a two minute walk to Jax Landing

Hyatt Regency Jacksonville Riverfront

Stay in the Heart of Jacksonville – Great location – show map

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

5 Reasons to Choose Hyatt Regency Jacksonville Riverfront

See availability Area Info – Great location - show map

Closest Landmarks

Most Popular Landmarks

Restaurants & Markets

Closest Airports

What Travelers Love About This Location

Trellises Restaurant

Jaxx Sports Bar

See availability Facilities of Hyatt Regency Jacksonville Riverfront Great facilities! Review score, 8.8

Most Popular Facilities

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Cleaning Services

Business Facilities

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Facilities of Hyatt Regency Jacksonville Riverfront Great facilities! Review score, 8.8

Good to Know Hyatt Regency Jacksonville Riverfront takes special requests – add in the next step!