Please note that the credit card used to book the reservation must be presented upon check-in, along with a photo ID for verification. The name on the reservation must match the name of the guest who is checking in. If guest is unable to provide the credit card for verification, a credit card authorization form must be sent to the resort by the cardholder prior to check-in, or an alternative credit card must be presented along with a photo ID matching the cardholder name for verification. Failure to provide valid payment could result in the cancellation of the reservation. Any advance deposit previously collected on the credit card used to book the reservation will be refunded to the card on file and payment will be obtained on the credit card presented by the guest at check-in. Please note that a daily maid service is not provided. Deluxe room accommodations are located in a separate building, away from other room types.

Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.

Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.