We booked a room for a big dance conference that is held each year. We left for our weekend (coming from Tennessee) with a huge winter storm heading that way. The hotel went above and beyond to help us out and even helped us with a late checkout and let us check out with a refund for the next two days that we had booked without charging us anything. They could've charged us for the room but instead did the right thing and helped us solve a problem to leave early to beat the winter storm and get back to Tennessee safely. They did this with no strings attached. Everyone that I knew at the conference that stayed at the Winston Salem Marriott had the same experience with their customer service. It is hard to find great customer service these days and they were above and beyond excellent!!

Meredith ABD

Did not have breakfast. Location was great with a good view,.

George ABD

Honestly speaking and making things as simplistic as possible. Marriott has never failed with me when it comes to hospitality and taking care of their guests. I had a top floor city view this time and it was a beautiful site to catch the sunset one way while viewing a storm off to the distance in the other direction. Had reservations for dinner downstairs at Butcher and Bull. That was delicious, the Lamb chops were delicious as well as the Salmon. Great wine selection also. Overall great experience.

Maurice ABD

Modern slick look design. No carpet! Restaurant on-site.

Ely ABD

I enjoyed the short walk to the convention center. Clean rooms and comfort of the bed pillows and overall room Temps using climate controls.

Michelle ABD

The location is great - central to everything, and our room felt freshly renovated with clean, modern finishes and interesting design touches. The bed was comfortable, the shower was nice, and the staff was incredibly friendly.

Jessica ABD

The staff at the front desk were very helpful and friendly. The location was only about six blocks from the work location, which was nice. The parking was close. Just across the street and there was a covered walkway to get to it. The bed was super comfortable, and I LOVED the lavender pillow spray. That really made my night and I slept deeply regardless of the constant sound of the elevator going up and down.

Tahrah ABD

I was fine but it needed to be ordered from a menu and paid for. Good though, -worth it.

Mason ABD

Very clean hotel. Location was perfect. Food within walking distance

Trenee ABD

The staff was amazing. Despite being there during a tropical storm, they went out of their way to be helpful. Also, the food and service at the restaurant was some of the best I have ever experienced. everything was clean and well kept. I loved my comfy bed and beautiful shower. even the room temperature was perfect for me.

Tammy ABD