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Offering an outdoor pool and a restaurant, Cayena-Caracas is a gorgeous, modern hotel located in Caracas. It features excellent views of the city and El Avila Mountain. The elegant neo-clasical rooms are equipped with exquisite Italian bed linens; an espresso coffee machine and luxury toiletries. The popular Centro San Ignacio Shopping Center, which offers a variety of shops and restaurants, is just 0.6 mi from Cayena-Caracas. Country Club Golf Course can be reached in a 5-minute walk. The city’s historic center is just 10 minutes away by car, while Simon Bolivar International Airport is a 30-minute drive from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Continental, Italian, Vegetarian, Gluten-free, American

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.5
Cleanliness
9.8
Comfort
9.8
Value for money
9.0
Location
9.7
Free Wifi
10
High score for Caracas
Select topics to read reviews:

Guests who stayed here loved

  • Diego
    United States of America United States of America
    It would be easier to write what I did not like about this property. Which is basically nothing. It is a beautiful extremely secure safe hotel. Caracas is not tourist, friendly but this hotel will make your stay in Caracas feel like a normal...
  • Gisela
    United States of America United States of America
    Wonderful place , staff and location. Top security.
  • Spadaro
    Venezuela Venezuela
    Todo, maravilloso. 5 estrellas quedaron cortas. El desayuno excelente, la atencion maravillosa, la habitacion impecable.

Hotel area info

Restaurants
1 Restaurant On Site

  • Sereno
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian

Amenities of Cayena-Caracas
Great facilities! Review score, 9.5

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Soundproof rooms
  • Elevator
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
Cayena-Caracas takes special requests – add in the next step!

Check-in
From 15:00 to 16:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
$92 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

For Venezuelan citizens: all nonrefundable and prepaid reservations, no-shows or any other cancellation charge will be deducted from the CADIVI quota.

Please note that all reservations must be previously paid in USD and are nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cayena-Caracas of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Cayena-Caracas

  • Cayena-Caracas is 3.7 miles from the center of Caracas. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Cayena-Caracas include:

    • Double
    • Suite

  • Check-in at Cayena-Caracas is from 3:00 PM, and check-out is until 12:30 PM.

  • Cayena-Caracas offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Spa facilities
    • Swimming pool
    • Yoga classes

  • Cayena-Caracas has 1 restaurant:

    • Sereno

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Cayena-Caracas is popular with guests booking family stays.

  • The prices at Cayena-Caracas may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.