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Offering an outdoor pool and a restaurant, Cayena-Caracas is a gorgeous, modern hotel located in Caracas. It features excellent views of the city and El Avila Mountain. The elegant neo-clasical rooms are equipped with exquisite Italian bed linens; an espresso coffee machine and luxury toiletries. The popular Centro San Ignacio Shopping Center, which offers a variety of shops and restaurants, is just 0.6 mi from Cayena-Caracas. Country Club Golf Course can be reached in a 5-minute walk. The city’s historic center is just 10 minutes away by car, while Simon Bolivar International Airport is a 30-minute drive from the hotel.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.9)

Breakfast Info

Continental, Italian, Vegetarian, Gluten-free, American

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.9
Facilities
9.6
Cleanliness
9.9
Comfort
9.9
Value for money
9.0
Location
9.9
Free WiFi
10
High score for Caracas
Select topics to read reviews:

See what guests loved the most:

  • David
    VenezuelaVenezuela
    Las instalaciones del hotel son hermosas, la atención del personal es muy buena, el desayuno estaba perfecto
  • Teodoro
    ColombiaColombia
    El diseño de las habitaciones muy especial, amplitud en el baño y limpieza total. el personal de recepción amable, el desayuno no estuvo como lo esperábamos, muy lento el servicio.

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant #1

    No additional info available

  • Sereno Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner

Amenities of Cayena-Caracas
Great facilities! Review score, 9.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • 2 restaurants
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Slippers
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Cayena-Caracas takes special requests – add in the next step!

Check-in

From 3:00 PM to 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
$92 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

No age restriction for check-in. (Only children 1 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Cayena-Caracas accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

For Venezuelan citizens: all nonrefundable and prepaid reservations, no-shows or any other cancellation charge will be deducted from the CADIVI quota.

Please note that all reservations must be previously paid in USD and are nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cayena-Caracas of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Cayena-Caracas

  • Cayena-Caracas is 3.7 miles from the center of Caracas. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Cayena-Caracas include:

    • Double
    • Suite

  • Check-in at Cayena-Caracas is from 3:00 PM, and check-out is until 1:00 PM.

  • Cayena-Caracas offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Spa facilities
    • Swimming pool
    • Yoga classes

  • Yes, Cayena-Caracas is popular with guests booking family stays.

  • The prices at Cayena-Caracas may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Cayena-Caracas has 2 restaurants:

    • Restaurant #1
    • Sereno Restaurant

  • Guests staying at Cayena-Caracas can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Gluten-free
    • American
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.