Name: The Ritz-Carlton St. Thomas
Address: 6900 Great Bay, 00802 Benner, US Virgin Islands, 6900 Great Bay, Saint Thomas, 00802, US Virgin Islands
Price range: Prices for upcoming dates start at £755 per night (We Price Match)
Rating: 5.7

Info & prices
Facilities
House rules
Guest reviews (14)

Resort The Ritz-Carlton St. Thomas

Beachfront · Private beach. Property is on or next to a beach and has a paid private beach.

6900 Great Bay, 00802 Benner, US Virgin Islands – Good location - show map

A seating area at The Ritz-Carlton St. Thomas

The building in which the resort is located

A restaurant or other place to eat at The Ritz-Carlton St. Thomas

A balcony or terrace at The Ritz-Carlton St. Thomas

A television and/or entertainment centre at The Ritz-Carlton St. Thomas

A view of the pool at The Ritz-Carlton St. Thomas or nearby

A bathroom at The Ritz-Carlton St. Thomas

A kitchen or kitchenette at The Ritz-Carlton St. Thomas

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The Ritz-Carlton St. Thomas has a restaurant, outdoor swimming pool, a fitness centre and bar in Benner. All rooms boast a flat-screen TV with cable channels and a private bathroom. The accommodation features room service, an ATM and organising tours for guests.

At the resort, rooms have a balcony. The rooms will provide guests with a fridge.

The Ritz-Carlton St. Thomas offers a continental or buffet breakfast.

At the accommodation guests are welcome to take advantage of a hot tub.

Free private parking and a business centre are available, as well as a 24-hour front desk.

We speak your language!

The Ritz-Carlton St. Thomas has been welcoming Booking.com guests since 15 Jun 2011.
Hotel chain/brand: The Ritz-Carlton Company, L.L.C

Distance in property description is calculated using © OpenStreetMap

Missing some information?

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Most popular facilities

1 swimming pool

Bar

Beachfront

Private beach area

ATM: Need cash? This property has an ATM machine on site.

Guests love...

Breakfast info

Continental, American, Buffet

Free WiFi

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Hot tub/jacuzzi

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at The Ritz-Carlton St. Thomas?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room type
Max adults: 4	Guest room with two double beds, balcony and resort view 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Guest Room with King Bed, Balcony and Ocean View 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Guest room with king bed, resort view and balcony 2 double beds and 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Guest Room with Two Double Beds, Balcony and Ocean View 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Ocean View Balcony, Club level, Guest room, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Resort View Balcony, Club level, Guest room, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Ocean View, Club level, 1 Bedroom Executive Suite
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Ocean View, 1 Bedroom Executive Suite, 1 King, Sofa bed 1 extra-large double bed and 1 sofa bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Resort View, Club level, Guest room, 2 Double, Balcony 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Ocean Front, Club level, 1 Bedroom Suite, Balcony
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Ocean View Balcony, Club level, Guest room, 2 Double 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Resort View, Guest room, 1 King, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Ocean View, Guest room, 1 King, Ocean view, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Resort View, Guest room, 2 Double, Balcony 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Ocean View, Guest room, 2 Double, Balcony 2 large double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club Oceanfront, Club level, 1 Bedroom Suite, Balcony
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Ocean View, Guest room, 1 King, Ocean view, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Ocean View, 1 Bedroom Executive Suite, 1 King, Sofa bed 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club Ocean View, Club level, 1 Bedroom Executive Suite 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Club Resort View, Club level, Guest room, 2 Double, Balcony 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Ocean View, Guest room, 2 Double, Balcony 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club Ocean View Balcony, Club level, Guest room, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Club Ocean View Balcony, Club level, Guest room, 2 Double 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club Ocean Front Balcony, Club level, Guest room, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club Ocean Front, Club level, 1 Bedroom Suite, Balcony
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club Resort View Balcony, Club level, Guest room, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Club Oceanfront, Club level, 1 Bedroom Suite, Balcony
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Resort View, Guest room, 1 King, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Resort View, Guest room, 2 Double, Balcony 2 large double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Club Ocean Front Balcony, Club lounge access, Guest room 2 large double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children

Property surroundings

–

What's nearby *

Saint Thomas Skyride
5 miles
Trunk Bay
5.3 miles
Charlotte Amalie Harbor
6.4 miles

Restaurants and markets *

Zest Market
0 miles
Caribbean Fish Market Restaurant
0.1 miles
Moe's Supermarket
1 miles
Island Time Pub Cafe/bar
2 miles

Closest airports *

Cyril E. King
8.6 miles
Virgin Gorda Airport
28.2 miles
Benjamin Rivera Noriega Airport
30.1 miles

All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

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4 restaurants on site

Bluewater

Cuisine: Seafood

Open for: Dinner

Alloro

Cuisine: Italian

Open for: Dinner

Coconut Cove

Cuisine: Caribbean

Open for: Lunch, Dinner

Sails

Cuisine: American

Open for: Lunch

House rules The Ritz-Carlton St. Thomas takes special requests - add in the next step!

Check-in

From 16:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club JCB Discover The Ritz-Carlton St. Thomas accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for The Ritz-Carlton St. Thomas

Newest reviews for The Ritz-Carlton St. Thomas

Reviewed: 11 February 2020

Katie
United States
1.0

“Beautiful weather, NOT WORTH THE MONEY AT ALL.”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted via mobile
The timing and the AMOUNT of staff was awful. They were at FULL CAPACITY w about 70% staff. You waited for everything!! NOT RITZ STANDARDS. I spent $11k just to wait 2 hours after ordering to get my food. Have to beg the pool attendants for a menu, and then get nickel and dimed after not expecting to be charged for things. Kid pool NOT open, so kids running rampant all over the place.
Staff was nice

Stayed in February 2020
Reviewed: 13 February 2019

Maureen
United States

2 helpful votes
8.3

“Beautiful site. Would recommend”
- • Leisure trip
- • Couple
- • Stayed 11 nights
- • Submitted via mobile
Price still high for lack of services
The beach location. Having access to resident restaurAnt

Stayed in February 2019
Reviewed: 19 December 2018

Vanessa
United States

4 helpful votes
4.6

“We had no idea that this property is the damaged Ritz Carlton. Very inadequate.”
- • Leisure trip
- • Couple
- • Stayed 4 nights
The pool area was nice, but there was no staff to maintain. Therefore, used towels, trash, etc, lingered until picked up by cleaning crew at night. In addition, there are still no facilities, such as restaurant, pool bar. You have to walk to the timeshare side in order to get any services, about a 5-10 minute walk.
The room we stayed in was recently updated due to the hurricane. However, there is definite wear and tear noted on the doors, window, and the roof over the patio was not even finished yet.

Stayed in December 2018
Reviewed: 12 December 2018

Malgorzata
United States

2 helpful votes
5.0

“Wouldn’t stay there again”
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted via mobile
Hated the bed. Service almost non existent. Waiting for shampoo 2h. My Philips Sonicare toothbrush for $210 suddenly broke after cleaning lady came 3rd time (no, not the battery, the toothbrush is dead!). I understand there were 2 hurricanes last year but the hotel and rooms need updating, some things are just old, not hurricane broken. If you want a nice beach then you have to travel by taxi, ferry, taxi again to St. Johns beaches. Wouldn’t stay there again.
Liked the food in beach restaurant, beach is quite nice but nothing close to St, Johns beaches.

Stayed in December 2018
Reviewed: 6 December 2018

Roberto
Brazil

1 helpful vote
5.0

“It was not the best choice and I will not return it for sure!”
- • Leisure trip
- • Couple
- • Stayed 3 nights
Hotel expensive for what it offers, staff not very responsive, some people very cold, obviously not all. I find it very expensive for what it offers, the cost of the breakfast is abusive USD $ 35 PP. I recommend you look for cheaper options even if you do not stay on the beach, small but charming hotels that do not belong to famous networks, you will feel better received and with the money left over you can enjoy a great dinner or anything else you wish
Beaches Internet speed

Stayed in December 2018
Reviewed: 31 October 2018

Anonymous
United States
5.0

“Shocking surprise from Booking.com - Mess and dissappointed!!!!”
- • Leisure trip
- • Group
- • Stayed 2 nights
- • Submitted via mobile
At the time of booking, your website displayed photos of the Ritz Carlton resort, which I now know were taken before the hurricanes hit St Thomas in September 2017. When I arrived at the hotel on Friday (26th), the normal entrance was closed and I was directed down some stairs to the entrance of St Thomas Great Bay Resort. The receptionist then told me that a number of the facilities including the spa, drinks service at the pool, tennis court and restaurants were all closed and that the hotel was under construction. I told her I had no knowledge of this at the time of booking. I tried to find alternative accommodation at that stage but there was nothing available in st Thomas for dates i was visiting st Thomas. In order to get to my hotel room, I had to walk past a number of signs saying “construction zone” and “danger”. A number of the doors were dilapidated and it appeared as if the resort was empty. When I got to my room, I noticed a number of the facilities that a mid range hotel would have, were not present (for example there was no bottled water, coffee or tea or bath robes). Wandering around the resort, you can clearly tell that it is in construction, there were construction workers on every roof the whole time during our stay and their tools at time were very noisy. There were ladders, rubble and construction tools throughout the whole resort. The resort seemed like a ghost town. We were later told by staff that the only people staying there were the construction workers and some government staff helping with post hurricane efforts. The staff were very surprised that we weren’t alerted to the status of the hotel and the fact that it was in construction and that a number of facilities weren’t available, at the time of booking. The standard of the accommodation and facilities were drastically different.
Views and beaches - renting boat to visit BVI

Stayed in October 2018
Reviewed: 24 October 2018

Amy
United States

2 helpful votes
5.8

“Beautiful property but wait for construction from hurricane to be completed”
- • Business trip
- • Couple
- • Stayed 2 nights
- • Submitted via mobile
Lighting due to some areas closed could have been better . Felt decilated and almost closed . No one around . Made it feel unsafe .
Entire property is under construction due to the hurricane . Amenities are affected . No room service, no pool service , hard to get around with all construction going on . Definitely a beautiful property when up and running at full capacity .

Stayed in October 2018
Reviewed: 23 October 2018

Anonymous
United States
2.9

“It was horrible.”
- • Leisure trip
- • Couple
- • Stayed 3 nights
It was horrible. The hotel was undergoing renovation and basically was not functional at all. since workers were working everywhere, it was very noisy. the pools were open but without any service at the pool. I do not know how they can accept guests at that condition with the full price!!!!! I booked that hotel for 3 nights but we decided to leave after first night to save the reset of our vacation. Not only we lost our money but also it destroy one day of our short vacation.
nothing

Stayed in October 2018
Reviewed: 10 October 2018

James
United States
5.8

“below average for price paid.”
- • Business trip
- • Couple
- • Stayed 4 nights
No bar service at pool or beach. Limited lunch and dinner menu. hotel side closed down during my stay and was forced to go to residential side, but was not told of this at check in. no coffee delivered to my room as I asked, despite wanting to charge me $6 for coffee capsules.
view from the beach, but it was not maintained or cleaned.

Stayed in October 2018

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Resort The Ritz-Carlton St. Thomas

Most popular facilities

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Activities:

Availability

Property surroundings

What's nearby *

Restaurants and markets *

Closest airports *

Bluewater

Alloro

Coconut Cove

Sails

See availability Resort facilities of The Ritz-Carlton St. Thomas

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Activities

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Internet

Parking

Pool and wellness

Reception services

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See availability House rules The Ritz-Carlton St. Thomas takes special requests - add in the next step!

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Resort facilities of The Ritz-Carlton St. Thomas

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