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Set in the centre of Hanoi, Alisa Hotel & Spa is situated 400 metres from Thang Long Water Puppet Theater and less than 1 km from Hoan Kiem Lake. The property is located less than 1 km from Trang Tien Plaza, 2.9 km from Ha Noi Railway station and 3.2 km from Imperial Citadel. The accommodation offers a 24-hour front desk, airport transfers, an ATM and free WiFi throughout the property. At the hotel all rooms have air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. At Alisa Hotel & Spa rooms are fitted with bed linen and towels. The accommodation offers 4-star accommodation with a hot tub. Popular points of interest near Alisa Hotel & Spa include Hanoi Old City Gate, Hanoi Opera House and St. Joseph Cathedral. The nearest airport is Noi Bai International Airport, 24 km from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.1


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 extra-large double bed
2 extra-large double beds
2 extra-large double beds
1 single bed
and
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.1
Cleanliness
8.3
Comfort
8.4
Value for money
8.6
Location
9.1
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Naoise
    Ireland Ireland
    Location is amazing. This was our second time staying here after we did a halong bay cruise. Hotel were very accommodating and allowed us to keep our luggage there. Room was lovely. The staff were very nice especially the two men on the door/front...
  • Naoise
    Ireland Ireland
    The location is great at this property. So close to everything. Can walk everywhere. The rooms are comfortable and value for money good. They allowed us to store our bags when we went to halong bay.
  • Larisa
    Australia Australia
    Staff were very friendly and went above and beyond to get us a Grab service to go to Axeon shopping mall. Overall, this place is great for us.

Hotel surroundings

Facilities of Alisa Hotel & Spa
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Laundry
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Tumble dryer
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Fireplace
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules

Alisa Hotel & Spa takes special requests - add in the next step!

Check-in

From 13:30 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Mastercard Visa JCB Cash Bankcard Alisa Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alisa Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Alisa Hotel & Spa

  • Alisa Hotel & Spa is 600 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Alisa Hotel & Spa is from 13:30, and check-out is until 12:00.

  • Alisa Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Spa facilities
    • Walking tours
    • Foot massage
    • Tour or class about local culture
    • Back massage
    • Bicycle rental
    • Head massage
    • Bike tours
    • Spa/wellness packages
    • Cooking class
    • Couples massage
    • Neck massage
    • Full body massage

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Alisa Hotel & Spa on this page.

  • The prices at Alisa Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Alisa Hotel & Spa include:

    • Triple
    • Family
    • Twin
    • Double
    • Suite