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The morning breakfast was superb! I had the luxury of tasting all the seven Vietnamese specialties on the menu - one different specialties for each different day together with a set of American breakfast. The location of the hotel itself at the heart of the Old Quarter afforded me the advantage of easy access to the vibrant activities of the neighbourhood. The hotel staffs were very friendly and always ready to serve and answer any query to the best of their ability. This gave me the assurance that I would be well taken care of.

The staff is so kind and friendly. They really made sure that our stay in Hanoi was perfect and they helped us with everything. They booked a tour to Halong Bay for us, we even could leave our luggage at the hotel for two ways when we were headed up to North Vietnam. Located in the old quarter, only a few minutes away from the Ngoc Son Temple and every other sight in the old quarter reachable by foot. The breakfast was incredible with a huge variety of salty and sweet options as well as fresh fruits or freshly prepared Pho.

the service was exceptional. Eric took special care to ensure we were comfortable during our stay and even after check out, helping to ensure we could successfully continue the next leg of our vacation in Vietnam. He also gave us great recommendations for things to do and places to eat at in the Old Quarter. The location of the hotel was also great, close to Train Street, Hoan Kiem Lake, and many cafes/restaurants. We loved our stay at La Storia Ruby and highly recommend booking here to visit Hanoi.

There was not a single thing I didn't like about this property - the staff were very friendly and helpful, the room was very cozy and spacious, the breakfast buffet was excellent and everything was well maintained. The location was perfect as well - not far from the Old Quarter, but at the same time not crowded and extremely quiet, with lots of great restaurants and cafes nearby! It also had a decent gym, which is rare for hotel in Hanoi. It was by far the best hotel I have ever stayed in Hanoi.

Excellent value for money hotel in the Old Quarter area next to the lake. Anna & Ocean & their team make this hotel outstanding in customer service. On check in Anna walked us across the street & ordered pho for us from a local Vietnamese restaurant. Ocean organised a limo bus to our next destination. We have tried other hotels in the area & have been disappointed we were not stayi ng at Bonsella. We look forward to our next visit to Hanoi & staying at Bonsella Hotel.

The best place to spend some days in Hanoi. Great location in the heart of the old quarter. Spotless room. Everything well organized. The best of the hotel is its staff; they are really friendly, professional and helpful. Our experience has been great thanks to them. They do their best to give you the best experience. Always with a great smile. At the beginning our idea was to spend here 1 night ... finally we stayed here 5 nights ! Thanks to them we felt like at home. Highly recommended

We had an amazing stay at Hanoi Emerald Waters Hotel Valley. Jerry, Kim and all the staff members were very helpful and made sure we have a comfortable stay in their city. They provided us with early check-in and breakfast on the day of arrival as we had morning flight. Guided us on all the routes and excursions we can visit. Location is the best as it’s in old quarter and major attractions are just walking by. We would strongly recommended to stay with them! -Ayushi & Pratyush

I stay often in Hanoi and like to try new hotels. In my search for the best, my friends make recommendations and I then check them out. Most hotels I have tried are good. The main points I look for are bed comfort and are they clean. May De Ville Premier that I have stayed at offer excellent bedrooms, white and bright and clean with great locations throughout old quarter you can safely say they offer good value accommodation.

This smoke-free environment provides guests with all the comforts of home, including comfortable beds, a variety of amenities, and friendly staff. The hotel is conveniently located near many attractions, such as Hoan Kiem Lake and the Old Quarter, so you can easily explore the city. Plus, their on-site restaurant serves up delicious Vietnamese cuisine, so you can enjoy a truly authentic Hanoi experience.

Everything was perfect. The hotel is well located in the old quarter, the room fully satisfied our expectations, breakfast was delicious. I would recommend this hotel to everyone travelling to the north of Vietnam. Anna the host and her staff really made the difference! They arranged for us several trips from Hanoi (Halong bay, Sapa, Quang phu Cau) even with a very short notice. It felt like home

best hotel near old quarter in hanoi! 1. services that staffs give were perfect and kind. all of my family felt that we were treated so well. 2. just walk a pedestrian overpass in front of the hotel and you can be in old quarter. 3. our room was sooooo clean and big enough 4. breakfast was delicious so we didnt need to have a breakfast outside

Great central location in Hanoi Old Quarter close to shops and restaurants. Authentic Vietnam experience. the staff were friendly and super helpful. breakfast was in a sister hotel just round the corner and was excellent. loads of choice and freshly-prepared to order on top of a varied buffet. The room’s washer/dryer was a great facility.

A cute little gem in Hanoi. I and my friend stay at Luxury old quarter hotel for 2days and this is the perfect stay. The location is unbeatable, easy to go everywhere. I love the breakfast also. And thank to the all front desk staff especially Mr. Huy the GM who help me to arrange the airport transfer and make everything gonna be easy.

So far my best hotel experience in Hanoi Old Quarter. Prime location - literally steps away from Hoan Kiem lake. I loved the interior design a lot, elegant in every inch I’d say. I was checked in few hours before check-in time. All the staff I encountered (receptionist, manager.) were amazingly amiable and attentive. Thank you!

The hotel is centrally located in the old quarter of Hanoi. it was close to all of the restaurants and attractions. The staff were very friendly and helpful. They did not overcharge on the bus and train tickets and limo services they booked for us. They were also helpful in recommending best places to eat.

Everything is good about this hotel. Staff, location, facilities, breakfast is 5 star. very helpful reception staff..welcome hot ginger tea in arrival, free snacks in the room. breakfast is excellent…good spread and nice restaurant. definitely recommend for stay in Old quarters

The lady at the hotel helped us a lot. She arranged all the Iconic sightseeings around Hanoi. Made things a lot easier for us. The hotel is a great value for its price and given its at a wonderful location in Old Quarter. My very best wishes to her and her lovely little kid.

Great staff! Beautiful hotel, sparkling clean and very well centered. One of the best boutique hotels in Hanoi’s old quarter

the best hotel in old quarter Hanoi