Located in Ha Long, City Bay Palace Hotel features free Wi-Fi throughout. Guests can enjoy their meals at the on-site restaurant.

With air conditioning, rooms are decorated with parquet floors and come with a flat-screen TV with cable channels. Each has a private bathroom equipped with free toiletries.

The City Bay restaurant serves Asian cuisine, as well as international dishes. Breakfast is offered daily.

Tuan Chau Island is a 20-minute drive from the City Bay Palace Hotel. Noi Bai International Airport is 93 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

City Bay Palace Hotel has been welcoming Booking.com guests since Mar 3, 2014

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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4 reasons to choose City Bay Palace Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beach
  • Bai Chay Beach

    7.8 Good beach
    1.8 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • How abt superior rooms? Connecting too?
    Dear Guest! Superior room class does not have conecting room Best regards!
    Answered on June 27, 2022
  • Do you have connecting rooms?
    Dear Guest! The hotel has a Conecting room! You only need to book 01 Executive room and 01 deluxe room and request to open the room for the hotel to arrange! Please fill in more contact information for the hotel to consult! Best regards!
    Answered on June 27, 2022
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
Amenities of City Bay Palace Hotel
Outdoors
  • Terrace
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Lockers
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Vietnamese

House rules City Bay Palace Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 11:30 PM

Check-out

9:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed by request
VND 350,000 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

There's no capacity for cribs at this property.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa City Bay Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about City Bay Palace Hotel

  • Yes, City Bay Palace Hotel is popular with guests booking family stays.

  • The prices at City Bay Palace Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at City Bay Palace Hotel include:

    • Twin/Double
    • Twin
    • Triple
    • Suite

  • City Bay Palace Hotel is 800 feet from the center of Ha Long.

  • Check-in at City Bay Palace Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • City Bay Palace Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Fitness

  • From the nearest airport, you can get to City Bay Palace Hotel by:

    • Car 2h