Experience world-class service at Fraser Residence Hanoi

Boasting a seasonal outdoor pool, a sauna and a hammam, Fraser Residence Hanoi is situated in Hanoi, 4 km from Vietnam Museum of Ethnology and 7.2 km from My Dinh Stadium. Featuring a 24-hour front desk, this property also provides guests with an outdoor fireplace. The apartment also features free WiFi, free private parking and facilities for disabled guests. At the apartment complex, every unit comes with air conditioning, a seating area, a TV with satellite channels, a safety deposit box and a private bathroom with a bath, bathrobes and slippers. There is also a fully equipped kitchenette equipped with a microwave, fridge and kitchenware. All units have a desk. Buffet and continental breakfast options with warm dishes, local specialities and fresh pastries are available each morning at the apartment. The family-friendly restaurant at Fraser Residence Hanoi specialises in American cuisine, and is open for dinner and lunch. For guests with children, the accommodation provides kids pool and an indoor play area. A car rental service is available at Fraser Residence Hanoi. Vincom Center Nguyen Chi Thanh is 7.3 km from the apartment, while Ho Chi Minh Mausoleum is 7.4 km from the property. The nearest airport is Noi Bai International, 21 km from Fraser Residence Hanoi, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fraser Residence
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Asian, Buffet

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
2 extra-large double beds
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 single beds
Bedroom 4:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.6
Cleanliness
9.6
Comfort
9.6
Value for money
9.4
Location
8.1
Free WiFi
9.2
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Joey
    Netherlands Netherlands
    We liked the gym, the modern spacious rooms and the breakfast a lot. When travelling to Vietnam this is a great hotel to acclimate before you travel further into Vietnam. We stayed here during our way into Vietnam and on our way back home. There...
  • Tz
    Vietnam Vietnam
    Location and friendly Service and support from Ami and Mimi
  • Thomas
    Germany Germany
    Very great and new hotel with a top standard and good breakfast

Host Information

Company review score: 8.9Based on 74,780 reviews from 54 properties
54 managed properties

Property information

Fraser Residence Hanoi is located in West Of Westlake urban area, a focal point of trade, finance and culture in the capital. With nearby Hoa Binh park, one of the largest greenery parks in Hanoi as well as prestigious residential neighborhood and new diplomatic precinct in close proximity, it boasts a tranquil and safe surrounding. This upscale serviced residence exudes a delicate blend of contemporary and minimalist architecture. In addition to luxurious apartment offerings, discerning business or leisure travelers can enjoy a comprehensive range of lifestyle facilities including a 24-hour gym, outdoor swimming pool, steam room and sauna, children’s playroom, as well as an all-day-dining restaurant. From the property, it is just 10-minute drive to West Lake and 23-minute drive to Noi Bai International Airport.

Languages spoken

English,Vietnamese

Property surroundings

Restaurants
1 restaurant on site

  • The Dining Room
    • Cuisine
      American • Chinese • French • Italian • Japanese • Korean • Malaysian • Steakhouse • Vietnamese • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Fraser Residence Hanoi
Great facilities! Review score, 9.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Restaurant
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Kitchenware
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Wardrobe or closet
    • Alarm clock
    Bathroom
    • Bath or shower
    • Slippers
    • Private bathroom
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Bath
    Living Area
    • Seating Area
    • Desk
    Media & Technology
    • Satellite channels
    • Radio
    • Telephone
    • TV
    Room Amenities
    • Heating
    • Ironing facilities
    Outdoors
    • Outdoor fireplace
    • Outdoor furniture
    Common areas
    • Shared lounge/TV area
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    • Pool/beach towels
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Massage chair
    • Spa lounge/relaxation area
    • Steam room
    • Hammam
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    Food & Drink
    • Coffee house on site
    • Wine/champagne
      Additional charge
    • Kid meals
      Additional charge
    • Room service
    • Restaurant
    Activities
    • Mini golf
      Additional charge
    • Golf course (within 3 km)
      Additional charge
    Services & Extras
    • Wake-up service
    Transport
    • Bicycle rental
    • Shuttle service
    • Car hire
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • ATM/cash machine on site
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Indoor play area
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Miscellaneous
    • Toilet with grab rails
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Vietnamese

    House rules
    Fraser Residence Hanoi takes special requests - add in the next step!

    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of VND 1,000,000 is required on arrival. That's about £30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Cards accepted at this property
    American ExpressVisaMastercardJCB Cash is not accepted
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 08:00.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Fraser Residence Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 08:00:00.

    A damage deposit of VND 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Fraser Residence Hanoi

    • Yes, Fraser Residence Hanoi is popular with guests booking family stays.

    • Guests staying at Fraser Residence Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Continental
      • Asian
      • Buffet

    • You can choose from a number of accommodation options at Fraser Residence Hanoi (subject to availability). These have:

      • 3 bedrooms
      • 4 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Fraser Residence Hanoi on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Fraser Residence Hanoi is from 14:00, and check-out is until 12:00.

    • You can choose from a number of accommodation options at Fraser Residence Hanoi (subject to availability). These can accommodate:

      • 6 guests
      • 8 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Fraser Residence Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Fraser Residence Hanoi offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Hammam
      • Mini golf
      • Golf course (within 3 km)
      • Fitness
      • Swimming Pool
      • Spa lounge/relaxation area
      • Fitness/spa locker rooms
      • Steam room
      • Bicycle rental
      • Massage chair

    • Fraser Residence Hanoi is 4.3 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Fraser Residence Hanoi has 1 restaurant:

      • The Dining Room