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Strategically located in the scenic Westlake district, Fraser Suites Hanoi offers serviced apartments with facilities that include an outdoor resort-style pool and direct access to the inter-connected Syrena shopping center. Fraser Suites Hanoi is only a 15-minute drive from the city center while the airport is 30-minutes away. A free shuttle service to other parts of the city is provided. Surrounding Westlake are numerous monuments including Thuy Hoa Palace, Tay Ho Temple and Tran Quoc Pagoda while the quaint flower villages and peach gardens are other must-visits. Apartments at the Fraser Suites provide magnificent views of Westlake and come with separate living, dining, kitchen and bedroom areas. Each residence features modern designs and a home entertainment system, which includes LCD TV with cable channels, a DVD player and audio system. Besides the outdoor swimming pool, guests can energize themselves at the fully equipped fitness center or catch up on some reading at the library lounge. Dining in the form of a cafe and restaurant is available at the Fraser Suites.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fraser Suites
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.0
Location
8.5
Free Wifi
8.9
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Saim
    Pakistan Pakistan
    Lovely staff. Very speedy service. Wonderful breakfast brunch. Comfortable rooms. Gorgeous view from the top and two fine swimming pools. It's a great value for money. They also accept cash and debit cards so it makes it much easier too. Great...
  • Andreas
    Australia Australia
    Beautiful 5 star hotel. Everything was super easy with very kind staff, especially Robbie who was super friendly and always available to answer any queries and also checked in on our stay. The facilities were great with two stand out pools and a...
  • Emily
    United States of America United States of America
    Beautifully appointed accommodations. The room offered everything I needed, except wash cloths and Q-tips. Not a big deal. The heated bidet was a lovely detail. And ensuite laundry was wonderful. The front desk gave us a good tip for finding a...

Host Info

Company review score: 8.9Based on 74,780 reviews from 54 properties
54 managed properties

Property info

The only Gold-Standard serviced residence in Hanoi today, Fraser Suites' top-notch service standards reminiscent of a bygone age where people took pride in delivering warm, genuine and attentive services, complements perfectly the residence's ultra-modern set-up aimed at today's corporate and leisure travellers.

Languages Spoken

English,Vietnamese,Chinese

Area info

Restaurants
1 Restaurant On Site

  • Truffles
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Fraser Suites Hanoi
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Internet
Wifi is available in public areas and is free of charge.
Kitchen
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
Bedroom
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Room Amenities
  • Ironing facilities
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Common Areas
  • Shared lounge/TV area
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
  • Sauna
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Vending machine (drinks)
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Room service
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Transportation
  • Bicycle rental
  • Shuttle service
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Playground
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Shops
  • Convenience store on site
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • English
  • Vietnamese
  • Chinese

House rules
Fraser Suites Hanoi takes special requests – add in the next step!

Check-in
From 14:00
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
VND 230,000 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that building constructions are currently taking place nearby Fraser Suites Hanoi. The property apologizes for this inconvenience.

FAQs about Fraser Suites Hanoi

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Fraser Suites Hanoi has 1 restaurant:

    • Truffles

  • Fraser Suites Hanoi offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Playground
    • Locker rooms
    • Steam room
    • Swimming pool
    • Bicycle rental
    • Fitness

  • Guests staying at Fraser Suites Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Fraser Suites Hanoi is from 2:00 PM, and check-out is until 12:00 PM.

  • You can choose from a number of accommodation options at Fraser Suites Hanoi (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Fraser Suites Hanoi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Fraser Suites Hanoi is popular with guests booking family stays.

  • Fraser Suites Hanoi is 3 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Fraser Suites Hanoi (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.