You're eligible for a Genius discount at Hanoi Emerald Waters Hotel & Spa! To save at this property, all you have to do is sign in.

Hanoi Emerald Waters Hotel & Spa is located in the culture-rich capital of Hanoi, just 656 feet from Thang Long Water Puppet Theater. The property houses an in-house restaurant that serves a buffet of delicacies. Guests who wish to enjoy a cocktail of their choice can visit the bar located on the property. Free WiFi is available throughout the property. Ngoc Son Temple is 984 feet from Hanoi Emerald Waters Hotel & Spa, while Hoan Kiem Lake is 1312 feet away. The nearest airport is Noi Bai International Airport, 13 mi from the property. Every room comes with sleek furnishing in neutral shades. The room comes equipped with a flat-screen TV with satellite channels. Private bathroom comes fitted with a standing shower facility. Bath robes and slippers are included. There is a 24-hour front desk, a business center, concierge service and shops at the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Buffet, Breakfast to go


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
1 twin bed
and
1 king bed
1 king bed
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.8
Cleanliness
9.3
Comfort
9.2
Value for money
9.3
Location
9.6
Free Wifi
9.3
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Talya
    Israel Israel
    Central location, and yet quite quiet. The room was clean, breakfast was good with vegetarian options. The staff kept my luggage, shared useful travel information, and were welcoming and helpful - beyond my expectations!
  • Marko
    Finland Finland
    The location and the staff are superb. Didn't have any treatments but they're supposedly very affordable. Breakfast was OK, there's something for everyone. The staff even helped me afterwards in receiving a few online orders on my behalf.
  • Ravin
    United States of America United States of America
    Friendly Staff, Great location near Hoan Kiem Lake

Hotel area info

Restaurants
1 Restaurant On Site

  • Salmon Run Restaurant
    • Cuisine
      Steakhouse • Vietnamese • International • European
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Hanoi Emerald Waters Hotel & Spa
Great facilities! Review score, 8.8

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
Living Area
  • Sofa
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs VND 150,000 per day.
    Front Desk Services
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Child safety socket covers
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Vietnamese

    House rules

    Hanoi Emerald Waters Hotel & Spa takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 12:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Extra bed upon request
    VND 352,500 per child, per night
    Crib upon request
    Free
    2+ years
    Extra bed upon request
    VND 352,500 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa JCB American Express Cash Hanoi Emerald Waters Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hanoi Emerald Waters Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hanoi Emerald Waters Hotel & Spa

    • Room options at Hanoi Emerald Waters Hotel & Spa include:

      • Suite
      • Family
      • Double
      • Twin

    • Hanoi Emerald Waters Hotel & Spa is 1,650 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hanoi Emerald Waters Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hanoi Emerald Waters Hotel & Spa has 1 restaurant:

      • Salmon Run Restaurant

    • Check-in at Hanoi Emerald Waters Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

    • Hanoi Emerald Waters Hotel & Spa offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Spa/Wellness packages
      • Walking tours
      • Couples' massage
      • Spa facilities
      • Neck massage
      • Happy hour
      • Hand massage
      • Bicycle rental
      • Back massage
      • Cooking class
      • Head massage
      • Spa lounge/Relaxation area
      • Foot massage
      • Bike tours
      • Full-body massage
      • Tour or class about local culture

    • Guests staying at Hanoi Emerald Waters Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Italian
      • Vegetarian
      • Vegan
      • Buffet
      • À la carte
      • Breakfast to go