Serene Boutique Hotel & Spa
Serene Boutique Hotel & Spa
You might be eligible for a Genius discount at Serene Boutique Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
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Guest reviews
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Guests who stayed here loved
- Raj
India“The staff specially Tony was very supportive. He helped me with bookings on day tours and made the stay very comfortable. The location deserves a mention. Everything is close by.” - Bhavya
United Kingdom“We had a wonderful stay at this hotel! The customer service was outstanding – special thanks to Tony, who went above and beyond to help us throughout our visit. After we left Hanoi for Ha Long Bay, a storm hit and we had to evacuate. Tony stayed...” - Aine
Australia“The staff in Serene are friendly and couldn’t be more helpful - I booked an extra night last minute and they ensured I stayed in the same room with no check out. They organised a taxi for me to the airport during the night also - thank you. Room...” - George United Kingdom“The staff were really helpful in booking tours and buses for our onward journey. The location in the old quarter is great. The hotel offered really good value for money.”
- Alejandro United Kingdom“Lovely staff Very helpful Really comfy room and excellent shower”
- Yuka
Japan“I was traveling solo as a woman, but the guy at the front desk was super kind, and the massage downstairs was amazing!” - Hanif India“Great hotel with in old town and most nesrby attractions. Also Alice on front desh help us in everypossible way to make our stay comfortable. Must visit. Also breakfast was great and ample of options. Veg and non veg both.”
- Friba Australia“The location was close to many restaurants and it had a very nice vibe . The staff ( Alice and Tony) were extremely friendly. Alice organised two of the tours for my family which were very enjoyable to Holng Bay and Ninh Binh. Both places have...”
- Aisling
Ireland“Amazing hotel. Probably the best one we stayed at in our month in Vietnam. Staff were so friendly from the second we arrived. Bed super comfortable and the price is so reasonable! They helped us with laundry and some photo copying for us. Wish we...” - Michał
Poland“Located right in the heart of the old town,comfortable rooms equipped with everything you need,very good breakfast and above all Alice!Thank you Alice for making our stay in your hotel so great!”
Hotel surroundings
Facilities of Serene Boutique Hotel & Spa
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- CyclingOff-site
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Minibar
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Wellness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- MassageAdditional charge
- Spa and wellness centreAdditional charge
Languages spoken
- English
- Vietnamese
- Chinese
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
