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Ideally situated in Hanoi, San Grand Hotel & Spa features air-conditioned rooms, a shared lounge, free WiFi and a restaurant. This 4-star hotel offers a bar. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, the rooms have a desk, a flat-screen TV, a private bathroom, bed linen and towels. Rooms have a safety deposit box, while selected rooms also boast a terrace and others also feature city views. All rooms will provide guests with a wardrobe and a kettle. Buffet and continental breakfast options are available each morning at San Grand Hotel & Spa. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and Hanoi Old City Gate. Noi Bai International Airport is 24 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
or
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
9.3
Location
9.8
Free WiFi
9.1
High score for Hanoi
Select topics to read reviews:

Guests who stayed here loved

  • Shang
    Taiwan Taiwan
    The location and service are perfect! It’s close to the lake and down town of old town. Many nice restaurant and coffee shops around there. They also offered welcome afternoon tea for guests. It’s a wonderful city view! I would like to specially...
  • Shang
    Taiwan Taiwan
    The service is very nice and sweet. Ruby gave a great care to me and kindly prepared breakfast when I needed to leave at early morning. She also proactively contact with taxi driver for my pick-up and make sure I would have a good trip. And the...
  • Jordan
    Australia Australia
    Very comfortable. Staff here are all very helpful especially Ruby.
  • Will
    Australia Australia
    Fabulous central location - a quiet sanctuary in the middt of the hussle & bussle of the old quarter - beautiful lake view from my room - exceedingly friendly & helpful staff - Kylie was so helpful in arranging my onward transport to Ninh Binh. ...
  • Michael
    Australia Australia
    The location was perfect. The restaurant was excellent. The room exceeded our expectations. Most of the staff were excellent, especially Emma.
  • Peter
    Australia Australia
    Excellent location, staff were attentive, helpful where their enthusiasm and professionalism to hep was faultless
  • Beza
    Australia Australia
    Exceptional care and service from the staff. Sam,Ruby, Lily, and John made us all feel so comfortable and made sure all our needs were met.
  • Cassie
    Australia Australia
    I loved the staff - Lily, Ruby, Sam and John were exceptionally nice and helpful. Location was ideal, so close to everything. Bed was super comfortable.
  • Donovan
    United Kingdom United Kingdom
    well equipped rooms, comfortable beds, decent bathroom & shower, kind, attentive staff, nice hotel lobby
  • Simon
    United Kingdom United Kingdom
    We returned to the San Grand after a previous stay. We chose to go back because the location is perfectly placed for visiting the main Hanoi highlights. The staff were exceptionally helpful and really made us feel really welcome. (A big shout out...

Hotel surroundings

Restaurants
1 restaurant on site

  • Sunset Lake View Restaurant
    • Cuisine
      American • Seafood • Vietnamese
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of San Grand Hotel & Spa
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules
San Grand Hotel & Spa takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about San Grand Hotel & Spa

  • The prices at San Grand Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at San Grand Hotel & Spa include:

    • Double
    • Suite
    • Family

  • Check-in at San Grand Hotel & Spa is from 14:00, and check-out is until 12:00.

  • Guests staying at San Grand Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • San Grand Hotel & Spa is 600 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • San Grand Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Tour or class about local culture
    • Bike tours
    • Live music/performance
    • Cooking class
    • Beauty Services
    • Walking tours
    • Facial treatments
    • Happy hour
    • Waxing services
    • Body treatments
    • Body scrub
    • Spa facilities
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair

  • San Grand Hotel & Spa has 1 restaurant:

    • Sunset Lake View Restaurant