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Experience world-class service at Citadines Pearl Hoi An

Facing the seafront, Citadines Pearl Hoi An is an aparthotel providing a 5-star accommodation in Hoi An. It features a private beach area, pool with a view and parking on-site. Among the facilities of this property are a restaurant, a 24-hour front desk and a lift, along with free WiFi throughout the property. The accommodation features full-day security, luggage storage space and organising tours for guests. Some accommodation includes a terrace and a seating area with flat-screen TV, as well as air conditioning. At the aparthotel, the units are equipped with a private bathroom. A buffet, American or Asian breakfast is available daily at the property. There is a coffee shop, and a minimarket is also available. For guests with children, the aparthotel provides indoor and outdoor play areas. The aparthotel has a picnic area where you can spend a day out in the open. Ha My Beach is less than 1 km from Citadines Pearl Hoi An, while An Bang Beach is a 13-minute walk away. The nearest airport is Da Nang International, 22 km from the accommodation, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Breakfast info

Vegetarian, Asian, American, Buffet

Free parking available on-site

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 3:
2 single beds
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 single beds
Bedroom 4:
2 single beds
Bedroom 5:
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 3:
2 single beds
Bedroom 4:
2 single beds
Bedroom 5:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.6
Comfort
8.7
Value for money
8.2
Location
7.9
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Elisabeth
    Germany Germany
    Nice pool area. We loved the covered pool for babys. Very friendly staff. Breakfast was ok.
  • Trangnp
    Vietnam Vietnam
    Spacious apartment that was perfect for our family with a baby - clean room, really comfortable bed and big bathroom. Beautiful large swimming pool right beside the beach, and only 5 minutes by taxi from An Bang beach.
  • Deleece
    Australia Australia
    Breakfasts were very good and I had to stop myself from eating the many pastries that were on offer or I would not fit into my clothes. We loved the location right on the beach! We swam in the sea and it was clear and crisp, then we sat in the...

Managed by Citadines Pearl Hoi An

Company review score: 9Based on 160,924 reviews from 234 properties
234 managed properties

Company information

The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans more than 170 cities across over 30 countries in Asia Pacific, Europe, the Middle East, Africa and the USA. Ascott has more than 59,000 operating units and over 42,000 units under development, making a total of more than 101,000 units in 680 properties.

Property information

Citadines Pearl Hoi An comprises of 581 well-designed hotel rooms and apartments that range from Superior Room to Three-Bedroom Premier Suite, Citadines Pearl Hoi An offers guests with a variety of accommodation choices. Besides the 24-hour security system and high-speed Wi-Fi that allow guests to continue to stay connected with work or friends, each apartment is also equipped with a set of modern facilities, such as a fully-equipped kitchen and has a separate dining area. Citadines Pearl Hoi An is designed with a strong artistic feel which displays a strong coloured theme throughout the residence. This creates clean lines and a sense of purity that is straightforward and complemented by sophisticated furnishing. Whether it's a weekend getaway, a honeymoon or a business trip, guests will surely be in for a treat with an unparalleled dining experience and a wide array of entertainment facilities. Note: "Guests are not allowed to cook as well as bring outside food and drinks into the hotel room. Otherwise, the hotel will apply the chargeable amount at of VND 2,000,000/1 bedroom"

Neighbourhood information

Ideally perched on the golden crescent of An Bang beach – one of the world’s 25 most beautiful beaches voted by TripAdvisor Asia with a mere 30-minute drive from Danang International Airport. Among the hotels near Hoi An Ancient Town, Citadines Pearl Hoi An is located adjacent to the must-visit UNESCO World Heritage site in Vietnam.

Languages spoken

English,Vietnamese

Property surroundings

Restaurants
1 restaurant on site

  • All day dining Restaurant
    • Cuisine
      International
    • Ambiance
      Family friendly

Facilities of Citadines Pearl Hoi An
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Beachfront
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Bar
  • Private beach area
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
Internet
WiFi is available in all areas and is free of charge.
Bathroom
  • Private bathroom
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • BBQ facilities
    Additional charge
  • Garden
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Grocery deliveries
  • Vending machine (drinks)
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
Activities
  • Themed dinner nights
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Tennis court
Transport
  • Shuttle service
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Kids' club
    Additional charge
  • Children's playground
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Shops
  • Minimarket on site
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Vietnamese

House rules

Citadines Pearl Hoi An takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
VND 700,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Bankcard Citadines Pearl Hoi An accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Pearl Hoi An in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Citadines Pearl Hoi An

  • You can choose from a number of accommodation options at Citadines Pearl Hoi An (subject to availability). These can accommodate:

    • 10 guests
    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The prices at Citadines Pearl Hoi An may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Citadines Pearl Hoi An is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Citadines Pearl Hoi An can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Vegetarian
    • Asian
    • American
    • Buffet

  • Check-in at Citadines Pearl Hoi An is from 15:00, and check-out is until 12:00.

  • Citadines Pearl Hoi An offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Children's playground
    • Tennis court
    • Kids' club
    • Beachfront
    • Tennis equipment
    • Fitness/spa locker rooms
    • Swimming Pool
    • Themed dinner nights
    • Private beach area
    • Beach

  • Yes, there is a private pool. You can find out more about this and the other facilities at Citadines Pearl Hoi An on this page.

  • Citadines Pearl Hoi An is 3 miles from the centre of Hoi An. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Citadines Pearl Hoi An on this page.

  • You can choose from a number of accommodation options at Citadines Pearl Hoi An (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms
    • 5 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Citadines Pearl Hoi An on this page.

  • The nearest beach is just 0.6 miles from Citadines Pearl Hoi An. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Citadines Pearl Hoi An on this page.

  • Citadines Pearl Hoi An has 1 restaurant:

    • All day dining Restaurant