Hotels near Playdium Metropolis, Burnaby

We arrived at the hotel on Christmas Eve. On the morning of the 25th, when we opened the door of our room, we found Christmas stockings hanging outside. They were filled with chocolates and decorated with candles. It was a delightful surprise for our two children, and they absolutely loved it. The staff were incredibly kind and respectful. It was the best experience we’ve ever had, and we will definitely go back there again.

The fact that the app allowed me to use it as a room key.

View of New Westminster & the Fraser River were beautiful. Location was very convenient for the venue we were attending nearby.

Large light and airy room. Great facilities. Made to feel very welcome.

The price for 3 nights, having breakfast included with price, was excellent. The comminual bathroom actually wasn't too bad, I was expecting way worse, but it was always cleaned and maintained. You have multiple bus routes, so getting off the mountain if you dont have a car was good. Overall 10/10 experience, would book a stay here again.

Suite with good size of beds and enough space for group of 5 people

Location was ideal. Room was very clean. With a magnificent view. Food and service was great. I throughly enjoyed the stay. Front Desk staff were amazing. Thank you

My room was very quiet. This is actually my first criteria when getting a hotel. I slept really well. I do recall hearing one plane though, but maybe that was a path of just one plane. I didn't hear any others. The facilities were quite good indeed. The staff were very friendly and accommodating. I met a really nice waitress at the restaurant who gave me a great tip about the fishing village in Stevenston. She came from close to this area and I wanted to visit it because it gets great reviews online. I would not have had time except because of the trouble caused during the Air Canada workers strike. I had to change my flights because of this myself, as I realized some friends were getting trapped in Canada so I cancelled my original flights and booked my own new ones and this gave me more time so I visited this nice village and the Japanese restaurant she recommended. It was called Ichiro and it was super nice and very professional with great seafood as you would expect from a place on the coast like that. The price was way better than my home country also. The swimming pools seemed quite good in this hotel. The Denny's was also nice and the staff their were very friendly too. I really like when staff are friendly and when a place is quiet. These are my main priorities on any trip. In the increasingly corporate world where staff are being forced to act inauthentic even as they are being treated badly, this comes across in a very bad way, but it felt like they must treat their staff ok at least in this hotel and the staff themselves are lovely people. I hope the executives do not force their staff in future to be fake nice, and actually genuinely treat them well so that they are happy when dealing with customers. The shuttle to and from the airport was also great, with lovely shuttle drivers. I actually used it to get the train to downtown also while I was staying there. It's a great way of avoiding extra taxi fees.

The hotel was great! They helped us a lot when we arrived late. The service was excellent and the staff was very helpful. She even had free snacks offered to us. The room was clean and comfortable. The bed were comfortable. The location was convenient. It was close to were plenty of restaurants and shops nearby. I would definitely recommend this hotel to anyone looking for a great place to stay in the area.

Very convenient. They had cute festive lights up which looked all cozy. Their large magnetic scrabble tiles in the lobby kept my toddler entertained for quite a white.

Staff are good,facilities are good too

Friendly helpful staff. Breakfast was enjoyable with a good selection of hot and cold food.

she is really nice，really like to talk to her。

Exceptional front desk service. The staff were incredibly friendly, responsive, and always ready to help. Any request was handled immediately and with genuine care. Easily one of the best hotel service experiences I’ve had. Highly appreciated!

Perfect location. Always clean, cozy, full of fragrance, friendly staff. Free breakfast included. Great view. Easy parking. My second stay here.

Very clean, daily room service, fabulous location opposite Sky Rail and 5 minutes walk to massive Mall

All staff very professional and have excellent communication. Room is super clean , bed is awesome super comfortable, breakfast is amazing good. Super convenient,close to public transportation as well as shopping centres.

The staff was extremely friendly and felt very welcoming.

Location amenities and facilities

Convenient location, just outside of downtown, walking distance to some great cafes in breweries in East Van. Small room but comfortable, everything we needed

Perfect location for what we needed. Staff was very friendly.