Hotel con piscina a Otterlo

Absoluut verschrikkelijke ervaring. We stonden midden in de nacht buiten de accommodatie, ondanks dat we het personeel ruim van tevoren hadden laten weten dat we laat zouden arriveren voor het inchecken. Het noodnummer dat was opgegeven werkte niet en er was niemand bereikbaar om ons te helpen. De accommodatie zelf verkeerde in een onaanvaardbare staat. Er waren insecten in de kamer en, hoewel airconditioning duidelijk als voorziening bij de boeking stond vermeld, was die er helemaal niet. In juni was de hitte ondraaglijk, waardoor het bijna onmogelijk was om te slapen. Een van mijn vrienden is zelfs ziek geworden door de extreme warmte. De enige compensatie die werd aangeboden waren drie drankjes, en we moesten daar zelf nog om vragen omdat niemand bereid leek zich aan die belofte te houden. Het management was buitengewoon slecht. Er was geen sprake van klantenservice of enige zorg voor de gasten. Ik begrijp eerlijk gezegd niet hoe deze accommodatie nog steeds op Booking.com staat. Boek deze accommodatie onder geen enkele omstandigheid. Bespaar jezelf de stress en kies een andere plek om te verblijven. Absolutely terrible experience. We were locked out of the property in the middle of the night, even though we had informed the staff well in advance that we would be arriving late for check-in. The emergency phone number provided did not work, and there was no way to reach anyone for assistance. The property itself was in unacceptable condition. There were insects in the room, and despite air conditioning being clearly advertised in the booking, there was none. In June, the heat was unbearable, making it almost impossible to sleep. One of my friends even became ill because of the excessive heat. The only compensation offered was three drinks, and we actually had to ask for them ourselves because no one seemed willing to honor the offer. The management was extremely poor, with no real customer service or concern for guests.

Gentilezza dello staff, ricchezza della colazione, posizione strategica

Tranquillo è immerso nel verde, la casa era molto più grande di quello che mi aspettavo

L’alloggio dotato di tutti i confort r la sauna

Ottima struttura con bungalow accoglienti,posizione ottima per escursioni. Pulizia ed tranquillità,ottimo per famiglie

Grande struttura ricca di servizi nel mezzo di un bosco. Colazione di prima qualità. Ambientali rilassanti. Comoda per visitare il parco ed il museo krogen - Muller.

Bellissima location in mezzo al bosco e molto vicino al parco del museo Kroller Muller. Comodo il ristorante in cui si può cenare entro le 21 anche se un po' caro.