Carretera General, s/n, AD100 Canillo, Andorra
Based on 34 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 12 March 2024
Maria
United KingdomWas a little too hot
Lovely welcome gifts in the room
Stayed in February 2024
Reviewed: 28 February 2024
Wilbert
United KingdomIt was on the pricy side
Location, staff , service, breakfast
Stayed in February 2024
Reviewed: 21 February 2024
Kyuyoung
South KoreaDinner buffet. It was not even food for human consumption. Breakfast was OK though.
Very good pretty much about everything except only one thing.
Stayed in February 2024
Reviewed: 20 February 2024
Y
South Koreathe dinner buffet was a nightmare. i wouldn’t eat it even for free.
kind staff, right next to the ski base , mrkets and restaurants
Stayed in February 2024
Reviewed: 18 February 2024
Youngdaw
SpainLoved it all. Ski to door - you just put all your ski gear on and walk 250m to the Canillo Telecabina thru the backdoor. Ski storage in the hotel with heaters for the boots!! Cava and fruit plate as welcome. Very good breakfast with lots of options (try a carrot cake - yammy!). Spa center with an option to book a massage (and it was a good massage!). They also have a bar that works all day with coffee, drinks and snacks. Good rooms, stable wi-fi, comfy beds. They give 5% discount on ski equipment rental. Public parking is next door. Very convenient and nice hotel!
Stayed in February 2024
Reviewed: 17 March 2023
Caroline
FranceMaybe a little less central heating - very hot!
Rooms were excellent and comfortable. Breakfast and dinner were delicious and the children adored it all. Location was ideal re parking, access to the lifts and so nice to be in a proper town not just a ski resort.
Stayed in February 2023
Reviewed: 27 February 2023
Desislava
SpainVery warm in the room and noisy - there was a party in a room next to ours at 1 am!!
Great location, close to the cabin lift. Very friendly staff. You can find everything you need in the hotel during your stay. Tasty and varied breakfast.
Stayed in February 2023
Reviewed: 21 March 2022
Kevin
United KingdomBig extra charges for the on-site gym. and pool with free access instead to a rough council facility across the road.
Beautiful room. Great location.
Stayed in March 2022
Reviewed: 30 January 2022
Fabienbcn
SpainN/A
Everything. The room was great, excellent breakfast choice and very tasty, the hotel at a walking distance to the slope. The staff is very helpful and welcoming.
Stayed in January 2022
Reviewed: 29 December 2021
Russell
United Kingdomthe heating was too high - very difficult to sleep well at night
beautiful
Stayed in December 2021
Reviewed: 26 January 2024
Afonso
PortugalDemasiado calor
Stayed in January 2024
Reviewed: 20 August 2023
Vlad
RomaniaVery noisy in the afternoon, and sometimes at night. The floor tiles with wide joints, coupled with poorly insulated doors means you hear almost everything, as there's nothing to absorb the sound. This includes personnel 'screaming' at each other, or pushing carts of cava in buckets with ice, or even carts with bedding - if you need to get a noon nap with your small kid, forget about it. Neighbors from above can also be noisy at night by simply walking fast.
Large and cosy rooms, tasty breakfast.
Stayed in August 2023
Reviewed: 7 February 2023
Susanne
United KingdomAs I stated above, the spa and wellbeing area was not available which was extremely frustrating
Breakfast was good and the room size was also good. The location is excellent, right next to the ski lift
Stayed in February 2023
Reviewed: 7 January 2022
Andrew
United KingdomCheck-in was late by ~1 hr (and we had had a long journey so this was a little annoying), but staff were really pleasant, and explained they had had a large number of guests check-in / out that day (50 No. rooms). They did the best they could. However, room / bathroom didn't feel particularly clean and someone else's rubbish (slippers & water bottle) were still under the bed. It appeared that the room had been prepared in a rush. This didn't bother my daughter and I too much, but if my wife had been staying there she would have been digusted.
Staff really helpful. Excellent equipment storage room although they need to fix the door access as room cards were not working, so regularly had to bother staff to be let in. Fantastic that we got free use of the public swimming pool across the road.
Stayed in January 2022
Reviewed: 29 April 2024
Anais
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 20 January 2024
Ian
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 December 2023
Irene
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 17 August 2023
Miguel
PortugalThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 August 2023
Francisco
SpainThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 February 2023
En
IndonesiaThere are no comments available for this review
Stayed in February 2023
Reviewed: 9 January 2023
Maria
MaltaThere are no comments available for this review
Stayed in January 2023
Reviewed: 7 December 2022
Kaley
SpainThere are no comments available for this review
Stayed in December 2022
Reviewed: 10 September 2022
John
AustraliaThere are no comments available for this review
Stayed in August 2022
Reviewed: 15 May 2022
Deme
United KingdomThere are no comments available for this review
Stayed in March 2022
Reviewed: 25 March 2022
Larisa
SpainThere are no comments available for this review
Stayed in January 2022
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