Reviews of Bella Vista - 29 Boulevard Downtown Burj Khalifa
Down Town, Burj Khalifa Boulevard 29, Downtown Dubai, Dubai, United Arab Emirates
#1709 of 2,633 Holiday rentals in Dubai
Guests' ChoiceReview score
Based on 820 apartment reviews
6.9Score breakdown
-
Cleanliness
7.1
-
Comfort
7.2
-
Location
9.0
-
Facilities
7.0
-
Staff
7.5
-
Value for money
6.8
-
Free WiFi
7.6
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 24 October 2024
Mohammed
United Arab Emirates1 review6.0“when you bookinga there must take with you batroom sleeper no bath mats”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
there is no bath mats
good for family stay
Stayed in October 2024
-
Reviewed: 29 August 2024
Varshaa
India1 review8.0“Great location but no amenities.”- • Business trip
- • Family with young children
- • Stylish 2-Bedroom Apartment Fountain View
- • Stayed 6 nights
- • Submitted via mobile
No amenities provided. Be prepared to pay for everything you ask. There is a standard message it chargeable. We booked the apartment for two weeks, and ideally in two weeks, once every week the apartment should have been thoroughly cleaned by the property management. But no, it was chargeable. Our bathroom door was jammed and it wouldn't close if closed you would get locked inside. The refrigerator was not cooling enough, only the freezer section was working. So please check before you take the room. And guest bathroom jet was broken.
Location is perfect, right in the centre of downtown, and close to Dubai Mall. Huge apartment with latest furniture.
Stayed in August 2024
-
Reviewed: 21 August 2024
Hajrah
United Kingdom3 reviews4 helpful votes6.0“Good value for money”- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 9 nights
- • Submitted via mobile
Bathroom was constantly wet even after cleaning and no bath mats
Location was perfect walking distance from the mall, customer service was great always responded in good timing.
Stayed in August 2024
-
Reviewed: 11 August 2024
Maab
United Arab Emirates4 reviews8.0Very good- • Leisure trip
- • People with friends
- • Vibrant 1-Bedroom Apartment Burj Khalifa & Fountain Views
- • Stayed 1 night
- • Submitted via mobile
The location was great. And the view was very pleasant. I went with friends and it was very convenient. Faizan was really helpful and he was assisting us from check in to check out.
Stayed in August 2024
-
Reviewed: 4 August 2024
Shela
Saudi Arabia3 reviews7.0“Good”- • Leisure trip
- • Group
- • Cosy 1 Bedroom Apartment plus Annex
- • Stayed 2 nights
- • Submitted via mobile
The main receptionist was not around
Stayed in July 2024
-
Reviewed: 31 July 2024
Mohammad
United States2 reviews7.0“Location good.”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 4 nights
Internet no good. People who work not available all times.
Location.
Stayed in June 2024
-
Reviewed: 31 July 2024
Asim
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Magnificent 3-Bedroom Apartment Partial Burj Khalifa & Fountain Views
- • Stayed 5 nights
- • Submitted via mobile
No early check in despite earlier conversation with Bella Vista. Wasted 4 hours on the day
Location and facilities
Stayed in July 2024
-
Reviewed: 19 July 2024
Javeria
Pakistan15 reviews2 helpful votes6.0“An OK place to live”- • Leisure trip
- • Family with young children
- • Magnificent 3-Bedroom Apartment Partial Burj Khalifa & Fountain Views
- • Stayed 1 night
- • Submitted via mobile
We asked 6 adults and 1 child, and the bathrooms were not enough. The basic things were not available in the kitchen and rooms. The check in procedure was so lengthy and inconvenient
Location was good.
Stayed in July 2024
-
Reviewed: 30 June 2024
Alharbi
Saudi Arabia1 review2 helpful votes7.0“Decent apartment for the price I’ll come again”- • Leisure trip
- • Group
- • Cosy 1 Bedroom Apartment plus Annex
- • Stayed 5 nights
- • Submitted via mobile
The shower is bad the water didn’t drain , the sink also didn’t drain , the lamps don’t have lights
Clean and good location lots of facilities
Stayed in June 2024
-
Reviewed: 21 June 2024
Mjcocobodet
United Arab Emirates2 reviews1 helpful vote8.0“Nice”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very specious
Stayed in May 2024
-
Reviewed: 19 June 2024
Adil
United Arab Emirates3 reviews8.0“It was so peaceful and pleasant stay.”- • Leisure trip
- • Group
- • Magnificent 3-Bedroom Apartment Partial Burj Khalifa & Fountain Views
- • Stayed 2 nights
- • Submitted via mobile
The kitchen hood wasn’t working.
The location, Burj views and Fountain view
Stayed in June 2024
-
Reviewed: 30 May 2024
Bangara
Kuwait2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Charming 1-Bedroom Apartment & Annex
- • Stayed 5 nights
Contacting the host n getting the access card took time which causes the delay for accessing the doors and to wait for a while till security appears and opens the door.
Location was near to city center and with nice city view. Connectivity to Cabs just outside entrance, metro 1km away. Near to Burj Khalifa and Dubai mall for spending time with family to enjoy the city during evening walk.
Stayed in May 2024
-
Reviewed: 16 May 2024
Ibrahim
Israel5 reviews7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
The check-in and check-out are problematic. They take about a $300 deposit in advance and return it after check-out. When you want to check out, they don't answer the phone and if they want to answer, they answer after many hours.
The location is berfect! Far 5 minutes walk from Burj Khalifa and Dubai Mall and the fountains.
Stayed in April 2024
-
Reviewed: 12 May 2024
Phumlile
Eswatini6 reviews8.0“It was good”- • Leisure trip
- • Family with young children
- • Magnificent 3-Bedroom Apartment Partial Burj Khalifa & Fountain Views
- • Stayed 3 nights
- • Submitted via mobile
No cleaning service
Everything
Stayed in May 2024
-
Reviewed: 10 May 2024
Abdulla
Bahrain5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Stylish 2-Bedroom Apartment Fountain View
- • Stayed 2 nights
- • Submitted via mobile
I would thank Mr.Faizan for his kindness and polite with us during our stay there , he was very helpfull and honest person , Thank you Faizan so much.
Stayed in May 2024
-
Reviewed: 28 April 2024
Patrice
United Arab Emirates29 reviews1 helpful vote6.0“nice location and nice flat required to be refresh”- • Leisure trip
- • Family with young children
- • Cosy 1 Bedroom Apartment plus Annex
- • Stayed 2 nights
he kitchen do not have enough plate, fork, spoon. the boiling machine was leaking, no dishwasher soap and sponge to do clean. the bed was good, curtain not functioning. Required to refurbish the apartment some decoration are damage, No additional blanket as requested because we was 2 adults and 3 kids.
The accommodation is well located, the staff who welcome us was on time and courtesy. Easy access with the car. the view on Dubai Fountain gave an additional add value. Proximity of Dubai Mall, Dubai theater are an add value
Stayed in April 2024
-
Reviewed: 25 April 2024
Ninad
India3 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Vibrant 1-Bedroom Apartment Burj Khalifa & Fountain Views
- • Stayed 3 nights
- • Submitted via mobile
The host response was too late and unhelpful. And there are many cockroaches. Need more cleanness
The location was nice.love it
Stayed in April 2024
-
Reviewed: 14 April 2024
Aleya
United Arab Emirates4 reviews1 helpful vote6.0“It was ok”- • Leisure trip
- • Family with young children
- • Stylish 2-Bedroom Apartment Fountain View
- • Stayed 1 night
- • Submitted via mobile
During check out it was very hard and people were not responding
During check in everything was smooth and easy.
Stayed in April 2024
-
Reviewed: 24 March 2024
Mahdi
Indonesia1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Stylish 2-Bedroom Apartment Fountain View
- • Stayed 4 nights
The apartment does not have shampoo, body soap, a garbage bin in the toilet, and the water heater had problems (sometimes hot water was not available). Additionally, the pillows and bed were not comfortable
Location is prefect! the view is nice!
Stayed in March 2024
-
Reviewed: 15 March 2024
Azin
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 6 nights
- • Submitted via mobile
We rented the property for our family of five, but the host prepared for 4 people and they were not available to provide what we needed.
I really like d the location
Stayed in February 2024
-
Reviewed: 8 March 2024
Ali
Iraq32 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Vibrant 1-Bedroom Apartment Burj Khalifa & Fountain Views
- • Stayed 7 nights
- • Submitted via mobile
No access card No cleaning Bad lighting Not enough furniture in living room
Location
Stayed in March 2024
-
Reviewed: 5 March 2024
Nick
United Kingdom35 reviews2 helpful votes6.0“Great place to stay if you can work around the difficult arrival and departure process”- • Business trip
- • Group
- • Charming 1-Bedroom Apartment & Annex
- • Stayed 3 nights
Getting access to key for door was okay, but if you wanted access key to facilities including the pool you needed to meet the tentant at certain times during the day, which were mostly unworkable. We were also expected to hand a cash desposit at these unworkable times too, which had we done so, I doubt we would have met before leaving as our departure was 5am. Some of the appliances in the kitchen didn't work so we ended up eating out.
Great location within easy access to local convenience store, shops, sites and restaurants. Has a good pool if you can get access to it. Place was mostly well maintained and clean.
Stayed in February 2024
-
Reviewed: 5 March 2024
Mohammad
Saudi Arabia4 reviews6.0Pleasant- • Business trip
- • Family with young children
- • Cosy 1 Bedroom Apartment plus Annex
- • Stayed 6 nights
- • Submitted via mobile
Reception Time
Good location
Stayed in February 2024
-
Reviewed: 4 March 2024
Singh
Malaysia2 reviews1 helpful vote8.0“Excellent Location but service and amenities need some upgrading,”- • Leisure trip
- • Family with young children
- • Vibrant 1-Bedroom Apartment Burj Khalifa & Fountain Views
- • Stayed 6 nights
The bedding needs to be upgraded as the mattress were sinking in. The TV and Satellite remotes did not have the back covers and many times did not work well. We had to continue to call the service personnel for this. There were no Kitchen Towels provided and the cutlery was also limited. I was not given the access key to the building until 2 days before my departure as they said they did not have any available when we checked in. Having a broom and dustpan would have been great to sweep the floor as we were staying for 6 nights.
The Location was great with a great view of the Fountain. We could also see the upper portion of the Burj Khalifa. There is also a Supermarket just across the road from the apartment which makes it easy to buy groceries etc. I was given a 2 bedroom apartment (upgraded) which was nice. The Check-in process was fast as the host met us at the Lobby when we arrived. Response to WhatsApp message was pretty quick and responsive.
Stayed in February 2024
