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Reviews of Canal Central Hotel 5 stars

Al Abraj Street Business Bay, Dubai, United Arab Emirates

#159 of 466 hotels in Dubai

Guests' Choice

Review score

Based on 1539 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Bay View
    • Stayed 5 nights
    • Submitted via mobile

    the room interior, furniture, size of room.

    great location, concierge staff was professional. room is pretty small in comparison with dubai 5 stars rooms, and furniture could be better.

    Stayed in December 2021

  • Reviewed: 4 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room City View
    • Stayed 5 nights
    • Submitted via mobile

    Room service, left

    location

    Stayed in December 2021

  • Reviewed: 25 November 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Room City View
    • Stayed 3 nights

    The Buffet was excellent. The outdoor seating beside the pool in Lilly's is very nice and the food from the buffet was very good.

    Stayed in November 2021

  • Reviewed: 23 November 2021

    8.0
    Welcoming and comfortable stay
    • Leisure trip
    • People with friends
    • Deluxe Room Partial Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Only issue is the pool becomes completely shaded after 2pm, great to sunbathe until 1/2pm. The water pressure was not great in our room.

    All concierge staff are very helpful and friendly. We have been looked after very well. Good location, 10/15mins taxi to the most popular places. Breakfast was an ultimate highlight with a big shout out to Awais and Rabiul. Service was impeccable. The room was made up every day, left spotless and clean!

    Stayed in November 2021

  • Reviewed: 23 November 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Room City View
    • Stayed 3 nights
    • Submitted via mobile

    Great front desk staff. I liked that the area for the rooms was private and required the key to access since it is close to the pool and bar.

    Stayed in October 2021

  • Reviewed: 22 November 2021

    8.0
    Very good
    • Business trip
    • Group
    • Superior Room City View
    • Stayed 7 nights

    Everything was perfect, just missing the sun near the pool :)

    Stayed in October 2021

  • Reviewed: 19 November 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 10 nights

    The Breakfast staff were amazing !

    Stayed in November 2021

  • Reviewed: 17 November 2021

    7.0
    moderate
    • Leisure trip
    • Couple
    • Deluxe Room Partial Bay View
    • Stayed 4 nights
    • Submitted via mobile

    the night club at level 3 is too noisy

    nothing to be mentioned

    Stayed in November 2021

  • Reviewed: 16 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast wasn’t good

    The location and staff was good

    Stayed in November 2021

  • Reviewed: 15 November 2021

    9.0
    great, good value hotel
    • Leisure trip
    • Group
    • Deluxe Room Partial Bay View
    • Stayed 5 nights
    • Submitted via mobile

    n/a

    friendly staff, reasonably priced

    Stayed in November 2021

  • Reviewed: 9 November 2021

    7.0
    Just Okay
    • Leisure trip
    • Couple
    • Deluxe Room Partial Bay View
    • Stayed 7 nights

    Disappointment with the little attention to the guests, or at least to me. I didn't enjoy one of the dinners and one of the breakfasts because of the flight schedule, and they didn't have any consideration. Security deposit required without notice. Employee at the entrance who manages orders for cars and taxis, seems to have a collaboration with the most expensive companies and has no interest in helping guests to pay less with yellow taxis. They wanted me to go in a car that wanted 60AED for a short journey, which I paid 22AED with the yellow taxi. Meals included in the rate, breakfast and dinner, with little variety, always with very similar flavors every day. Other negative points, but extraneous to the functioning of the hotel, are the very noisy construction works, even glued to the hotel, and the sun hiding from the pool before lunch.

    The view from the pool to the Burj Khalifa is fantastic. The room is very nice, cozy, and the beds comfortable. Room cleaning is very good.

    Stayed in November 2021

  • Reviewed: 6 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Bay View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location, staff

    Stayed in November 2021

  • Reviewed: 5 November 2021

    8.0
    amazing
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 5 nights
    • Submitted via mobile

    location 📍

    Stayed in November 2021

  • Reviewed: 5 November 2021

    9.0
    The best view of business bay
    • Leisure trip
    • Couple
    • Premium Room Burj Khalifa view
    • Stayed 4 nights
    • Submitted via mobile

    Nothing! Everything was fine!

    The position and view were excellent, the staff was always ready h24 and kind. Breakfast was gorgeous, the room was clean, the shower big and the bed super-comfy. The pool and the pool bar were the perfect choice to end a night in Dubai, looking at Burj Khalifa.

    Stayed in November 2021

  • Reviewed: 5 November 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Room Partial Bay View
    • Stayed 5 nights
    • Submitted via mobile

    the price, and the breakfast

    the location and staff

    Stayed in November 2021

  • Reviewed: 5 November 2021

    9.0
    Absolutely amazing stay!
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 6 nights
    • Submitted via mobile

    Guests blooking sun chairs/beds - the hotel stuff could actually put a rule in place that after 20 mins "reservation" sun beds are released, if guests dont return from breakfast :D this would be fair for all others.

    The view from the Pool is amazing and the hotel staff was super attentive. THANK YOU, for the anniversary cake and birthday candles! :) Would definitely recommend this hotel. Just as an information, to go to city center downtown you will need a taxi. But it's convenient and cheap. We will be back! :)

    Stayed in November 2021

  • Reviewed: 2 November 2021

    7.0
    good hotel but not 5 star standards
    • Business trip
    • Solo traveller
    • Superior Room City View
    • Stayed 3 nights

    The bathroom was in a bad condition Iron board was Broken but they have changed it to a new one It took the staff forever to come to the room to collect the laundry

    Room was clean location was ok Staff were friendly

    Stayed in October 2021

  • Reviewed: 2 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Room Burj Khalifa view
    • Stayed 3 nights

    the closing of a pool at night

    breakfast was very nice

    Stayed in November 2021

  • Reviewed: 1 November 2021

    7.0
    good place for a quick staycation
    • Leisure trip
    • Couple
    • Premium Room Burj Khalifa view
    • Stayed 2 nights
    • Submitted via mobile

    the bathtub was not in the room which I booked, breakfast was not that nice, I didn’t allow me to upgrade

    location is amazing the view is really nice hotel room is really clean

    Stayed in October 2021

  • Reviewed: 31 October 2021

    8.0
    Liesure
    • Leisure trip
    • People with friends
    • Premium Room Burj Khalifa view
    • Stayed 2 nights
    • Submitted via mobile

    Normal taxi not available all time

    Canal view

    Stayed in October 2021

  • Reviewed: 31 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 2 nights
    • Submitted via mobile

    Price was over priced.

    Location

    Stayed in October 2021

  • Reviewed: 27 October 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Room City View
    • Stayed 3 nights
    • Submitted via mobile

    We had to pay for an early check in although there were rooms available at the time we arrived, they told us they need to clean the room first but the room was already cleaned and empty. They don’t give good exchange rates at the reception but at least they first tell you so, so you know in advance. Pool closes at 7 which is a bit early based on the warm weather in Dubai which lasts until 8-9-10pm

    People in the Reception were very friendly helpful and kind. They give suggestions and answer any questions you might have. Quick check in and check out as well. Amazing Pool view with Burj Khalifa view. Clean, spacious rooms with many amenities and complimentary bottles of water.

    Stayed in October 2021

  • Reviewed: 25 October 2021

    8.0
    great
    • Leisure trip
    • Family with young children
    • Premium Room Burj Khalifa view
    • Stayed 7 nights

    Very good service, stuff very friendly, beautiful views, only rooms where bit smaller (2 adults 1 kid) but perfect size for 2 people.

    Stayed in October 2021

  • Reviewed: 22 October 2021

    7.0
    Nothing special
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 2 nights
    • Submitted via mobile

    The room was too small, old and dirty. The staff at the reception were very slow, unprofessional and lazy, it took them 2hrs to get us checked in.

    Great view from the pool and the breakfast was amazing.

    Stayed in October 2021

Showing 1 – 25

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