Al Jadaf, Bur Dubai, Dubai, United Arab Emirates
#356 of 723 hotels in Dubai
Guests' ChoiceBased on 2645 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.0
Facilities
8.2
Staff
8.6
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 July 2024
Ghassen
TunisiaThe receptionist workers
Everything was good but the reception have a bad communication
Stayed in July 2024
Reviewed: 25 July 2024
Arci_f
United Arab EmiratesLove the comfort of beddings, delicious breakfast
Stayed in June 2024
Reviewed: 24 July 2024
Vanessa
United Arab EmiratesWhat I don’t like the AC is not working for room 1303.. Please fix it
Good coz it’s cozy
Stayed in July 2024
Reviewed: 22 July 2024
Mohamed
EgyptDinner could be better, small swimming pool.
Room was clean, friendly staff.
Stayed in July 2024
Reviewed: 21 July 2024
Mattankot
KuwaitSerious looking staff no smile only for the front office staff Ms Kirti other were not smiling. Kirti was exceptionally helpful
Cleanliness
Stayed in July 2024
Reviewed: 20 July 2024
Karenann
United Arab Emiratesnone
cookies that are giving in the reception and cleanliness is excellent, friendly and helpful staff very affordble.
Stayed in July 2024
Reviewed: 20 July 2024
Eva
United Arab Emirateswhat i found inappropriate is the loading and unloading of guest in the main lobby, some guest is leaving their car in front of the lobby and other cars behind cannot pass through. we have to wait. for the owner to come. it could have been better to let that person park his car on the correct place not to bloclk the way.
the warm welcome of the staff,specially Rechelle in somaya restaurant. she very courteous and professional. the house keeping staff very prompt in our request.
Stayed in July 2024
Reviewed: 19 July 2024
Faisal
AustraliaRoom Airconditioning was poor.
Breakfast was good.
Stayed in July 2024
Reviewed: 19 July 2024
Inus
United Arab EmiratesNo complaints
Location, comfortable beds, excellent shower, good gym equipment, nice pool for a morning swim before the heat, great breakfast prepared by chef Adel and his team.
Stayed in July 2024
Reviewed: 17 July 2024
Nida
United KingdomCleanliness
Very nice and cleane
Stayed in July 2024
Reviewed: 17 July 2024
Dsouza
IndiaIt's the same breakfast every day....Nothing changes it's extremely average
The location is excellent, very close to the metro . They also have washing machines and dryers so.you can wash your clothes .
Stayed in July 2024
Reviewed: 15 July 2024
Ashok
OmanRoom was excellent
Stayed in June 2024
Reviewed: 15 July 2024
Agresh89
United Arab EmiratesSwiming pool area was good
Breakfast was good , Room location not good
Stayed in July 2024
Reviewed: 15 July 2024
Shoaib
United Arab EmiratesCustomer service Below average breakfast Number of staff in the restaurant was not adequate
Cleanliness
Stayed in July 2024
Reviewed: 14 July 2024
Ellah
PhilippinesIm so glad that they give an extra effort to give me a small birthday cake😘 i was totally surprised on it😇
Stayed in July 2024
Reviewed: 14 July 2024
Ajithkhan
QatarBreakfast on the same menu every day is becoming monotonous. Very small swimming pool
Room is really good
Stayed in June 2024
Reviewed: 13 July 2024
Mohammed
Saudi ArabiaHotel parking lots B1 and B2 are too narrow for 4x4 vehicles and SUV Some clothes hanging cupboards are broken and difficult to open Also, entering the ground parking B1,B2 has the disadvantage that it is on the same road as the reception to the hotel, which makes you wait for some parking because there are cars to load and unload bags.
Clean hotel and great breakfast Lovely staff
Stayed in July 2024
Reviewed: 13 July 2024
Yahya
United Arab EmiratesSpace for WC
Staff
Stayed in July 2024
Reviewed: 12 July 2024
Jaya
IndiaEverything went well. room comfortable, breakfast excellent, location was little away from center. A small request as per my experience if Welcome drink is served to the Guest during check in.
Stayed in July 2024
Reviewed: 12 July 2024
Vijay
IndiaGood choice of Breakfast
Stayed in April 2024
Reviewed: 12 July 2024
Mehta
IndiaStaff and location
Stayed in June 2024
Reviewed: 11 July 2024
Jennifer
United Arab EmiratesNothing
Facilities and location
Stayed in June 2024
Reviewed: 10 July 2024
Fathima
United Arab EmiratesStaffs are not good
Location
Stayed in July 2024
Reviewed: 8 July 2024
Dawood
OmanThe internet was to slow and difficult to connect during our stay . All that its disconnected
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content