The water pressure in the shower was not good. Air conditioner takes alot of time in cooling. Maybe as it was very hot outside. The water bottles provided are just 2 miniatures. And if you order, it is 16 aed for a 500 ml bottle. Atleast water bottles must be provided at no extra cost. Buffet spread is little. Timings from 6 to 10.30. Wish they could increase an hour.

A perfect location, Great place to stay. Cozy bed. I stayed at villa 38, it was a room with a balcony. The stay was good. The beach is great. Swimming pools are perfect. It has an amazing garden, although not perfectly maintained but amazing. I ordered a cake for my wife. It was beautiful and tasty. They delivered it at 12 as asked.

Stayed in June 2021

Old need maintenance , beach must be cleaned .

Beach is not so clean . Hotel needs maintenance pools are nice

Stayed in June 2021

Cleanliness of room and toilet not up to expectation..Interiors of the room is dated. It didnt look cozy. There is no bidet in the toilet.

Breakfast and the staff especially those driving the buggy car. They were friendly and they came on time always

Stayed in June 2021

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Rally nice resort, especially for this price. Perfect place to stay and explore La Mer and Laguna Water Park.

Stayed in May 2021

Service, pool and staff

Location and the room

Stayed in May 2021

Room in bad shape ( window doesn't close properly, toilet flush doesn't work properly, only 2 towels in the room,) Sunchairs and umbrellas on the beach in bad condition.

Hotel Private Beach

Stayed in May 2021

Everything was great except the air condition was a little bit hot and it took a while to get cool and then hot again.

The front desk staff was very responsive, The room service was helpful and the room was great.

Stayed in May 2021

Room is not sound proof at all, you can hear everything , the bed is not really comfortable. The is only one socket in the room. We had minibar but no beer /wine opener

The territory is so big and green. Staff is friendly and polite

Stayed in May 2021

room fridge messy

location

Stayed in April 2021

A few bits are dated and could do with modernising.

Everything. Our stay was amazing. My new favorite hotel in Dubai!!

Stayed in April 2021

Should take a little bit more care of the gardens and little renovation

The gardens and the swimming pools

Stayed in March 2021

It's not a 5 star resort but good and clean enogh for the price. The gym is excellent, the beach is fairly nice. Staff are pleasant.

Stayed in March 2021

Low water pressure at times, but was ok, and I knew from previous reviews. Considering the low water pressure and older bathrooms’ installations and fittings maybe you should consider a toilet brush in the bathroom? The beach towel place was a bit out of the way and hard to spot,m. Also, you may consider a disposal place for the used beach towels on the beach , because leaving it in the sun beds makes it harder for staff but also there no way to know if people left for the day or they will return. Thank you

Good location, marvellous landscape, well maintained pools, private beach, amazing staff that greats you every time they see you and literally run to cater to guests’ every whim . Good breakfast, I can’t believe people call it basic, it is a little bit of everything for everyone ( it is breakfast after all , not brunch).I liked that they followed on suggestions and put out some fish at breakfast. Special thanks to Hadija, Ahmed ( reception) and , unfortunately can’t remember the name , a guy at the beach bar, who was ever so helpful and thoughtful.

Stayed in March 2021

breakfast it was the same everyday got a bit boring , and the receptionist lady was not helpful and felt beaning ripped off informing us that we had to do another covid test and if we paid 500 d . thankfully another staff advice us that it was not airport rules and check with your flight i also found the taxi people to be very pushy and over charring

the staff at the restaurant were amazing they tried there best to asset us with our 1 year baby the pool staff also were accommodating , and the same goes to the beach bar which is were we held our babies first birthday !

Stayed in February 2021

The AC doesn't cool quickly

Location, clean, design, staff

Stayed in March 2021

no public transport eg. hope on /off availble; with public bus yuo need special card and that s only available at Metrostation; yuo need taxi

Best was the place to the sea and beach.

Stayed in March 2021

Water interruption during our stay.

Nice scenery.

Stayed in February 2021

so disappointed with the private beach area. The sea view is not very nice. You can no longer see the open ocean because all you can see from the beach side are the cranes and under construction buildings. And it’s noisy too. An eyesore that ruins the beach ambiance. So, we ended up chilling out at the pool area.

The resort is a mixed of tropical and Mediterranean vibes. It’s very accessible. Just a 3-minute walk to Lamer. The rooms are clean and they have a very comfortable bed. All Staff are nice, helpful and friendly. So many Breakfast choices especially for those who doesn’t eat red meat like me ☺️.

Stayed in February 2021

The room wasn't prepared for 2 people, a bathrobe was missing. The minibar was empty and at the reception they had no idea that the fridge was not restocked - lack of communication and upfront distribution of information. The place needs maintenance. Facade paint is peeling off, more landscaping needed, the staff doesn't clean the fallen leaves daily. Staff at the pools is outnumbered by the guests, they cannot cover all areas, you need to wait endlessly until someone shows up to take your order and you need to chase them to pay. The beach needs daily cleaning, but also the tourists must be trained to not litter there. Not enough bins at the beach, if any at all. Flooka doesn't play music indoors, and the atmosphere inside the restaurant is of a canteen, no wonder why everyone wants on the terrace. We were not advised upon check-in that we need to pre-book a table anywhere and it was a difficult experience finding an empty table for dinner.

The beds were comfortable. The beach was relatively clean. Loca serves fantastic Mexican meals. Taverna has a charming atmosphere for breakfast and a-la-cart dining. La Capanna has a fantastic Italian charm. Pools were heated. There were playgrounds for children. The reception extended check-out time free of charge. The spa provides excellent massage services, but the staff needs to be trained to speak better English. The management can invest in that.

Stayed in February 2021

Very good location behind the restaurant and the beach And the very good staff

I like the 🌊 sea and the price very good 👍

Stayed in February 2021

I still haven't received a copy of the invoices even after several mails.

Private beach, beach bar

Stayed in December 2020

Bad brakefast

Lokation

Stayed in January 2021

the facilities can use upgrade , for example: 1-bathroom pressure water was very low, had to take longer shower 2-Wifi to the rooms were very slow at night, a password or some upgrade to be done to mitigate the slowness

the staff in the hotel were very helpful and the check-in was pleasant

Stayed in January 2021

The jacuzzi sweet room layout was a little weird. The room didn’t have a wardrobe but it was in the living room. It also didn’t have an en-suite bathroom

The location of the property is amazing. Close by to all the good places. Having your own private jacuzzi in the back was just an amazing feeling.

Stayed in December 2020