Bani Yas Street, 117th Street , 68456 Al Ain, United Arab Emirates
#2 of 18 hotels in Al Ain
Guests' ChoiceBased on 1238 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.0
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 15 January 2024
Viswakanth
United Arab EmiratesEverything was good
Enjoyed view from balcony
Stayed in January 2024
Reviewed: 14 January 2024
Ahmed
Omannothing. it was a great stay
great stay, clean and quite
Stayed in January 2024
Reviewed: 14 January 2024
Nasser
OmanNothing
Everything
Stayed in January 2024
Reviewed: 13 January 2024
Mohammed
OmanNothing
Hotel connected with Hili mall(shops , coffee shop,hyper market,restaurants)
Stayed in January 2024
Reviewed: 13 January 2024
Chathuni
United Arab EmiratesNothing
Outstanding
Stayed in December 2023
Reviewed: 4 January 2024
Whatever
United Arab EmiratesThe only thing we disliked was the cleanliness of the room. It seemed that only the visible surface was quickly wiped.
Quite, Balcony, Size of the room
Stayed in December 2023
Reviewed: 2 January 2024
Abdul
United Arab EmiratesReception staff needs more training. I lost my meeting because this reason
Location
Stayed in November 2023
Reviewed: 2 January 2024
Mohammed
United Arab EmiratesThe stay was for 4. The bed size was small and the hotel did not allot another bed space
The ambience, the Pool and the breakfast
Stayed in January 2024
Reviewed: 1 January 2024
Waqas
United Arab EmiratesSpacious room with facilities like free gym, pool as well as jacuzzi. SuperbNeat and clean everything in facility. Staff from parking, reception room service and available in restaurants, along with people available on amenities are well trained well mannered.
Stayed in January 2024
Reviewed: 1 January 2024
Tony
United Arab EmiratesNothing
Amazing Food with great staff
Stayed in January 2024
Reviewed: 1 January 2024
Laura
AustraliaNothing
Swimming pool excellent. Staff are friendly and helpful Rooms comfortable and clean Good parking area
Stayed in January 2024
Reviewed: 31 December 2023
Syed
United Arab EmiratesThe lift access
Neat and clean
Stayed in December 2023
Reviewed: 30 December 2023
Faith
PhilippinesPerhaps add more food choices on breakfast buffet. But the food were good.
They are very gracious even though we have a late check out. Staff are very accommodating. It's good that it is beside the mall. They make sure we are comfortable during the emergency. Love to stay more. Worth the price.
Stayed in December 2023
Reviewed: 29 December 2023
Hamad
United KingdomThe room was not good enough and also not comfortable, the wi-fi was very boor hotel need to develop the facility off the room lots off things are missing .
I like the staff they was very friendly.
Stayed in December 2023
Reviewed: 28 December 2023
Kev
United Arab EmiratesEverything was perfect
Room very clean .spacious. Great breakfast Everything is just amaizing
Stayed in December 2023
Reviewed: 27 December 2023
Latifa
United Arab EmiratesThe Room Was clean and nice and the furniture is new i order breakfast and i was delicious.....Hotel Location is great because its near mall so you can go for shopping....its wonderful place to stay.
Stayed in November 2023
Reviewed: 23 December 2023
Mohammed
Saudi ArabiaNothing
The Facilities and professional staff
Stayed in December 2023
Reviewed: 22 December 2023
Rehaan
United Arab Emirates-
Staff were very helpful and welcoming. Ease of meal options in the connected mall
Stayed in November 2023
Reviewed: 19 December 2023
Obaid
United Arab EmiratesVery friendly staff
Nice
Stayed in December 2023
Reviewed: 18 December 2023
Nasser
OmanNone
every thing
Stayed in December 2023
Reviewed: 16 December 2023
Abdullah
OmanNil
Very clean and nice staff in the reception
Stayed in November 2023
Reviewed: 14 December 2023
Anthony
United Arab EmiratesNA
Everything was exceptional staff food location etc
Stayed in December 2023
Reviewed: 14 December 2023
Alkas
United StatesGood
Good
Stayed in December 2023
Reviewed: 12 December 2023
हेमन्त
United Arab EmiratesBreakfast, very sad. Half cooked food, chefndishes were getting over heated and food getting rubber but no one cares.
There should be more than one to recognize here, let's start with Mohammad at the front desk. Thanks for the upgrading suggestion. Chef Shreyas at the egg counter. Although the hotel's breakfast is below average, very less options in the buffet. The second day there were Idli Sambar (obviously made by a kerala chef) as idli was so thick that I can kill someone with it and Sambar only had BIG chunks of VEGGIES and zero taste. Thanks to Shreyas, the egg made us survive. We ordered cappuccino and after 3 minutes the coffee turned into something else. All the froth was gone. I can go on and on about breakfast blunders. The kitchen team, I'm sorry but you are the only ones, pulling the scores down. Pay attention to your breakfast menu, PLEASE. I love the shisha place near the pool, the guy by name Alm... sorry I forgot his name but the chap is from Mumbai was very helpful and friendly. Binod at the bell desk, thank you for being so responsive and attentive. Ratna at the house keeping, thank you for cleaning our room. Overall a very relaxing stay!
Stayed in December 2023
Reviewed: 11 December 2023
Jazmin
United Arab EmiratesPool bar was not open
Breakfast
Stayed in December 2023
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