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  5. Reviews of Four Points by Sheraton Production City, Dubai

Reviews of Four Points by Sheraton Production City, Dubai 4 stars

Dubai Production City, Dubai, United Arab Emirates

#287 of 723 hotels in Dubai

Guests' Choice

Review score

Based on 1272 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    7.2

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 3 nights
    • Submitted via mobile

    Gym was closed.

    Good hospitality from the reception and the staff at the restaurant. Prashant and Shiv were really helpful to accommodate the custom needs for our baby which made life really easy for us while staying.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night

    May be location.

    Very good break fast & value for money

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Excellent Stay with Outstanding Cleaning by MD Kayum
    • Leisure trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 2 nights
    • Submitted via mobile

    I recently stayed at this hotel and was impressed by the quality of my experience. The room was spotless and well-appointed, with all necessary amenities. However, what truly stood out was the exceptional cleaning and maintenance work done by MD Kayum. The room was immaculately clean, with every surface shining and not a speck of dust in sight. Throughout my stay, the hotel maintained its high standards of cleanliness, thanks to MD Kayum's diligent efforts. I would highly recommend this hotel to anyone looking for a comfortable, clean, and enjoyable stay. The staff's professionalism and MD Kayum's outstanding cleaning work make this hotel a top choice.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Very happy with the staff 10/10
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 2 nights
    • Submitted via mobile

    Staff were amazing, H Z room attendant awesome, gym ok pool ok. Sports Bar was great.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    It was a tiring day when we checked in. But Joana give us free upgrade and early check in. The hotel was okay if you want a quiet place.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Rooftop pool and jacuzzi relaxing. Good gym. Very nice friendly staff would book again in a flash! 
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 2 nights
    • Submitted via mobile

    Room attendant very good, friendly and helpful. H.K Bishal especially good. Thank you.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 5 nights
    • Submitted via mobile

    Check in accommodated type of room I wanted and respected the fact that I have to have a quiet room, so they upgraded me

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    Exceptional service from Moe well informative check-in.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    The location

    Everything inside the room is great.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    The accessibility to the hotel was difficult probably due to the recent rain in Dubai

    Calm, quite, clean, spacious

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    It was a good experience, the service was great and staff are friendly.
    • Leisure trip
    • Couple
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    We can hear the staff talking and cleaning while we were sleeping

    Location and value

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    U have to go outside to smoke.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 3 nights
    • Submitted via mobile

    Hospitality, especially the below staff were very humble. Ms. Justine Mr. Kaushal Mr. Tino

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent
    • Leisure trip
    • Group
    • Superior Twin, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    NA

    Cleaning

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    It was so cool and Fares from the staff made it perfect, always down to help and he gives my tips om my stay honestly he
    • Business trip
    • People with friends
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 4 nights
    • Submitted via mobile

    My room was in the middle with the big window, I can hear everything happens in the lobby, it should be soundproof or something

    How clean and how fresh the place smells

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 7 nights
    • Submitted via mobile

    Gym

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 3 nights
    • Submitted via mobile

    Breakfasts. Poor choice. Hotel location.

    Clean and modern rooms

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Excellent friendly hotel and staff very clean food and beverage service was also very good. Just let down by location.
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 5 nights
    • Submitted via mobile

    It wasn’t the best location had to get Uber everywhere which was expected as Dubai doesn’t really accommodate to people for people walking especially on the outskirts where the hotel was located. They did pay on a twice daily shuttle service in the morning and afternoon but as I was going out later was no help. Would be an excellent place to stay if you hire a car.

    It was clean well run all staff were very friendly and helpful rooms were nice cleaned daily.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Khai was excellent customer
    • Business trip
    • Group
    • Deluxe King, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 2 nights

    it was good

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Overall good experience
    • Leisure trip
    • Family with young children
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 5 nights

    The underground parking, the entrance of parking is not having much space for bigger cars The room was cleaned without even asking, it shouldn't be the case unless i request it the hotel is in production city, far from the downtown

    The breakfast was amazing The pool area was good not much crowded The room was quite

    Stayed in February 2024

  • Reviewed: 6 March 2024

    9.0
    I will , I just got home very tired . 12 hours flight from Dubai to Boston
    • Leisure trip
    • Solo traveller
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 15 nights
    • Submitted via mobile

    My only concern is the manager at the 5th floor bar She is not professional, and shouldn’t drink when in duty

    Quite, clean, safe The staff very nice, professional, kind

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Enjoyed Dubai but next time will stay closer in town as nothing close by this hotel
    • Leisure trip
    • Couple
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 1 night
    • Submitted via mobile

    Too far away from anything.

    Breakfast was good room clean and nice

    Stayed in January 2024

  • Reviewed: 2 March 2024

    8.0
    Great value for money. Very friendly staff.
    • Business trip
    • Solo traveller
    • Classic King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 4 nights
    • Submitted via mobile

    The location is not touristic but there is taxis and services nearby.

    The staff is friendly and helpfull. The room and spacious and clean and well equiped. Same for the washroom. The lobby is very nice. Great value for money

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    It’s a good trip but if it was more frequent shuttle service than it will be better as too much spend on taxi
    • Leisure trip
    • People with friends
    • Standard King Bed, (Comp. Shuttle to DMCC Metro, Marina Mall & JBR, 20% off on F&B outlet)
    • Stayed 4 nights
    • Submitted via mobile

    Location and shuttle service is just twice a day and later one without pick up. No shuttle service to airport

    Breakfast

    Stayed in February 2024

Showing 1 – 25

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