Sheikh Zayed Road Trade Centre Area,Next to Al Attar Tower, Trade Centre, Dubai, United Arab Emirates
#412 of 715 hotels in Dubai
Guests' ChoiceBased on 5729 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
8.0
Staff
8.4
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Ioanna
CyprusThe breakfast could be better. It was made for indian people. A few choices for european people.
Value for money hotel. Nice swimming pool. Friendly staff
Stayed in May 2024
Reviewed: 28 April 2024
Yevhen
UkraineOne day a hotel employee came in the middle of the night, waking us up because they had some error occurred in system during check-in, although we had already stayed at the hotel for two days. This moment was not very pleasant, but overall everything was fine.
The hotel and staff were very friendly and nice, tasty food, good location and amazing view from the window on the night city.
Stayed in April 2024
Reviewed: 28 April 2024
Anshul
AustraliaBreakfast seemed repetitive
Location Value for money
Stayed in April 2024
Reviewed: 18 April 2024
Marleen
EstoniaThe waiting for the elevator.
The location was great.
Stayed in April 2024
Reviewed: 10 April 2024
Joan
United Arab EmiratesThe bed sheet, towels the blanket. Old things should be change eventhough the hotel was old. Rest are OK.
HC view
Stayed in April 2024
Reviewed: 8 April 2024
Eduardo
SpainAs everyone says, there are not enough elevators to get to the rooms and sometimes it takes 10-15 min to move around.
Obviously the hotel is amazing because of it’s height. The rooms are not expensive for what you recieve. I asked for a high floor room and they comply with it. The personal was amazing with me. I had to call reception because If you want to exit the balcony you must sign a paper in case an accident happens. Ajay, an amazing worker came and we had a great conversation. He was so professional, kind-hearted and polite with me. Thank you Ajay. Also Sohab in reception had great manners and was very welcoming with all guests. The views of the swimming pool are astonishing.
Stayed in April 2024
Reviewed: 6 April 2024
Gilbienne
CuraçaoNice staf, clean and good space
Stayed in April 2024
Reviewed: 5 April 2024
Katrina
United Arab EmiratesAverage facilities
The location and the Burj Khalifa view
Stayed in April 2024
Reviewed: 4 April 2024
Stanton
United StatesThe elevators weren’t as bad as everyone described, the longest time we had to wait for one was around 15 minutes.
Room service was great, also the breakfast and the hotel staff. Rooms are amazing, spacious with comfortable beds and breathtaking views.
Stayed in March 2024
Reviewed: 4 April 2024
Magdalena
PolandWaiting for bottles of water took 6 calls.
The location.
Stayed in February 2024
Reviewed: 1 April 2024
Janens
United StatesI stayed for 7 days, and the elevators were an issue. One of them did not work for 6 days, so you literally had to squeeze yourself in the elevator available. It took so long to go up or down since the elevators were all full of guests or workers. I kept on asking for a solution, and the employees' answers were, "I just work here." No manager was available.
The location was great and also a great view.
Stayed in March 2024
Reviewed: 27 March 2024
Rishabh
United KingdomLift takes ages
Great location, great facilities, comfortable bed
Stayed in March 2024
Reviewed: 26 March 2024
Susan
United KingdomThe chaos with so few lifts for so many floors with so many people. Don't expect to get where you want to go in a hurry.
The rooftop restaurant was the real highlight of our stay. The panoramic views at night were amazing. Great location for most downtown attractions.
Stayed in March 2024
Reviewed: 24 March 2024
Jennifer
United StatesMost of the electrical outlets didn't work so it was difficult to find a spot to use my curling iron.
The bell hops were fantastic and helped us get a taxi quickly. The room was very spacious and we loved our view.
Stayed in March 2024
Reviewed: 20 March 2024
Natia
GeorgiaI did not like the cleanliness and the furniture was old and damaged
I like location and breakfast
Stayed in March 2024
Reviewed: 18 March 2024
Denisa
Czech RepublicWaiting for the elevators, Some parts of the room equipment would need to be replaced
Beautiful view, great selection of breakfast, care for guests, Bottled water refilled every day and things to make coffee and tea as well as clean towels at any time
Stayed in March 2024
Reviewed: 5 March 2024
Daniel
IsraelThe elevators are a madness. 3 elevators for 41 floors is insane. Had to wait like 15 minutes to go down, and like 5 minutes into the elevator with tons of people, and stopping in each floor.
The size of the rooms is good. The Staff is really servicial and kind.
Stayed in March 2024
Reviewed: 26 February 2024
Ems
Philippinesrepetition of breakfast
room
Stayed in February 2024
Reviewed: 21 February 2024
Anitrice
United StatesThe long wait for the elevator was a bummer and really added additional time leaving and returning to our room.
The location was perfect, centralized and close to everything we needed to include the train station.
Stayed in January 2024
Reviewed: 20 February 2024
Hazem
EgyptStaff should be trained how to deal with the guest. Elevator is disaster especially between 8–11 am. Cleaning should be better than the current. Breakfast is below the average.
Location. Hotel Valet.
Stayed in February 2024
Reviewed: 18 February 2024
Muriel
FranceTheir honestly : we left by mistake an envelop of money at the lobby and they called our room to say that we left the envelop their. More honest and high level persons than that, we can't find. Hotel is perfect in terms of cleanness, bed, comfortable, etc
Stayed in January 2024
Reviewed: 16 February 2024
Parvaneh
AustraliaIt was good location and clean
The property was not the one I expected they change my room after 2 days stay to different room it’s bit anoint
Stayed in January 2024
Reviewed: 10 February 2024
Ana
RomaniaCold room. Light did not function. Missing towels. Broken door(missing screw)
The view
Stayed in February 2024
Reviewed: 9 February 2024
Anna
Czech RepublicI have never seen such a stupid elevator system. We stayed in 70th floor which was wondeful for views but curse to get to the ground floor.
Height of the hotel allowed beautiful views from windows, breakfast was rich and delicious. Restaurant in top floor and pool in 12th are nice plus.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content