Clean

Stayed in April 2024

Poor Buffet Breakfast Poor TV Channel choices

Nothing out of the ordinary

Stayed in April 2024

Staff communication was a challenge because most staff hardly communicated in English

Quiet location

Stayed in April 2024

Underground parking to passage is narrow

Excellent and value for money

Stayed in April 2024

Food, housekeeping, parking

Check in and check out

Stayed in April 2024

- loud noise can be heard from outside, during the stay there were repairs in the hotel, so I could hear hammer noises, etc. -the shuttle bus is shared with crowe plaza , so we didn't cacht it to the beach

+the bed was very good and relaxing + Good cleaning services

Stayed in April 2024

No Parking for Taxis or any Car

Nice Hotel for Family, Good Breakfast , Great Location

Stayed in March 2024

minimal selection of breakfast, the shower enclosure needs deep cleaning.

it has a family room, staff are nice and accommodating.

Stayed in March 2024

The staff is excellent, especially Ann,Ajara. Very caring

Stayed in February 2024

no bar or sports club.

professional and efficient reception staff, great thanks to Miss Kayan.

Stayed in March 2024

Free shuttle to the mall and the beach

Stayed in February 2024

The bathrooms need to be renovated as the shower doors were shaky. The rooms were cleaned on time. We did have a communication gap where some family members who reached the hotel earlier had to wait in the lobby for 4 hours since they need the physical credit card to get room keys. This was an inconvenience to us even though i msgd 12 hours in advance to use the CC on file so they get the room keys. The rooms have a double bed and a sofa bed. The sofa bed is a spring bed and very uncomfortable. So if you have back issues, try to avoid it.

The hotel location is very good - 15mins from airport (55AED), Dubai Mall, Old Dubai and Museum of the future and it is 5 mins drive from La Mer beach. If you are more than 2 people, its faster to take the taxi from airport instead of metro as it costs the same. The rooms are comfortable and decent sized. The rooms were cleaned on time. The breakfast buffet was very good with enough options - including atleast 1 Indian food item daily. There is a sport bar on site with a limited menu. The hotel does offer Lunch Buffet (AED 45) and Dinner buffet (AED55) incase you don't want to go out for meals. The buffets are a decent alternative to highly priced bar food. Wi-fi in the hotel is good and strong enough. The rooms have a locker and and empty refrigerator. There was no iron box, but the front desk provided it when we called. The room comes with 2 water bottles per day as the tap water is not drinkable in Dubai. There is a a pop up to book excursions incase you haven't booked them online in advance. There is a free shuttle from the hotel to La Mer beach and Dubai mall twice daily. However it can sometimes get full as it picks up guests from another hotel before reaching Holiday Inn. There is a bag storage room as well where you can keep you bags incase your return flight is later than the 12pm check out time.

Stayed in February 2024

This hotel does not have room service. We booked a triple room and only got a couple of small towels in the bathroom which were not suitable for showering.

Got plenty of ice from the bar which was great!

Stayed in February 2024

Staff were so polite, friendly & helpful. The beds were very comfortable, and housekeeping was very efficient. The breakfast range was very good value for money & the breakfast team very attentive & helpful.

Stayed in February 2024

Don't let the size the of this hotel keep you from staying here. Rooms are very nice and comfortable. They have a very good buffet that is at a great price. It does a a very nice bar as well. 20 min walk to Le Mar Beach. 20 min walk to the Metro.

Stayed in January 2024

Breakfast was not great. Coffee machines provide good coffee but extremely slow. Selection of foods ok but not great. For example would have been nice to have waffle maker or oatmeal available each day. Had to request clean towels. Had to request water because was none in the room when we checked in. Had to request room cleaning. Refrigerator did not cool beverages. Rooms very small.

Location was good.

Stayed in January 2024

stayed only 1 night.. Nothing to complaint..

The location was perfect! Good and Simple rooms! Breakfast is very and the rates are very cheaper!

Stayed in January 2024

We are non smokers, so the smell of cigarettes and smoke when smokers sit right next to the opening or closing of the door, very strong smell

The courtesy of the staff, the smiles, the obeisance, the will to accomplish or make the client happy, the cleanliness and tidiness. Keep it up

Stayed in January 2024

Parking and inside lights

Breakfast and clean

Stayed in January 2024

There’s no places to explore via walking distance, need to cab down to attraction sites. No sea view as described. Water pressure and water colour is bad.

Location is good, but quite far from city centre. Shuttle bus service is a perk but always full.

Stayed in January 2024

Good breakfast included in our price, comfortable stay and pleasant staff. Very good value for money.

Stayed in January 2024

Place is veryy well located wirh a fee parking rooms are clean and comfy. Hotel had everything needed for the stay

Stayed in November 2023

Food

Location

Stayed in January 2024

Location and friendly staff

Stayed in January 2024