Al Barsha, Sheikh Zayed Road, Opposite to Mashreq Metro Station, Al Barsha, 450011 Dubai, United Arab Emirates
#466 of 725 hotels in Dubai
Guests' ChoiceBased on 1784 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.3
Value for money
7.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 July 2024
Shaik
IndiaNothing, all ok.
We have enjoyed staying in Novotel Al Barsha, staff was friendly and cheerfull. Breakfast is good, overall we loved the stay and looking forward to come back again !!! Thank you the 360 degree hotel staff Hariet, she was so helpfull and pleansent.
Stayed in July 2024
Reviewed: 18 July 2024
Saleem
Saudi ArabiaI haven’t tried Breakfast
Stayed in June 2024
Reviewed: 18 July 2024
Sp
United Arab EmiratesDecor is a bit dated. Not all the bathrooms have handshowers.
Great location, fabulous views of Burj al Arab and Atlantis from the suite
Stayed in July 2024
Reviewed: 16 July 2024
Zahran
OmanThey gave us very uncleaned and smelly suite.
Location
Stayed in July 2024
Reviewed: 11 July 2024
Shella
United Arab Emiratesmore food variety
Stayed in July 2024
Reviewed: 4 July 2024
Verma
United Arab EmiratesBreakfast was very nice with multiple options.
Stayed in June 2024
Reviewed: 3 July 2024
Christopher
UgandaConveniently Located next to the Metro Station and the Mall of Emirates. Very comfortable bed and very friendly staff.
Stayed in June 2024
Reviewed: 28 June 2024
Ali
United Arab EmiratesThe Room
The stuff behaviour
Stayed in June 2024
Reviewed: 28 June 2024
Josseline
United KingdomThe lack of microwave in the room
Very clean property with friendly people
Stayed in June 2024
Reviewed: 27 June 2024
Ahmed
IraqEverything was excellent
The breakfast is very good
Stayed in June 2024
Reviewed: 18 June 2024
Nazeer
United Arab EmiratesGood
Stayed in June 2024
Reviewed: 17 June 2024
Greg
Saudi ArabiaI only had the breakfast buffet one day which I paid for separately and it was so disappointing. One breakfast offer at the Cafe Java still being promoted but was not offered. The pool cafe opens to late in the morning and closes too early at night.
Location, familiarity, as I have stayed many times before.
Stayed in June 2024
Reviewed: 17 June 2024
Adeel
PakistanLimited choices in breakfast.
Location and room size.
Stayed in June 2024
Reviewed: 15 June 2024
Ahmad
United Arab EmiratesThe check-in process is extremely slow
The location
Stayed in May 2024
Reviewed: 13 June 2024
Amanda
AustraliaThe apartment bathrooms had mould in the grout. A need for refurbishment or deep cleaning.
The pool was a great way to refresh at the end of the day with access to the bar. The staff were always extremely helpful and breakfasts ample with good variety - the best houmus in the world!
Stayed in June 2024
Reviewed: 12 June 2024
Ahmed
United Arab EmiratesCleaness
Location
Stayed in June 2024
Reviewed: 9 June 2024
Subharojyoti
IndiaProximity
Stayed in May 2024
Reviewed: 9 June 2024
Rashed
United Arab EmiratesOne bathroom hot water not working. Not big deal. Carpet need deep cleaning/ washing
Everything well suitable for family of 7 three bedrooms with five with five bathroom/restroom.. better to book breakfast with the room
Stayed in June 2024
Reviewed: 7 June 2024
Mohamed
United Arab EmiratesRoom little tide
Like the hospitality of the staff Location
Stayed in May 2024
Reviewed: 6 June 2024
Sanjeev
KuwaitNil
On the highway
Stayed in June 2024
Reviewed: 2 June 2024
Mirza
United Arab EmiratesPrior checking, call center number are not reachable, that was only irritating part.
Location, Comfort & Hospitality
Stayed in May 2024
Reviewed: 2 June 2024
Sameh
United Arab EmiratesThe room service looks not that much caring They need improvement
Nice location nice facilities nice staff
Stayed in May 2024
Reviewed: 2 June 2024
Sameh
United Arab EmiratesThe room service staff always forget something 2 times didn’t add tea and sugar in the room 1 time didn’t wash the used cups and put them as is 2 times didn’t put full set of towels in bathroom one time they re folded used towels and put on top of clean towels Overall room service was just under expectations and needs real care and monitoring from hotel management. As it is main negative point in this beautiful hotel.
The location near to mashreq metro station Nearby supermarket 1 metro station to mall of the emirates The fast check in Specious room and bathroom Water power was great all the time Polite staff . Good value for money
Stayed in May 2024
Reviewed: 1 June 2024
Amit
United KingdomMore vegeterian options in food would had been good
Stayed in May 2024
Alhama de Granada, Spain
Dirdal, Norway
Gallipoli, Italy
Ullastret, Spain
Istra, Russia
Szczyrk, Poland
Rome, Italy
Habarana, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content