Al Mina Road, 121122 Dubai, United Arab Emirates
#309 of 715 hotels in Dubai
Guests' ChoiceBased on 1034 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.1
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 3 June 2024
Mohammed
United KingdomLocation very central
It’s very clean and airy fantastic staff
Stayed in May 2024
Reviewed: 3 April 2024
Melanie
United KingdomYou needed to get a taxi to find life outside the hotel. Mind you that may have been because we were there during Ramadan.
The hotel room was very comfortable and the staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 20 March 2024
Diane
United KingdomNA
Excellent service and lovely staff couldn’t be more helpful particularly Anisha and Chamara in The Docks who worked very hard for swift service for everyone and only too pleased to make guests welcome. Always smiling and engaging. Beautifully clean and excellent range of good and facilities. There was nothing we could complain about or thought there was lack of facilities in any way. Reception and door staff really helpful and resolved any queries and gave lots of advice. Lovely bedrooms will all the necessities such as hair dryers, iron and ironing board as well as fully equipped spacious bathrooms. Location great for touring the city with numerous regulated taxis at great value prices Diane and Tom Hilder
Stayed in March 2024
Reviewed: 19 March 2024
Kaye
United StatesVery helpful staff. Best travel advisor ever ! Great breakfast.
Stayed in March 2024
Reviewed: 11 March 2024
Türkmen
TurkeyThere was a loud music and kids were running, screamijg all over the place during check in. There was a concert and with it a stange. The reception told that same arrangement is always in action every saturday with the brunch. While check in guests probably wouldnt dont want islong term bes when I band for brunch, the music wasannoying
Rooms were good.
Stayed in February 2024
Reviewed: 27 February 2024
David
United KingdomN/A
Staff were great
Stayed in February 2024
Reviewed: 27 February 2024
Heidi
Mexicomy reservation was cancelled without notification. When I arrived they told me the reservation was cancelled because there was no guarantee. But the app specified I could pay at arrival and that the reservation was confirmed. They could give me a room, but what if not?
nice and comfortable rooms, great breakfast buffette. Good Location
Stayed in February 2024
Reviewed: 26 February 2024
Maher
JordanStaff they are good but must more soft with client
Location and value and Resturant
Stayed in February 2024
Reviewed: 26 February 2024
Tom
NetherlandsI don’t think the price was in line with Quality
Clean
Stayed in February 2024
Reviewed: 12 February 2024
Jonathan
United KingdomIt has become more expensive since becoming Crowne Plaza. Food and beverage offerings were not as good as usual. (Both room service and poolside were poor in comparison to my many previous stays.
Nice hotel, been staying for 10 years +. It has become more expensive since becoming Crowne Plaza.
Stayed in February 2024
Reviewed: 3 February 2024
Ayyagari
United StatesBeds and the size of the rooms. I stayed in Vegas 5 star and this falls flat
Bathroom and the shower were great! The bed was tough. Pillows were the usual thing. I expected The room size to be larger when it said 5 star. It’s small. The location is decent with good access to taxis. Staff is very courteous
Stayed in January 2024
Reviewed: 28 January 2024
Jen
United Arab EmiratesFine room and clean
Stayed in January 2024
Reviewed: 18 January 2024
Girish
United StatesIn spite of booking months in advance, they didn't have the room type that I had requested. The mattress was not comfortable. The breakfast items were not warm enough.
The location.
Stayed in January 2024
Reviewed: 15 January 2024
Roman
United KingdomCommunications issues due to language barriers.
The staff was helpful and friendly
Stayed in January 2024
Reviewed: 20 November 2023
Ahmed
Saudi Arabiaall is acceptable
bar
Stayed in October 2023
Reviewed: 5 November 2023
Naureen
PakistanVery nice hotel with good services from hasan and era
Stayed in November 2023
Reviewed: 29 October 2023
Will
United Kingdomdining room closed for dinner only option pub food rather than buffet selection
staff very friendly and professional at all times
Stayed in October 2023
Reviewed: 5 October 2023
Christian
BelgiumBest hotel in the neighbourhood
Stayed in September 2023
Reviewed: 3 October 2023
Muhammad
AustraliaI was out for meetings most of the time . So the stay was comfortable
Everything is perfect
Stayed in September 2023
Reviewed: 25 September 2023
Ashraf
KuwaitReception front desk in night shift. I spent 15 -30 min. With two persons one lady & one man on September 20 in reception even I pay full charge of staying & I have booking reference number with my personal documents. . I don't know why!!!!.
In general it's good
Stayed in September 2023
Reviewed: 22 September 2023
David
United KingdomCarpets were a bit old and stained
Room Breakfast Gym and Pool
Stayed in September 2023
Reviewed: 13 September 2023
Seyed
United KingdomThe view from windows
Apart the view, everything was perfect.
Stayed in September 2023
Reviewed: 8 September 2023
Guled
United StatesThe AC was a bit too much
Overall it was good
Stayed in September 2023
Reviewed: 6 September 2023
Abdulmalik
OmanThe hotel is beautiful and elegant, and I liked the style of the staff
Stayed in September 2023
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