24 19B Street Port Saeed Deira - Dubai, Dubai, United Arab Emirates
#30 of 725 hotels in Dubai
Guests' ChoiceBased on 5014 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
9.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 July 2024
Gulamyahya
United KingdomEverything was great
Stayed in July 2024
Reviewed: 25 July 2024
Kelly
SeychellesNo longer provides amenities in the room have to request.
Clean and have a small supermarket and bar which are very convenient.
Stayed in July 2024
Reviewed: 24 July 2024
Hakem
Saudi ArabiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 July 2024
Laura
United KingdomN/A
The best hotel in Dubai. I stay regularly and all the staff are always very welcoming and helpful, the facilities are great and the location is perfect for the metro and city centre deira mall.
Stayed in July 2024
Reviewed: 22 July 2024
Matthew
United KingdomLocated close to the airport with good facilities for working from the hotel. Nice restaurant and staff were very friendly
Stayed in May 2024
Reviewed: 22 July 2024
Charlotte
United KingdomThe hotel is in a great location near the downtown metro and very nice. The staff were excellent and the manager Sashin was extremely helpful. I would highly recommend, as they really look after their guests.
Stayed in June 2024
Reviewed: 22 July 2024
Lito
United Arab EmiratesGreat service from nouray. Always have a friendly approach to the guest. Thanks nouray for exceptional service
Stayed in June 2024
Reviewed: 22 July 2024
Lito
United Arab EmiratesGreat service from nouray. She handles the guest very well and have a friendly attitude.
Stayed in June 2024
Reviewed: 21 July 2024
Vivien
PhilippinesNothing
I like everything. From the staff to the accommodation, cleanliness and food plus it has a shuttle service to and from the airport.
Stayed in July 2024
Reviewed: 21 July 2024
Muhammad
GermanySwimming pool , Very near to deira city center and restaurants.
Stayed in July 2024
Reviewed: 21 July 2024
Naureen
United Kingdomnothing negative things
Amazing staff
Stayed in July 2024
Reviewed: 20 July 2024
Oguz
United Arab EmiratesShuttle service to the mall, it was a very bad experience. We had to go back with a taxi
Location, facilities, friendly staff
Stayed in July 2024
Reviewed: 19 July 2024
Aashiq
MalaysiaNothing
Location
Stayed in July 2024
Reviewed: 18 July 2024
Sandhya
United KingdomOnly minor comment would be to secure the shower door better or change the orientation of the hand shower as water sprayed outside after a shower if the hand shower was used.
Very well thought and well designed hotel. Exceptional service!
Stayed in June 2024
Reviewed: 17 July 2024
Rahmatullah
United Kingdomthe service recieved was great from all staff and were greeted with a nice salam. The indoor shop, menu, game/hobby activities like gym or swimming pool and the thermostat for the AC too after coming back from the heat in Dubai Mall. The Bluetooth connected devices to TV. the presence of the bidet which is rarely seen in the UK as they use a lota. In terms of Quality:Price ratio it is the best available hotel for foreigners or just anyone in general. Also the translation of the quran available for non muslim and muslim clients.
Stayed in July 2024
Reviewed: 17 July 2024
Dabulo
EthiopiaThe booking and actual price is different
I did not use breakfast because was about $20 and very expensive. i had very good breakfast and juice about AED20
Stayed in July 2024
Reviewed: 16 July 2024
Sarah
United Arab EmiratesN/A
This hotel is our go to with my family and I. When we go to Dubai, it’s just amazing. It’s always clean one of the best hotels I stayed at definitely recommended.
Stayed in July 2024
Reviewed: 15 July 2024
Reycel
United Arab EmiratesStaff was very generous and metro was easily accessible from the hotel location.
Stayed in July 2024
Reviewed: 14 July 2024
Kram01
United Arab EmiratesNothing so far.
Accessible and Super clean
Stayed in July 2024
Reviewed: 14 July 2024
Deborah
AustraliaHighly perfumed room. Too much deodoriser. Check-in took too long.
Great location close to the airport (about 10 mins drive). There is a free shuttle that runs every hour from the hotel to the airport. Very convenient. Super comfortable mattress. Nice large shower.
Stayed in July 2024
Reviewed: 13 July 2024
Shazia
United KingdomClean and family friendly
Property was very clean and room had everything that we needed
Stayed in July 2024
Reviewed: 13 July 2024
Mohamed
MaldivesFriendly staff and good location
Stayed in July 2024
Reviewed: 13 July 2024
Ali
Saudi ArabiaBreakfast treated as good .
Stayed in July 2024
Reviewed: 12 July 2024
Michelle
United Arab Emiratesgood ambiance and the room clean
the location close for everything and nice view the hotel and accomidiating staff
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content