Al Sufouh, Jumeirah, Al Sufouh, Dubai, United Arab Emirates
#102 of 712 hotels in Dubai
Guests' ChoiceBased on 690 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 20 April 2024
Nayel
Saudi ArabiaThe staff promised me for upgrading my room,but they never contacted me regarding this, upon asking several times,one of the staff told me we can’t do it.
Location is convenient Breakfast was amazing
Stayed in April 2024
Reviewed: 20 April 2024
Gayle
United KingdomAdults pool,
Stayed in April 2024
Reviewed: 16 April 2024
Tariq
United Arab EmiratesNothing
Perfect for families with kids
Stayed in April 2024
Reviewed: 16 April 2024
Nuguid
United Arab EmiratesFriendly staff.
Good for family, nice ambiance and good food in Mina’s Kitchen.
Stayed in April 2024
Reviewed: 12 April 2024
Victoria
United KingdomMy son has a nut allergy and I found that hard to navigate at the buffet, but in the restaurants the staff were amazing and cooked my son a separate meal at the Chinese restaurant which was great. Sun beds are taken up early so be prepared to get up early to get the best spot!
Staff at the hotel were amazing nothing was too much and we were very well looked after. Rooms were clean and comfortable. Food was excellent we didn't have one bad meal. Location was great we took the tram a few times the tram stop is a five minute walk. I would 100% recommend this hotel it has everything. Kids loved the water park!
Stayed in April 2024
Reviewed: 10 April 2024
Karine
United Arab EmiratesConstructions around
Facilities Restaurants Service
Stayed in April 2024
Reviewed: 9 April 2024
Amelia
RomaniaVery nice and helpful staff. Beautiful and big room with exceptional view. The room was completely soundproof, which i was so pleased to find. Very nice upgraded furniture. Beautiful design though out the entire hotel. The fact that it's a lagoon placed hotel was nice for the kids. Clean sandy soft beach.
Stayed in April 2024
Reviewed: 8 April 2024
Angela
United KingdomThere was a lot of construction going on across the road in media city and out the back of the hotel across from the beach which was very noisy at times. This was in no way the hotel’s fault but it was very noisy at times.
The staff were wonderful. The location was perfect. Lots of facilities for the whole family.
Stayed in April 2024
Reviewed: 22 March 2024
Vugar
AzerbaijanIt was my second stay in this hotel. Necessarily come back again. The Westin distinguished by its high level.
Stayed in March 2024
Reviewed: 10 March 2024
Diane
United KingdomObviously just a temporary issue was the ground works, piling near by. it was not mentioned at the time of booking.
Everything. Staff very friendly, food exceptional, generally a lovely place to visit.
Stayed in March 2024
Reviewed: 9 March 2024
Ioseb
GeorgiaPrices are quite high, especially for items like water and ice cream. While raining hotel had some spots with leaking water through tbe roof.
Food, pool, sunbeds - top class. Room was perfectly maintained thanks to amazing management.
Stayed in March 2024
Reviewed: 25 February 2024
Burcu
TurkeyGreat location and comfortable rooms. Kind and friendly staff. Bussola restaurant was exceptional. Breakfasts are very delicious
Location, staff kindness, breakfast
Stayed in January 2024
Reviewed: 23 February 2024
Prs
IranVariety of resturants and Swimmingpools Very clean Staffs were very polite and professional
Stayed in January 2024
Reviewed: 20 February 2024
Satvinder
United KingdomEverything
Stayed in February 2024
Reviewed: 14 February 2024
Richard
United KingdomNot really much for kids to do at night time Arrived to a full mini bar, it was “adjusted” to suit the all inclusive package - basically most items removed and never restocked again in 6 day stay
Beautiful hotel, very clean and comfortable - excellent staff. Great choice of restaurants
Stayed in February 2024
Reviewed: 10 February 2024
Coleen
United KingdomVery spacious room and clean
Stayed in February 2024
Reviewed: 5 February 2024
Haider
Iraqair flow inside the room even if the balcony door is closed and AC is off
Stayed in February 2024
Reviewed: 31 January 2024
Matthew
United StatesGetting in / out when traffic is busy can take a long time.
Amazing customer service, lots of restaurants nice large rooms.
Stayed in January 2024
Reviewed: 31 January 2024
Marion
United KingdomAt this time of year, we found it quite quiet and the outdoor bar closed between 10.30 and 11.00 which I thought was rather early although you could have a drink in the conservatory until 1.00 am
Location was ideal, loved the private beach. Whole property was exceptionally clean and well maintained. The restaurants on site were wonderful with a very high standard of service and food. We upgraded to an executive room which was very spacious and had a lovely big balcony overlooking the rear of the property. Elemis toiletries in the bathroom and Aqua di Parma in public toilets was an added bonus. All the staff, throughout the complex, really made our holiday special - they really cannot do enough for you.
Stayed in January 2024
Reviewed: 30 January 2024
Babur
TurkeyConstruction noise nearby
Quality
Stayed in January 2024
Reviewed: 28 January 2024
Matthew
United StatesIt used to look out at the ocean now you look at a harbor. Traffic getting in and out is bad at peak times.
Verity or restaurants and pools and gyms could use the larger gym at the W Amazing friendly staff who went above and beyond
Stayed in January 2024
Reviewed: 19 January 2024
Maria
RussiaVery good location, excellent architecture and rooms. We visited hotel in January, for the professional conference-staff was very attentive and cute, the sea was cold, but the open pools with warm water near the sea-very good. A lot of restaurants with different types of food, fish taverna on the beach-we spend a nice weekend, thank you
Stayed in January 2024
Reviewed: 15 January 2024
Mohammed
KuwaitEverything was good
Excellent
Stayed in January 2024
Reviewed: 12 January 2024
Georgina
South AfricaSome staff were very slack especially at breakfast very long wait for coffee and nobody asks if you’re ok or you would like anything . I had to keep getting up to get any service . Dinner was the same as well as staff on the beach hard to get attention and service . Pool towel guys were also hard to find . Yet often would see the breakfast and dinner staff standing around and chatting .
The location, pools, beach , room cleaning staff were amazing.
Stayed in January 2024
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