what could be better are the amenities inside the bedroom, such as glasses, water bottles, trash bin inside the room, tissues boxes, handle for towels next to the lavabo..

the staff was amazing, they were very helpful in everything regarding the tours, suggestions, where to go, etc.. they even booked us a tour. the location is exactly in the center, walking distance to everything.

Stayed in June 2024

One thing to improve on are the bathroom/showers- our one didn't drain properly so the bathroom became a wet room with water overspilling

The staff were incredibly friendly and gave great restaurant recommendations. The room was big and clean. The overall hotel is stunning- we found out from the staff it's one of the first built hotels in Sarande! The bed was incredibly comfortable and massive. The views from the balcony and the breakfast area are exceptional and the location is amazing!

Stayed in June 2024

The biggest downside is the toilet literely inside the shower and super small. While showering the whole bathroom would get wet, even the toilet and paper toilet since it was in front of the walk-in shower in a very short distance. The shower sink whole was not clean, there were hair there when we arrived and despite the cleaning ladies going every day to change towels, it was never cleaned during our 3 night stay. Another downside were how hard the mattress was.

The staff were great, super helpful. The parking lot was life saving since it is very hard to park in Sarande. The pool view was super, with a view around the city. Also, despite some comments, the pool was clean and every day we saw the staff picking leaves that entered the pool. It is in front of the beach and restaurants, location is great.

Stayed in June 2024

A little bit too old

Really good location with parking in front, really important detail in Sarande. The room was big with great views

Stayed in June 2024

Lack of basic facilities in room, like hairdryer kettle coffee/tea

The location roof top pool was good. Staff helpful

Stayed in June 2024

There was not a bar in the rooftop, nothing to complain at all.

My friends and I we travelled to celebrate our Birthdays and we had a wonderful experience and staff service especially from the guy on the reception called Martin, he was very friendly and very helpful, recommended us places to go and have great traditional meals, the hotel is great located, no more than 3 min walking to the beach, it is a gorgeous family place, the owner and his mother were fantastic too.

Stayed in June 2024

Very small shower, all the bathroom get wet. Other than that everything was awesome

Staffs very kind, room very clean, perfect location

Stayed in June 2024

The hotel needs some minor renovations and the fridge in the room was not functional. However, from what I have discussed with other tourists, Monte Cristo hotel is among the best hotels in Saranda.

I loved the sea view from the balcony and the fact that it was close to everything: bars, bus station, beach. The breakfast was also very good and the room clean. But what made me give a higher score to the hotel was definitely Marin, who was pretty much everywhere in the hotel when you needed him: reception, bar etc. He provided a lot of info, was very helpful and gave instructions for the euro-Lek conversion so I don’t get scammed. He also mentioned what are the fair prices for activities. Plus he was very friendly and made the stay better.

Stayed in June 2024

The fridge in the room stopped working. It wasn't a major deal but always good to have cold drinks.

Marin, who worked at reception and at breakfast was very helpful with information. The breakfast which wasn't included in the price was nice. And the location was very good and central. The view from my balcony which was sea view, was amazing!

Stayed in May 2024

The shower tray size was terrible, water going everywhere due to the size of the shower cubicle. No TV service even when we reported , no hairdryer, no glasses in the room , no bed side lamp. Very basic.

Location, Location excellent . The staff is very friendly.

Stayed in May 2024

The condition of the shower and shower curtain is small.

Beautiful view, tasty breakfast, nice helpful staff.The Pool and the roof terrace are also very good.Free parking and lift .

Stayed in May 2024

Unprepared staff

Location

Stayed in June 2024

They don’t have an iron..

Generally everything, especially the view and the staff

Stayed in June 2024

Very very noisy! All noises from other rooms can be heard. We had group partying next door so the sleep was not too good… also outside is pretty noisy until 00.00.

Property was OK. Rooms where ok condition. Pool area and balcony was super nice.

Stayed in June 2024

Room needs renovation. Equipments are so old and room was very humid Bed uncomfortable, pillows too. The shower with no door is not helping either.

The people working there are lovely and great and very helpful. The location is fantastic, the view is unbelievable. Car parking saves life.

Stayed in June 2024

This is not a 4 star hotel - it is a basic 3 star. There was no safe in the room, no table lamp so when getting up at night you need to switch on the main (and only) light in the room. It was a very expensive 3 star hotel

Location was just perfect. Amazing view from the balcony. There is a pool on the top floor. Hotel looks really nice from the outside

Stayed in May 2024

The staff know

The staff know

Stayed in May 2024

Room was very nice the shower was very small but it was ok. Marin he was very nice frindly and helpfull. we had a great time in Saranda and thank again for Marin who made out staying unforgatable

Stayed in May 2024

Night watchman was a right moody git

The lad on reception was fantastic extremely helpful and not one question was a problem for him he helped in every way possible. A very very important member of staff I feel to have happy customers 10/10 for that guy

Stayed in May 2024

The room don’t match the picture on booking

The staff are so very helpful thank you for all of the help appreciate it

Stayed in May 2024

Noise from the bars outside

Great staff. Great location.

Stayed in May 2024

The room we got didn't look like the one in the pictures, and it smelled like mold. Also, the rooftop was being repaired so there was nothing to enjoy besides the view (which is awesome).

The location was great and the staff was super friendly. They made sure we had everything we needed.

Stayed in May 2024

Biggest issue was their false advertising. Their rooftop pool was unusable and looked to be out of commission for some time. Other things falsely stated were a working TV, bar that only had beer when menu's stated wine, spirits and cocktails were available. Staff tried hard to explain bad things away, but he was young and seemed out of his depth. While in the checking area, we overheard a backpacker couple and a elderly woman for England each having a heated and confronting discussion about the venue issues. Might be a great place in a few years.

The view was excellent. Rooms were a good size, but some things didn't work in them. Secure private parking was comforting.

Stayed in May 2024

Saying goodbye to Marino, Aniste and all at Monte Cristo!

The beautiful Monte Cristo Hotel is of a unique, elegant architecture, with a much-appreciated private car park immediately in front.  We have stayed in many Five Star hotels over the years and the high level of magnificent staff service at the Monte Cristo has truly exceeded the standards of many of these.  Marino is an outstanding, professional ambassador for Monte Cristo, providing a sincere, enthusiastic greeting, assistance and local information upon arrival - and in excellent English.  Typical of staff commitment, thank you also to dedicated Aniste for his cheerful assistance.  Unsurprisingly, the cleaning staff are equally charming.  Highly recommended is to book a sea view balcony room, this being a pleasantly large terrace with spectacular, unforgettable, panoramic sea and harbour views - and another country, Corfu, Greece, a stone's throw away!  Further, amazing swallows flying inches from your balcony! Three nights was too short a stay to fully appreciate the charm and sights of spectacular Sarandë.  Thank you and very well done, Monte Cristo Hotel, Marino, Aniste and cleaning staff - we left with heavy hearts but will return again!

Stayed in May 2024